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Added 28 mins ago
EC
Registered Psychiatric Nurse (RPN) Casual
EHN Canada
Lumsden, SK
- $38 to $40 CAD / hour
- Temporary
As a vital member of our interdisciplinary team, the Registered Psychiatric Nurse (RPN) plays a crucial role in delivering comprehensive patient care under the guidance of a Physician and…
Added 28 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Kindersley, SK
- Full-time
…Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 28 mins ago
WF
farm equipment operator
Witdouck Farms
AB · Iron Springs, AB
- Full-time
Co-ordinate and supervise the work of general farm workers and harvesting labourers
Added 29 mins ago
TU
Research Associate
The University of British Columbia
Vancouver, BC
- Full-time
…across the Foster and Cranston research groups as a senior member, the successful candidate works with a high degree of independence and scientific judgment to lead research projects within…
Added 29 mins ago
A
E-Commerce Specialist, Amazon
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
At AMOREPACIFIC, every member of our team carries a deep sense of pride and responsibility, knowing that together, we are shaping a more beautiful world.
Added 29 mins ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
At AMOREPACIFIC, every member of our team carries a deep sense of pride and responsibility, knowing that together, we are shaping a more beautiful world.
Added 29 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
AB · Edmonton, AB
- Full-time
As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 29 mins ago
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Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
Customer/member experience (NPS, service levels)
Added 45 mins ago
VC
Registered Nurse (RN) Med/Surg - Medical Short Stay
Vancouver Coastal Health
Richmond, BC
- $41.42 to $55.91 CAD / hour
- Temporary
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Added 59 mins ago
OG
Olive Garden, Waterloo - General Manager
Olive Garden Canada
Waterloo, ON
- Full-time
Our General Managers are accountable for taking initiative, being people-focused, and results-oriented. They are responsible for leading their teams in a busy, fast-paced environment with a…
Added 59 mins ago
TH
Analyst - Retirement consulting
TELUS Health
Montreal, QC
- Full-time
…d’épargne, d’actuariat, de rémunération et de bien-être financier général. Notre raison d’être est d’améliorer le bien-être financier des gens et la résilience organisationnelle des…
Added 59 mins ago
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Olive Garden, Waterloo - Service Manager
Olive Garden Canada
Waterloo, ON
- Full-time
Our Service Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented. They are responsible for leading their teams in a…
Added 59 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
Understand client's business including IT general and process controls; communicating the value propositions of a broad range of Firm services to the client in an organized and…
Added 59 mins ago
YM
Bilingual Retail Finance Customer Care Coordinator
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- Full-time
If YMCA decides to extend an offer of employment, a member of YMCA leadership may need to connect with the applicable dealer or business partner before employment is finalized. In such…
Added 59 mins ago
WM
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- $18 to $22 CAD / hour
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…structured training and dedicated mentorship. As a valued team member, your curiosity, creativity, and technical knowledge will contribute to real-world projects and your professional…
Added 59 mins ago
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Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
- Internship
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Added 1 hour ago
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Clerk 2 - Primary Care
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Franklin, MB · Emerson-Franklin, MB
- Full-time
Under the general guidance of a Designate Primary Health Care Professional (i.e. Midwife, Nurse Practitioner), and directly reporting to the Director Health Services or Manager Health…
Added 1 hour ago
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Maintenance Assistant
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- Part-time
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Added 1 hour ago
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Added 1 hour ago
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IT Internal Auditor
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Bolton, ON
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Perform testing of IT General Controls (ITGCs), IT Application Controls (ITACs), and Information Used in Controls/Reports (IUCs).
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Financial Manager - PLM (Product Line Mgmt)
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Conseiller(ère) services-conseils en régime de retraite
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Montreal, QC
- Full-time
…d’épargne, d’actuariat, de rémunération et de bien-être financier général. Notre raison d’être est d’améliorer le bien-être financier des gens et la résilience organisationnelle des…
Added 1 hour ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
…maintenance and repair of electrical, hydraulic, mechanical and general maintenance…
Added 1 hour ago
W
Representative - Inside Sales/Représentant(e) – Ventes internes
Wesco
Quebec, QC
- Full-time
Ability to work independently with general supervision
Added 1 hour ago
SM
Accounting Manager (Contract)
Spin Master
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- Full-time
…business, lead change, improve processes and be an integral member of a team seeking continuous improvement and best in class accounting and…

CIBC

Analyst, Client Onboarding & Service

Winnipeg, MB, Canada
Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

.
What You’ll Be Doing

As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be accountable to successfully onboard new Commercial Banking clients and perform after-sales service support to Commercial Banking customers, both internal and external, understanding the client needs and taking responsibility for the coordination and execution of account maintenance and cash management solution requests, providing relevant recommendations when appropriate while acting as a key interface to internal partners in order to facilitate solutions that proactively meets clients’ needs. You will actively be engaged in maintaining relationships with various internal and external stakeholders with a key focus on streamlining and simplifying the client experience.

As a key extended member of the relationship team, you will help strengthen new and existing client relationships and will help drive CIBC’s value proposition. You will ensure all interactions with clients and internal stakeholders contain information that is accurate and complete. You will also ensure dealings with assigned clients involve prompt responses to questions, enquiries or issues in order to provide best in class service.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.

How You’ll Succeed

Client Service - As an integral member of the client deal team, act as a primary contact for an assigned base of clients from mixed commercial segments (IB / MM / ABL / Leverage Finance / REFD / Innovation Banking) on general support inquiries and requests. Work closely with Relationship Managers, Cash Managers and other internal stakeholders to support client requests. Work with clients directly to help answer commonly asked questions and inquiries on items such as account inquiries, account entitlements, capabilities of products, services and more.
Account Support – Coordinate changes to account information and signing authorities as well as changes to existing Cash Management products. Identify opportunities for cross-selling and further client penetration/increase in share of wallet. Maintain an organized record of requests to measure the progress of outstanding/overdue items and provide clients/internal stakeholders, with updates on the status of requests. Follow up with internal groups on outstanding requests to ensure timely completion of overdue items.
Onboarding – Coordinate and lead requests that involve onboarding a new legal entity for new and existing CIBC clients as well as new cash management product implementations. Provide clients with the required documentation to be executed in order to implement the requested account & cash management solution(s). Follow up and maintain communication throughout the transition with all partners to ensure that clients’ solutions are delivered in a timely and seamless manner. Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition.

Who You Are

You have developed knowledge of Cash Management products and services, including the processes and procedures necessary to implement products and services. You have basic knowledge of CIBC processes and groups, and of Cash Management Online, eCIF, and Management Information Facility (MIF) as well as knowledge of account and AML documentation and processes for preparation.
You have strong communication skills. You have well-developed written and verbal communication skills sufficient to provide clear information to colleagues and clients while conveying messages of varying complexities in a professional manner. You have developed interpersonal relations to establish and maintain relationships with clients, business partners and colleagues.
You have the ability to manage multiple activities with varying levels of complexity under tight time constraints and without errors.
You have well-developed judgment, decision making and problem solving skills with the ability to interpret/adapt procedures and/or approaches to issues or concerns. You have the ability to generate solutions and decide quickly on courses of action, while achieving desired objectives, with the aim of both fulfilling clients’ needs and strengthening the bank’s position as an industry leader.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Winnipeg-One Lombard Place

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

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More about this job

Responsibilities

The Analyst will support Commercial Banking clients by managing day-to-day service requests, account maintenance, and cash management solutions. They will also lead the onboarding process for new clients and legal entities while maintaining strong relationships with internal and external stakeholders.

Requirements

Candidates should have knowledge of Cash Management products, services, and AML documentation processes. Strong communication, interpersonal, and problem-solving skills are required to manage complex tasks under tight deadlines.

Skills

Client service
Cash management
Account maintenance
Relationship management
Onboarding
Communication skills
Problem solving
Decision making
Interpersonal relations
Documentation preparation
AML compliance
Time management
Stakeholder management
Financial analysis
Product implementation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Client Onboarding
Account Maintenance
AML
Relationship Management
Stakeholder Engagement
Financial Services
Product Implementation
Legal Agreements
Payment Product Settlement
eCIF
Management Information Facility
Innovation Banking
Leverage Finance
REFD
Client Experience
Hybrid Work
Banking Operations

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