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Community Manager
TradeSpace
Calgary, AB
- Full-time
Join TradeSpace as a Community Manager – A Role That Will Challenge You!
Added 4 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Georges, QC · St-Georges, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 4 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Cap-aux-Meules, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 4 mins ago
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Sr. Support Operations Manager
Ashby
Canada
- Full-time
I'm Allie, Head of Support at Ashby. 👋 Support at Ashby is a strategic differentiator. As we've scaled, we've built out dedicated functions to support it: a Systems Engineer keeping our…
Added 4 mins ago
IG
Transformation Program Manager
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Our banking client is seeking a senior Transformation Program Manager to lead large-scale transformation initiatives across Client Onboarding and Client Servicing teams within Treasury &…
Added 4 mins ago
E
Senior Finance Manager, CPA must - 2-3 days remote
Exceleris
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Agir comme partenaire stratégique auprès des équipes Finance et Opérations.
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Front End - Manager Front End
Sobeys
Winkler, MB
- Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 4 mins ago
S
In Store Bakery - Manager Bakery
Sobeys
Belle River, PE
- Full-time
The Bakery Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead, manage, coach, motivate and train staff to achieve the…
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Meat - Manager Meat
Sobeys
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- Full-time
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Added 4 mins ago
TB
Manager, Maintenance & Repairs - Contract
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Bolton, ON
- Contract
We are currently searching for a Manager, Maintenance & Repairs - Contract, reporting to the Director, Real Estate & Construction. This is a Full-Time, 18 month contract opportunity. The…
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S
Floral - Manager Floral
Sobeys
Campbell River, BC
- Full-time
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Added 4 mins ago
MA
Maintenance Operations Controller
Morningstar Air Express Inc.
Edmonton, AB
- Full-time
Morningstar Air Express Inc. is seeking a team-oriented individual to join the Maintenance Operations Control department (MOC), headquartered at the Edmonton International Airport.…
Added 4 mins ago
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Cemetery Lead Hand - Beth Tzedec Memorial Park, Toronto
Ontario Association of Cemetery and Funeral Professionals (OACFP)
Toronto, ON
- Full-time
Reporting directly to the General Manager, who retains full responsibility and accountability for the management and operation of Beth Tzedec Memorial Park, the Cemetery Lead Hand is a…
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ASSISTANT MANAGER-EN
La Vie En Rose
Drummondville, QC
- Full-time
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Logistics Supervisor - Weekend Afternoon Shift
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- Full-time
…with customer expectations. They coach, train, develop, and support their teams while driving engagement and accountability. In addition, they play a critical role in continuous improvement…
Added 4 mins ago
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Quality Assurance Coordinator
World Courier
Mississauga, ON
- Full-time
…metrics. This includes to act as a first contact for the Country Manager and local team for quality related topics. And to ensure that quality aspects for Transport are adequately…
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Project Manager, Construction
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Mississauga, ON
- Full-time
We’re looking for a Project Manager, Construction to lead and coordinate construction projects from planning and design through to completion. In this role, you’ll work closely with retail…
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Gestionnaire des services TI / IT Service Manager
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- Full-time
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Regional Plant Controller
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Mississauga, ON
- Full-time
The Regional Plant Controller is accountable for the overall integrity, accuracy and completeness of the company’s operations financial results and safeguarding of plant assets. The…
Added 4 mins ago
TB
Project Manager, Real Estate & Construction
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Bolton, ON
- Full-time
We are currently searching for a Project Manager, Real Estate & Construction, reporting to the Director, Real Estate. This is a full-time, permanent opportunity. This role will oversee and…
Added 4 mins ago
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IT Operations Team Lead
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- Full-time
The IT Operations Team Lead is a hands-on technical leader responsible for the day-to-day coordination, reliability, security, and continuous improvement of the organization’s IT operations…
Added 6 mins ago
AE
Product Guide - Seasonal
Arc'teryx Equipment
Vancouver, BC
- $20.8 to $23.1 USD / hour
- Full-time
Developing your passions both in and out of the store with the support of the team
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Pricing Manager
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Toronto, ON
- $90,000 CAD / year
- Full-time
The Pricing Manager is responsible for managing day-to-day pricing operations and supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team…
Added 6 mins ago
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Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
Experience selling to support, CX, or operations leaders is a strong plus
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Store Manager - Complexe Pointe-Claire
RCL - Reitmans Canada Ltd/Ltée
Pointe-Claire, QC
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…

CIBC

Analyst, Client Onboarding & Service

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Client Onboarding & Service team, you will be an integral component of Commercial Banking and part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales service support Commercial banking customers, both internal and external, understanding the client needs and taking responsibility for the execution of cash management solution requests. You will provide relevant recommendations when appropriate while acting as a key interface to internal partners to facilitate cash management solution onboarding that proactively meets clients’ needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Commercial banking product management, CIBC’s vendors, INTRIA, Retail Operations, and the branch network.
Implementation & Transitioning – Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients’ cash management solutions need are delivered in a timely and seamless manner.
Operational Support – Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
Business Development – Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit’s goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges.

Who you are

You can demonstrate experience and your developed knowledge of CIBC cash management products and services offerings, including the processes and procedures necessary to implement products and services required to transition clients to CIBC effectively. Knowledge of banking procedures and the organizational structure of partners who help support the effective delivery of cash management solutions. (i.e., the branch network, data centers, currency operations, central treasury, cash control and centralized back-office units across Canada).
You're digitally savvy. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Analyst will manage the transition and implementation of cash management solutions for commercial banking clients while acting as a key interface for internal partners. They are responsible for gathering documentation, coordinating resources, and identifying service improvement opportunities to enhance the client experience.

Requirements

Candidates should have developed knowledge of cash management products, banking procedures, and organizational structures. Strong technical proficiency in Microsoft Office and the ability to learn proprietary software are required to effectively support the sales and onboarding process.

Skills

Client onboarding
Cash management
Treasury management
Relationship building
Project management
Implementation
Operational support
Business development
Banking procedures
Microsoft Office
Excel
Word
PowerPoint
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Treasury Management
Client Onboarding
Project Management
Relationship Management
Microsoft Office
Excel
Word
PowerPoint
Product Legal Agreements
Payment Product Settlement
Business Development
Risk Management
Financial Services
Transaction Banking
Client Experience
Operational Support
Banking Operations
Regulatory Changes

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