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Added 7 mins ago
RM
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Added 23 mins ago
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CIBC

Application Support Analyst- DataPower

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 23, 2026
Experience: You can demonstrate 1-2 years experience in.
Posting language: English
Posted: Oct 7, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll be a key part of an innovative, “first to market” technology culture, contributing to CIBC’s digital transformation. As a Application Support Analyst- DataPower you will join CIBC’s AESP Team to provide technical expertise for small to medium, complex projects/initiatives as they relate to the implementation and support of application and/or infrastructure technology in a multi platform environment. The successful candidate for this role may be on call at times, and required to be accessible 24/7.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Analysis and Support- Evaluate service requests to ensure adherence to standards and processes. Coordinate and/or execute implementation plans.
Troubleshooting Skills- Identify and resolve small to medium complex production problems. Monitor and analyze supported services to identify opportunities for improvement and recommend solutions.
Technical Expertise- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

Who you are

You can demonstrate 1-2 years experience in. Providing production application support, with exposure to developing, supporting, or maintaining IBM DataPower Gateway and related integration technologies such as XML/XSLT, XALAN, or similar middleware tools. You have foundational experience in supporting production applications, including implementing changes, troubleshooting issues, and maintaining application stability in a production environment. Knowledge of technologies such as Java/J2EE, APIs, Managed Secure File Transfer, Feedhub, and batch scheduling. Enterprise tools and environments, including CaaS, shell scripting, Oracle Databases, Autosys, version control software, Agile, DevOps concepts, middleware platforms such as JBoss, WebLogic, and WebSphere, along with Jenkins and GitHub. Strong foundational knowledge of Microsoft Windows, Linux Red Hat, and Unix Solaris operating systems, as well as basic network troubleshooting and secure file transfer protocols. Knowledge of Dynatrace, Grafana, Splunk, and other DevOps tools is considered an asset. Relevant certifications, training, or demonstrated learning in IBM DataPower, integration technologies, middleware, APIs, cloud platforms, or DevOps practices are considered an asset.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You’re a certified professional. Bachelor’s degree or equivalent in Computer Science or Technical discipline.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Application Development, Application Testing, Computer Coding, Database Management, Debugging, Financial Management System (FMS), Systems Troubleshooting, Work Collaboratively

Apply About employer

More about this job

Responsibilities

Provide technical expertise for the implementation and support of application and infrastructure technology in a multi-platform environment. Identify and resolve production problems while monitoring services to identify opportunities for improvement.

Requirements

Requires 1-2 years of experience in production application support with exposure to IBM DataPower and related integration technologies. A bachelor's degree in Computer Science or a technical discipline is required.

Skills

IBM DataPower
XML
XSLT
XALAN
Java
J2EE
APIs
Managed Secure File Transfer
Shell scripting
Oracle Databases
Autosys
Agile
DevOps
Middleware
Linux Red Hat
Unix Solaris

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

IBM DataPower
Middleware
XML
XSLT
XALAN
Java
J2EE
API
Managed Secure File Transfer
Feedhub
Batch scheduling
CaaS
Shell scripting
Oracle Databases
Autosys
Version control
Agile
DevOps
JBoss
WebLogic
WebSphere
Jenkins
GitHub
Windows
Linux Red Hat
Unix Solaris
Dynatrace
Grafana
Splunk

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