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Added 3 mins ago
TH
Flooring Sales Associate : Part Time
The Home Depot Canada
Squamish, BC
- Part-time
Using empowerment program when necessary to satisfy customers
Added 3 mins ago
C
Communication Specialist, BORN - Permanent Full-Time
CHEO
Ottawa, ON
- $45.37 to $53.39 CAD / hour
- Full-time
…Communications Specialist will work closely with subject matter experts, program teams and partners to plan, develop, edit and disseminate communications for BORN Ontario’s current and…
Added 3 mins ago
CU
Early Childhood Educator
Capilano University
North Vancouver, BC
- Full-time
…creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community…
Added 3 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
Added 3 mins ago
CU
Privacy Info Access and Records Mgmt Coord
Capilano University
North Vancouver, BC
- Full-time
…creating both an exceptional student, and employee experience. As part of this ongoing commitment, we strive to ensure that our recruitment campaigns are proudly reflective of the community…
Added 3 mins ago
DG
Service Advisor
Dilawri Group of Companies
Vaughan, ON
- Full-time
Reporting to the Service Manager, the Service Advisor will serve as the primary point of contact between customers and the Service Department. The successful candidate will guide customers…
Added 3 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
Added 18 mins ago
RG
Manager of Clinical Informatics - must be an RPN
Responsive Group Inc.
Perth, ON
- Full-time
…dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring…
Added 33 mins ago
Physiotherapy Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
The Physiotherapy Assistant (PTA) reports to the Program Manager of the Musculoskeletal, Amputation, and Neuro inpatient units located at the Nova Scotia Rehabilitation and Arthritis…
Added 33 mins ago
GD
GARAGE - Assistant Manager - Promenades St-Bruno
Groupe Dynamite, Inc Garage
Saint-Bruno, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 48 mins ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Professional Practice department is currently seeking a Temporary Part-Time Clinical Education Coordinator to join their team. This position will primarily focus on the Medical Program…
Added 48 mins ago
TA
Manager, Marketing & Communications
Take a Hike Foundation
Vancouver, BC
- Full-time
Take a Hike Foundation is seeking a Marketing & Communications Manager to become part of our Development Team. We are looking for a seasoned and skilled marketer and digital media expert to…
Added 48 mins ago
LF
Dealer Development Manager, SecureDrive (Business Development/Sales) - Edmonton
LGM Financial Services
AB · Edmonton, AB
- Full-time
…dealerships across Canada to deliver award-winning F&I solutions. As part of our next phase of growth, the SecureDrive brand is expanding rapidly nationally, offering a full suite of…
Added 49 mins ago
EC
Project Coordinator
EnGlobe Corp.
Moncton, NB
- Full-time
…markets. Boldness, innovation and collaboration are an integral part of our daily…
Added 49 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
Surrey, BC
- Full-time
We are hiring a Full Time Coordinator, Housekeeping Services to join our team at Surrey Memorial Hospital in Surrey, B.C.
Added 49 mins ago
Community Health Nurse - Registered Nurse - Tri-cities Home Health
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
You'll work as part of a collaborative interdisciplinary team, providing holistic nursing care, chronic disease management, health education, and care coordination for diverse client…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Richmond, BC
- $22.85 to $28.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
CH
Night Shift Manager
Covenant Health Canada
AB · Edmonton, AB
- Part-time
…meaningful impact? Covenant Health is seeking a Site Shift Manager to provide site-wide leadership at the Misericordia Community Hospital during non-regular business hours. In this pivotal…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 1 hour ago
CH
Clerk IV
Covenant Health Canada
AB · Edmonton, AB
- Part-time
Reporting to the Unit Manager, Centre for Diabetes Care, this position is responsible for a full range of receptionist and clerical support for the Centre for Diabetes Care program, staff,…
Added 1 hour ago
BH
Registered Nurse - Brief Assessment Service
Bariza Health
Oakville, ON
- Full-time
Added 1 hour ago
CH
Communications Administrative Officer
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…position will: Relay pertinent/key information to and from the Manager to ensure all parties are briefed; Provide support and project coordination for communications projects, events, and…
Added 1 hour ago
UO
Assistant Supervisor
University of Waterloo
Waterloo, ON
- Full-time
Assist with hiring, training, motivating and performance management of full-time and part-time hourly staff within assigned unit(s).
Added 1 hour ago
UO
Catering and Event Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every…
Added 1 hour ago
UO
Instructional Support Coordinator – WE Accelerate
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every…

CIBC

Analyst, Client Onboarding & Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Client Onboarding & Service team, you will be an integral component of Commercial Banking and part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales service support Commercial banking customers, both internal and external, understanding the client needs and taking responsibility for the execution of cash management solution requests. You will provide relevant recommendations when appropriate while acting as a key interface to internal partners to facilitate cash management solution onboarding that proactively meets clients’ needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Commercial banking product management, CIBC’s vendors, INTRIA, Retail Operations, and the branch network.
Implementation & Transitioning – Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients’ cash management solutions need are delivered in a timely and seamless manner.
Operational Support – Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
Business Development – Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit’s goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges.

Who you are

You can demonstrate experience and your developed knowledge of CIBC cash management products and services offerings, including the processes and procedures necessary to implement products and services required to transition clients to CIBC effectively. Knowledge of banking procedures and the organizational structure of partners who help support the effective delivery of cash management solutions. (i.e., the branch network, data centers, currency operations, central treasury, cash control and centralized back-office units across Canada).
You're digitally savvy. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Analyst will manage the transition and implementation of cash management solutions for commercial banking clients while acting as a key interface for internal partners. They are responsible for gathering documentation, coordinating resources, and identifying service improvement opportunities to enhance the client experience.

Requirements

Candidates should have developed knowledge of cash management products, banking procedures, and organizational structures. Strong technical proficiency in Microsoft Office and the ability to learn proprietary software are required to effectively support the sales and onboarding process.

Skills

Client onboarding
Cash management
Treasury management
Relationship building
Project management
Implementation
Operational support
Business development
Banking procedures
Microsoft Office
Excel
Word
PowerPoint
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Treasury Management
Client Onboarding
Project Management
Relationship Management
Microsoft Office
Excel
Word
PowerPoint
Product Legal Agreements
Payment Product Settlement
Business Development
Risk Management
Financial Services
Transaction Banking
Client Experience
Operational Support
Banking Operations
Regulatory Changes

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