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Added 48 mins ago
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Tax Analyst // Analyste Fiscal(e)
BAT
Montreal, QC
- Full-time
Contribution à la pension DCPP – l'employeur contribue jusqu’à 11% du salaire de base.
Added 48 mins ago
NB
Senior Analyst Custody Client Services
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Custody Analyst within the Custody Operations team at National Bank Trust means acting as a primary point of contact for institutional clients and supporting their…
Added 2 hours ago
CK
Senior Financial Analyst, Financial Information and Controls
Circle K
Laval, QC
- Full-time
Review of documents provided by business units;
Added 2 hours ago
IF
Vendor Management Analyst, Tech+Lab
Intact FC
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
We are looking for a detail-oriented and commercially savvy Vendor Management Analyst to join our growing Tech+Lab Expense & Vendor Management team. Reporting to the IT Business Office, you…
Added 3 hours ago
M
Analyst, Consulting Services
MNP
Regina, SK · Saskatoon, SK
- Full-time
Make an impact with our Consulting Team as an Analyst. This diverse team of professionals are inspired through innovation and take pride in developing strategies that make a positive impact…
Added 6 hours ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 6 hours ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 8 hours ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
…organization. The team is focused on generating value for the business, lowering organizational risk and providing excellent stakeholder…
Added 9 hours ago
TC
Home Share Coordinator (Quality Analyst), Full-Time
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Langley (District), BC · Langley, BC
- Full-time
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90…
Added 11 hours ago
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Financial and Business Intelligence Analyst, Global Trade Services
BRP
Sherbrooke, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 11 hours ago
S
Business Metrics Analyst
SaskTel
Regina, SK
- Full-time
…recommends proactive solutions. Provides a centralized source of business metrics for management in order to make sound business…
Added 11 hours ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 12 hours ago
AI
Equity Research Analyst (Toronto or Boston)
AGF Investments
Toronto, ON
- Full-time
…in investing in the public and private markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private…
Added 12 hours ago
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Analyst, Client Onboarding & Service
CIBC
Winnipeg, MB · Regina, SK
- Full-time
As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be…
Added 12 hours ago
A
Senior Analyst, Compliance Monitoring – Load Settlement
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Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Transmission Tariff & Load Settlements, the Senior Analyst, Compliance Monitoring - Load Settlement is a key member of a collaborative team responsible for…
Added 12 hours ago
MR
Assistant Professor of Finance (Limited-Term)
Mount Royal University
Calgary, AB
- Part-time
The Department of Accounting and Finance offers Bachelor of Business Administration (BBA) degrees in both Accounting and Finance. The BBA - Finance major offers students three concentration…
Added 13 hours ago
FS
Business Analyst, Pension
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
A minimum of 5 years’ experience working as a Business Analyst, preferably in a pension-related industry.
Added 13 hours ago
RI
Pricing & Sales Analyst
Richardson International
Winnipeg, MB
- Full-time
…possibility. We currently have an opportunity for a Pricing & Sales Analyst in our Winnipeg office. The Pricing & Sales Analyst will be responsible for supporting the sales team in…
Added 13 hours ago
Senior IT Business Systems Analyst
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Winnipeg, MB · London, ON · Toronto, ON
We are hiring a Senior IT Business Systems Analyst. This is a hybrid role located in London, Toronto or Winnipeg.
Added 14 hours ago
Business Performance Analyst
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Toronto, ON
The Business Performance Analyst (BPA) supports the integrity, performance, and governance of Infrastructure Ontario’s real estate inventory processes by delivering data analysis,…
Added 14 hours ago
D
Chief Compliance Officer
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Toronto, ON
- Full-time
Guardian Capital LP (GCLP) is a Canadian institutional asset manager delivering investment management solutions to pension funds, foundations, endowments, corporations, other institutional…
Added 14 hours ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 14 hours ago
C
Analyst, Global Asset Management
CIBC
Toronto, ON
- Full-time
…designed to provide broad exposure to different areas of the business. Working with a variety of teams and experienced professionals, you will support research, reporting, analysis, and…
Added 14 hours ago
AM
Equity Research Analyst (Toronto or Boston)
AGF Management
Toronto, ON
- Full-time
…in investing in the public and private markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private…
Added 14 hours ago
S
Systems Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Systems Analyst III is key in maintaining Oracle operational excellence of Oracle system by directly supporting end users with appropriate urgency and priority, and in designing and…

CIBC

Analyst, Client Onboarding & Service

Winnipeg, MB, Canada
Regina, SK, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

.
What You’ll Be Doing

As an Analyst in the Client Onboarding & Service team, your primary focus will involve supporting clients within your portfolio on all day-to-day service and support requests. You will be accountable to successfully onboard new Commercial Banking clients and perform after-sales service support to Commercial Banking customers, both internal and external, understanding the client needs and taking responsibility for the coordination and execution of account maintenance and cash management solution requests, providing relevant recommendations when appropriate while acting as a key interface to internal partners in order to facilitate solutions that proactively meets clients’ needs. You will actively be engaged in maintaining relationships with various internal and external stakeholders with a key focus on streamlining and simplifying the client experience.

As a key extended member of the relationship team, you will help strengthen new and existing client relationships and will help drive CIBC’s value proposition. You will ensure all interactions with clients and internal stakeholders contain information that is accurate and complete. You will also ensure dealings with assigned clients involve prompt responses to questions, enquiries or issues in order to provide best in class service.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.

How You’ll Succeed

Client Service - As an integral member of the client deal team, act as a primary contact for an assigned base of clients from mixed commercial segments (IB / MM / ABL / Leverage Finance / REFD / Innovation Banking) on general support inquiries and requests. Work closely with Relationship Managers, Cash Managers and other internal stakeholders to support client requests. Work with clients directly to help answer commonly asked questions and inquiries on items such as account inquiries, account entitlements, capabilities of products, services and more.
Account Support – Coordinate changes to account information and signing authorities as well as changes to existing Cash Management products. Identify opportunities for cross-selling and further client penetration/increase in share of wallet. Maintain an organized record of requests to measure the progress of outstanding/overdue items and provide clients/internal stakeholders, with updates on the status of requests. Follow up with internal groups on outstanding requests to ensure timely completion of overdue items.
Onboarding – Coordinate and lead requests that involve onboarding a new legal entity for new and existing CIBC clients as well as new cash management product implementations. Provide clients with the required documentation to be executed in order to implement the requested account & cash management solution(s). Follow up and maintain communication throughout the transition with all partners to ensure that clients’ solutions are delivered in a timely and seamless manner. Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition.

Who You Are

You have developed knowledge of Cash Management products and services, including the processes and procedures necessary to implement products and services. You have basic knowledge of CIBC processes and groups, and of Cash Management Online, eCIF, and Management Information Facility (MIF) as well as knowledge of account and AML documentation and processes for preparation.
You have strong communication skills. You have well-developed written and verbal communication skills sufficient to provide clear information to colleagues and clients while conveying messages of varying complexities in a professional manner. You have developed interpersonal relations to establish and maintain relationships with clients, business partners and colleagues.
You have the ability to manage multiple activities with varying levels of complexity under tight time constraints and without errors.
You have well-developed judgment, decision making and problem solving skills with the ability to interpret/adapt procedures and/or approaches to issues or concerns. You have the ability to generate solutions and decide quickly on courses of action, while achieving desired objectives, with the aim of both fulfilling clients’ needs and strengthening the bank’s position as an industry leader.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Winnipeg-One Lombard Place

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

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More about this job

Responsibilities

The Analyst will support Commercial Banking clients by managing day-to-day service requests, account maintenance, and cash management solutions. They will also lead the onboarding process for new clients and legal entities while maintaining strong relationships with internal and external stakeholders.

Requirements

Candidates should have knowledge of Cash Management products, services, and AML documentation processes. Strong communication, interpersonal, and problem-solving skills are required to manage complex tasks under tight deadlines.

Skills

Client service
Cash management
Account maintenance
Relationship management
Onboarding
Communication skills
Problem solving
Decision making
Interpersonal relations
Documentation preparation
AML compliance
Time management
Stakeholder management
Financial analysis
Product implementation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Client Onboarding
Account Maintenance
AML
Relationship Management
Stakeholder Engagement
Financial Services
Product Implementation
Legal Agreements
Payment Product Settlement
eCIF
Management Information Facility
Innovation Banking
Leverage Finance
REFD
Client Experience
Hybrid Work
Banking Operations

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