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Added 2 hours ago
CL
Transportation Warranty Analyst
Charger Logistics Inc
Brampton, ON
- Full-time
As a Transportation Warranty Analyst you will work closely with our Safety, Shop and Warehouse team to manage complete and accurate processing of warranty claims. You will be expected to…
Added 3 hours ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
We are seeking an experienced Application Support Analyst to join our team and support Front Office platforms focused on deal capture, trade booking, trade lifecycle processing, and…
Added 8 hours ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 9 hours ago
S
Analyst, Credit
Sagard
Toronto, ON
- Full-time
We are looking for an Analyst to join the Sagard Credit team based in Toronto. The right candidate would join a collaborative team and have an opportunity to work on a range of public,…
Added 9 hours ago
PV
Treasury Analyst
Pet Valu
Markham, ON
- Full-time
The Treasury Analyst reports to the Manager, Treasury and plays a key role in the various aspects of Treasury including cash management activities, bank account management, month end…
Added 9 hours ago
C
Analyst, Client Onboarding & Service
CIBC
Winnipeg, MB · Regina, SK
- Full-time
As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be…
Added 9 hours ago
TE
Land Analyst
TC Energy
Calgary, AB
- Full-time
…required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's…
Added 9 hours ago
M
Senior Analyst, Project Finance & Infrastructure Ratings
Morningstar
Toronto, ON
- Full-time
Morningstar DBRS is seeking a Senior Analyst to join its Project Finance & Infrastructure team in Toronto. This role offers an opportunity to contribute to credit ratings and research…
Added 10 hours ago
H
Gestionnaire de pratique, financement gouvernemental | Practice Manager, Government Funding
helloDarwin
Montreal, QC
- $70,000 to $110,000 CAD / year
- Full-time
Lead the analyst team day to day: assigning files, tracking progress, supporting the trickier cases.
Added 10 hours ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 11 hours ago
SB
Credit Analyst
Slegg Building Materials
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 11 hours ago
CL
Transportation Warranty Analyst
Charger Logistics Inc.
Brampton, ON
- Full-time
As a Transportation Warranty Analyst you will work closely with our Safety, Shop and Warehouse team to manage complete and accurate processing of warranty claims. You will be expected to…
Added 12 hours ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $74,297 to $99,063 CAD / year
- Full-time
Position: Senior Analyst - Mid-Market Lending, Western Region
Added 12 hours ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $74,297 to $99,063 CAD / year
- Full-time
Position: Senior Analyst - Mid-Market Lending, Western Region
Added 12 hours ago
SC
Senior Financial Analyst FP&A
Sleep Country
Brampton, ON
- Full-time
This is an exciting opportunity for a Senior Financial Analyst, Financial Planning & Analysis, to play a key role in delivering financial insights and decision support that drive strategic…
Added 12 hours ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of Tangerine Fraud Operations by detecting, investigating and mitigating fraudulent activity across Tangerine products. The role helps…
Added 12 hours ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $74,297 to $99,063 CAD / year
- Full-time
- Remote
Position: Senior Analyst – Mid-Market Lending, Western Region
Added 12 hours ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $74,297 to $99,063 CAD / year
- Full-time
- Remote
Position: Senior Analyst – Mid-Market Lending, Western Region
Added 12 hours ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $74,297 to $99,063 CAD / year
- Full-time
- Remote
Position: Senior Analyst – Mid-Market Lending, Western Region
Added 12 hours ago
ED
Sr. Analyst, Mid-Market Lending-Western Region - EN 817
Export Development Canada | Exportation et développement Canada
Winnipeg, MB
- $74,297 to $99,063 CAD / year
- Full-time
Position: Senior Analyst - Mid-Market Lending, Western Region
Added 13 hours ago
VC
Accounting Analyst
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…other projects as required Process incoming payments by check, credit card, and EFT. Receive, process, and reconcile statements. Prepare monthly financial statements. Generate and review…
Added 14 hours ago
SG
FIC Font Office Dev Analyst
Societe Generale
Montreal, QC
- Full-time
Manage and ensure the consistency of the PNL, Market, Liquidity and Credit Risks, and Accounting and Finance for the Bank
Added 14 hours ago
Sr. Tech. Strategy Analyst
Rogers Communications
Toronto, ON
The Senior Technology Strategy Analyst will be responsible for supporting Technology Strategy in all aspects of long-term strategic planning initiatives. This role is suited to a…
Added 14 hours ago
T
Fraud Detection Analyst
Tangerine
Toronto, ON
- Full-time
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 15 hours ago
FR
Sustainability Analyst (TOR)
Fitch Ratings
Toronto, ON
- Full-time
Sustainable Fitch is currently seeking an Analyst based out of our Toronto office.

CIBC

Analyst, Client Onboarding & Service

Winnipeg, MB, Canada
Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

.
What You’ll Be Doing

As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be accountable to successfully onboard new Commercial Banking clients and perform after-sales service support to Commercial Banking customers, both internal and external, understanding the client needs and taking responsibility for the coordination and execution of account maintenance and cash management solution requests, providing relevant recommendations when appropriate while acting as a key interface to internal partners in order to facilitate solutions that proactively meets clients’ needs. You will actively be engaged in maintaining relationships with various internal and external stakeholders with a key focus on streamlining and simplifying the client experience.

As a key extended member of the relationship team, you will help strengthen new and existing client relationships and will help drive CIBC’s value proposition. You will ensure all interactions with clients and internal stakeholders contain information that is accurate and complete. You will also ensure dealings with assigned clients involve prompt responses to questions, enquiries or issues in order to provide best in class service.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.

How You’ll Succeed

Client Service - As an integral member of the client deal team, act as a primary contact for an assigned base of clients from mixed commercial segments (IB / MM / ABL / Leverage Finance / REFD / Innovation Banking) on general support inquiries and requests. Work closely with Relationship Managers, Cash Managers and other internal stakeholders to support client requests. Work with clients directly to help answer commonly asked questions and inquiries on items such as account inquiries, account entitlements, capabilities of products, services and more.
Account Support – Coordinate changes to account information and signing authorities as well as changes to existing Cash Management products. Identify opportunities for cross-selling and further client penetration/increase in share of wallet. Maintain an organized record of requests to measure the progress of outstanding/overdue items and provide clients/internal stakeholders, with updates on the status of requests. Follow up with internal groups on outstanding requests to ensure timely completion of overdue items.
Onboarding – Coordinate and lead requests that involve onboarding a new legal entity for new and existing CIBC clients as well as new cash management product implementations. Provide clients with the required documentation to be executed in order to implement the requested account & cash management solution(s). Follow up and maintain communication throughout the transition with all partners to ensure that clients’ solutions are delivered in a timely and seamless manner. Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition.

Who You Are

You have developed knowledge of Cash Management products and services, including the processes and procedures necessary to implement products and services. You have basic knowledge of CIBC processes and groups, and of Cash Management Online, eCIF, and Management Information Facility (MIF) as well as knowledge of account and AML documentation and processes for preparation.
You have strong communication skills. You have well-developed written and verbal communication skills sufficient to provide clear information to colleagues and clients while conveying messages of varying complexities in a professional manner. You have developed interpersonal relations to establish and maintain relationships with clients, business partners and colleagues.
You have the ability to manage multiple activities with varying levels of complexity under tight time constraints and without errors.
You have well-developed judgment, decision making and problem solving skills with the ability to interpret/adapt procedures and/or approaches to issues or concerns. You have the ability to generate solutions and decide quickly on courses of action, while achieving desired objectives, with the aim of both fulfilling clients’ needs and strengthening the bank’s position as an industry leader.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Winnipeg-One Lombard Place

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

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More about this job

Responsibilities

The Analyst will support Commercial Banking clients by managing day-to-day service requests, account maintenance, and cash management solutions. They will also lead the onboarding process for new clients and legal entities while maintaining strong relationships with internal and external stakeholders.

Requirements

Candidates should have knowledge of Cash Management products, services, and AML documentation processes. Strong communication, interpersonal, and problem-solving skills are required to manage complex tasks under tight deadlines.

Skills

Client service
Cash management
Account maintenance
Relationship management
Onboarding
Communication skills
Problem solving
Decision making
Interpersonal relations
Documentation preparation
AML compliance
Time management
Stakeholder management
Financial analysis
Product implementation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Client Onboarding
Account Maintenance
AML
Relationship Management
Stakeholder Engagement
Financial Services
Product Implementation
Legal Agreements
Payment Product Settlement
eCIF
Management Information Facility
Innovation Banking
Leverage Finance
REFD
Client Experience
Hybrid Work
Banking Operations

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