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Added 4 mins ago
E
Store Manager - evo Village Sports
evo
Whistler, BC
- Full-time
The evo Store Manager is responsible for all store functions associated with running a retail store, blending both a focus on our unique customer experience and best practices when it comes…
Added 4 mins ago
PS
Sales Associate
Pacific Surgical
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
As our Sales Associate, you will work with our Territory Manager and District Sales Manager to maintain and help expand our footprint across a dynamic market.
Added 4 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 4 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 4 mins ago
OR
Account Executive, Business Sales - Markham
OSL Retail Services
Markham, ON
- Full-time
At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and…
Added 4 mins ago
OR
Account Executive, Business Sales - London
OSL Retail Services
London, ON
- Full-time
At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and…
Added 5 mins ago
AG
Account Manager
Adelphi Group
Calgary, AB
- Full-time
As an Account Manager at Critical Mass, you are a key partner to both clients and colleagues, playing an essential role in managing day-to-day business needs, driving projects forward, and…
Added 5 mins ago
AG
Buyer, Integrated Investments
Adelphi Group
Toronto, ON
- Full-time
…their buying group, as well as prepare or assist the Supervisor/Manager in preparing all written documentation for the Planner or Client (e.g.: pre-buy/post-buy reports, media…
Added 5 mins ago
AG
Customer Success Manager, Growth
Adelphi Group
Toronto, ON
- Full-time
Perpetua, from Flywheel is looking for a Customer Success Manager (CSM) to join our team and serve as a strategic partner for Perpetua’s SaaS clients. In this role, you’ll combine your…
Added 5 mins ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
…access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth…
Added 5 mins ago
AG
Buyer
Adelphi Group
Toronto, ON
- Full-time
…their buying group, as well as prepare or assist the Supervisor/Manager in preparing all written documentation for the Planner or Client (e.g.: pre-buy/post-buy reports, media…
Added 5 mins ago
AG
Revenue Operations Analyst
Adelphi Group
Toronto, ON
- Full-time
…access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth…
Added 5 mins ago
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Asset Protection Partner
Sephora
Toronto, ON
- $25 to $30 CAD / hour
Provide friendly, professional and knowledgeable service to clients as needed.
Added 11 mins ago
GD
Parts Counter Sales Representative
Green Diamond Equipment
Stratford, PE
- Full-time
Join a team that’s built on quality, service, and a passion for helping customers succeed.
Added 13 mins ago
IA
Sales Representative & Account Manager
Island Acres Produce Ltd.
Albany, PE
- Full-time
We are seeking an energetic, results-driven Sales Representative & Account Manager to join our fast-paced produce trading team. In this role, you will manage end-to-end sales transactions,…
Added 18 mins ago
RP
assistant store manager
Ren's Pets
Collingwood, ON
- $22 to $24 CAD / hour
- Full-time
- On-site
Added 20 mins ago
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Marketing Specialist
Altasciences
Dorval, QC · Laval, QC · Montreal, QC
- Full-time
Build B2B marketing campaigns (from A to Z) and tools to raise brand awareness and generate leads/sales: social media, email marketing, digital advertisements, website content (blogs,…
Added 20 mins ago
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Associate Territory Manager
Vylor
Winnipeg, MB · ON · Quebec, QC · NA-CA-Ontario - Non-Office Based
- Full-time
…customers’ understanding of them. As an Associate Territory Manager, you will work directly with our customers and sales agencies to gain the experience needed to manage your own territory.…
Added 21 mins ago
PH
sales associate
Port Hope, Doidge Building Centres Ltd RONA
Port Hope, ON
- $18 to $19 CAD / hour
- Part-time
- On-site
Position Summary:* The Sales Associate is a key customer-facing role responsible for delivering exceptional service standards and maximizing sales and gross margin while providing the…
Added 22 mins ago
RP
Part Time Sales Associate
Ren's Pets
Collingwood, ON
- From $17.95 CAD / hour
- Part-time
- On-site
Added 30 mins ago
SI
Sales Associate - PT
Staples Inc.
Slave Lake, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 34 mins ago
GD
DYNAMITE - Team Leader PT - Southgate Centre
Groupe Dynamite
Edmonton, AB
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 34 mins ago
GD
DYNAMITE - Co-Manager - West Edmonton Mall
Groupe Dynamite
AB · Edmonton, AB
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 34 mins ago
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Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a…
Added 34 mins ago
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Administrative and Finance Associate
GoodWork.ca
Toronto, ON · North York, ON
- Full-time
Reports to: Senior Manager, Social Enterprise & Community Wealth

CIBC

Analyst, Client Onboarding & Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Client Onboarding & Service team, you will be an integral component of Commercial Banking and part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales service support Commercial banking customers, both internal and external, understanding the client needs and taking responsibility for the execution of cash management solution requests. You will provide relevant recommendations when appropriate while acting as a key interface to internal partners to facilitate cash management solution onboarding that proactively meets clients’ needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Commercial banking product management, CIBC’s vendors, INTRIA, Retail Operations, and the branch network.
Implementation & Transitioning – Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients’ cash management solutions need are delivered in a timely and seamless manner.
Operational Support – Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
Business Development – Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit’s goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges.

Who you are

You can demonstrate experience and your developed knowledge of CIBC cash management products and services offerings, including the processes and procedures necessary to implement products and services required to transition clients to CIBC effectively. Knowledge of banking procedures and the organizational structure of partners who help support the effective delivery of cash management solutions. (i.e., the branch network, data centers, currency operations, central treasury, cash control and centralized back-office units across Canada).
You're digitally savvy. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Analyst will manage the transition and implementation of cash management solutions for commercial banking clients while acting as a key interface for internal partners. They are responsible for gathering documentation, coordinating resources, and identifying service improvement opportunities to enhance the client experience.

Requirements

Candidates should have developed knowledge of cash management products, banking procedures, and organizational structures. Strong technical proficiency in Microsoft Office and the ability to learn proprietary software are required to effectively support the sales and onboarding process.

Skills

Client onboarding
Cash management
Treasury management
Relationship building
Project management
Implementation
Operational support
Business development
Banking procedures
Microsoft Office
Excel
Word
PowerPoint
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Treasury Management
Client Onboarding
Project Management
Relationship Management
Microsoft Office
Excel
Word
PowerPoint
Product Legal Agreements
Payment Product Settlement
Business Development
Risk Management
Financial Services
Transaction Banking
Client Experience
Operational Support
Banking Operations
Regulatory Changes

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