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Added 1 hour ago
SD
Senior Analyst, Payor Performance
Shoppers Drug Mart
Toronto, ON
- Full-time
Develop extensive risk mitigation and assessment tactics to minimize the financial and regulatory compliance risk to stores with respect to audits
Added 1 hour ago
TS
Associate, Corporate Banking (Real Estate)
TD Securities
Toronto, ON
- Full-time
…the origination of business and responsible for the analysis, risk assessment and ongoing monitoring of these credit transactions. At TD Securities, we believe that diversity is the key to…
Added 2 hours ago
T
Associate, Corporate Banking (Real Estate)
TD
Toronto, ON
- Full-time
…the origination of business and responsible for the analysis, risk assessment and ongoing monitoring of these credit transactions. At TD Securities, we believe that diversity is the key to…
Added 3 hours ago
WF
Employee Benefits Analyst
Western Financial Group
Winnipeg, MB
- Full-time
Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than…
Added 3 hours ago
TC
Risk Management Analyst
The CSL Group Inc.
Montreal, QC
- Full-time
The Risk Management Analyst is responsible for supporting corporate risk, insurance, and claims management, including risk assessments, business continuity planning, insurance renewals,…
Added 3 hours ago
R&
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Exposure to regulatory, risk, and compliance functions within financial institutions.
Added 3 hours ago
TC
Senior ESG Analyst - 12-month contract
The CSL Group Inc.
Montreal, QC
- Temporary
The Senior ESG Analyst plays a critical role in developing and advancing the company’s Environmental, Social, and Governance (ESG) strategy. Reporting to the ESG Director, this role works…
Added 3 hours ago
M
Morningstar Development Program - Credit Analyst (North American Financial Institutions Ratings Group)
Morningstar
Toronto, ON
- Full-time
Analyze financial statements, regulatory filings, and operating performance to support credit rating assessments across a broad range of financial institutions.
Added 4 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Software Engineer | 2027
Bank of America
Toronto, ON
- Volunteer
…payments processing, technology infrastructure, cyber-security, risk and capital management and enterprise data management. Our mainframe environment is the third largest in the…
Added 4 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Business Analyst | 2027
Bank of America
Toronto, ON
- Volunteer
…payments processing, technology infrastructure, cyber-security, risk and capital management and enterprise data management. Our mainframe environment is the third largest in the…
Added 4 hours ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 6 hours ago
D
Analyst-Investment Banking
Desjardins
Toronto, ON
- Full-time
Added 6 hours ago
M
Commercial Transactions Analyst (Crude Oil / NGL)
Manpower
Calgary, AB
- Contract
As a Commercial Transactions Analyst, you will serve as the subject matter expert for actualization, pricing, and settlement activities within a Crude Oil / NGL portfolio. You will be…
Added 7 hours ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 7 hours ago
T
Senior Business Systems Analyst (Treasury Technology)
TD
Toronto, ON
- Full-time
Treasury, Market Risk or Funds Transfer Pricing exp.
Added 7 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
…to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily…
Added 7 hours ago
UO
Facility & Space Plan Analyst
University of Alberta
Edmonton, AB
- Full-time
The Facility & Space Planning Analyst serves as a critical hybrid resource within the Space Planning & Stewardship (SPS) unit. The position splits its focus between technical data analytics…
Added 8 hours ago
BP
Market Risk Analyst – Fixed Income Structured Products
BNP Paribas
Montreal, QC
- Full-time
The RISK function supports BNP Paribas’s mission by maintaining a robust risk management culture based on a long-term perspective and committed management. This role contributes to the…
Added 8 hours ago
T
Information Security Analyst (Detection Engineer)
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 8 hours ago
T
Credit Analyst II
TD
Oshawa, ON · Peterborough, ON
- Full-time
Assess credit risk in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, risk policies transaction approvals and physical control…
Added 8 hours ago
T
Information Security Analyst II ( Social Engineer Threat Analyst)
TD
Toronto, ON
- Full-time
…operates within established information security, operational risk, and regulatory frameworks while helping drive continuous improvement of processes, controls, reporting, and threat…
Added 8 hours ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Lead technology requirements management for high risk, strategic initiatives
Added 8 hours ago
F/
Senior Product Analyst (Finance, ESG and Procurement SaaS Solutions)
FCC / FAC
AB · BC · MB · NB · NL · NS · ON · PE · Regina, SK · SK · FCC Tower
- Full-time
Experience in a financial institution, agriculture finance, procurement, ESG, risk or another adjacent business domain
Added 8 hours ago
CI
Analyst, External Portfolio Management (12-Month Contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Analyst in External Portfolio Management (EPM), you will contribute to investment analysis, external manager research, portfolio construction and risk management across a broad range…
Added 8 hours ago
CI
Analyst, Systematic Strategies Group (12-Month Contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Analyst in the Systematic Strategies Group (SSG), you will contribute to the research, development and implementation of systematic investment strategies and support portfolio…

CIBC

Analyst, Client Onboarding & Service

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Client Onboarding & Service team, you will be an integral component of Commercial Banking and part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales service support Commercial banking customers, both internal and external, understanding the client needs and taking responsibility for the execution of cash management solution requests. You will provide relevant recommendations when appropriate while acting as a key interface to internal partners to facilitate cash management solution onboarding that proactively meets clients’ needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Commercial banking product management, CIBC’s vendors, INTRIA, Retail Operations, and the branch network.
Implementation & Transitioning – Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients’ cash management solutions need are delivered in a timely and seamless manner.
Operational Support – Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
Business Development – Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit’s goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges.

Who you are

You can demonstrate experience and your developed knowledge of CIBC cash management products and services offerings, including the processes and procedures necessary to implement products and services required to transition clients to CIBC effectively. Knowledge of banking procedures and the organizational structure of partners who help support the effective delivery of cash management solutions. (i.e., the branch network, data centers, currency operations, central treasury, cash control and centralized back-office units across Canada).
You're digitally savvy. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Analyst will manage the transition and implementation of cash management solutions for commercial banking clients while acting as a key interface for internal partners. They are responsible for gathering documentation, coordinating resources, and identifying service improvement opportunities to enhance the client experience.

Requirements

Candidates should have developed knowledge of cash management products, banking procedures, and organizational structures. Strong technical proficiency in Microsoft Office and the ability to learn proprietary software are required to effectively support the sales and onboarding process.

Skills

Client onboarding
Cash management
Treasury management
Relationship building
Project management
Implementation
Operational support
Business development
Banking procedures
Microsoft Office
Excel
Word
PowerPoint
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Treasury Management
Client Onboarding
Project Management
Relationship Management
Microsoft Office
Excel
Word
PowerPoint
Product Legal Agreements
Payment Product Settlement
Business Development
Risk Management
Financial Services
Transaction Banking
Client Experience
Operational Support
Banking Operations
Regulatory Changes

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