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Added 12 mins ago
D
Salesforce Business Analyst
Delpath
Toronto, ON
- Contract
Business Group: Commercial Global Engineering team is seeking a Business Systems Analyst specializing in Salesforce, who will be responsible for ideation support, design, development, and…
Added 12 mins ago
AT
Senior Cybersecurity Analyst - 26-040 - Hybrid - 2 positions available
AUSGAR Technologies Inc.
Newport, QC
- Full-time
Serve as a Senior Cybersecurity Analyst for the program throughout the stages of system engineering, deployment and sustainment. This will include successfully executing Risk Management…
Added 12 mins ago
Intern, Security Analyst - Winter Semester 2027
AlayaCare
Montreal, QC
Track and help drive remediation of vulnerabilities and security findings across cloud and application environments.
Added 27 mins ago
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Accounting Manager
Nanalysis
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
· Experience using accounting software such as QuickBooks or a similar accounting or ERP system.
Added 42 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 42 mins ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 57 mins ago
C
Business Enablement Analyst co-op
CIBC
Toronto, ON
- Full-time
The Business Enablement Analyst co-op will play a vital role in managing and optimizing the Allego Learning Management System (LMS). You’ll ensure the platform runs smoothly, help users get…
Added 57 mins ago
Accounts Payable Analyst
Gates Corporation
Brantford, ON
As the Accounts Payable Analyst, you will perform accounting and clerical tasks for the maintenance and processing of accounts payable transactions. Processes accounts payable invoices for…
Added 57 mins ago
Senior Financial Reporting Analyst | Great West
The Canada Life Assurance Company
Winnipeg, MB
The Senior Financial Reporting Analyst supports SAP-related business, accounting and financial reporting processes within Lifeco Global across Canada, Europe (UK, Germany, Ireland,…
Added 57 mins ago
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PeopleSoft Systems Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Analyst to support a business-critical Human Capital Management (HCM)
Added 57 mins ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
Collaborating with partners in technology, design, and marketing to implement system and journey enhancements.
Added 57 mins ago
CO
Network Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
We are seeking a temporary, full-time Network Analyst to join our team for a two-year term starting January 04, 2027 & ending January 12, 2029. This role is ideal for a technology…
Added 57 mins ago
CO
Infrastructure Analyst
City of Leduc
Prince George, BC · Civic Centre
- Full-time
We are seeking a permanent, full-time Infrastructure Analyst to join our team. This is an excellent opportunity for a highly technical professional who enjoys solving complex infrastructure…
Added 57 mins ago
UT
Java Programmer # 26-27285
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
We are seeking an experienced Senior Programmer Analyst to support and enhance a critical case management application used within the public healthcare sector. The role involves a…
Added 58 mins ago
NV
Senior System Analyst (ID#5593)
New Value Solutions
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
New Value Solutions (NVS), a national IT consulting firm, is seeking a Senior Systems Analyst specializing in Oracle Cerner Millennium Clinical Trials applications to support a client's…
Added 58 mins ago
NV
Senior System Analyst (ID#5594)
New Value Solutions
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Collaborate with clinical and technical stakeholders to translate scheduling requirements into appropriate system configurations.
Added 58 mins ago
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PMO Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
…including journal vouchers and transfers, and project management application/tool assistance (for example: project setup, workflow activities). In addition, the position is responsible for…
Added 1 hour ago
AC
Tech Analyst
Air Canada
Toronto, ON
- Full-time
Air Canada seeks a highly motivated, detail-orientated Technical Analyst to join the Air Canada Application Development team to enhance Air Canada’s digital assets.
Added 1 hour ago
Senior Business Analyst
Mariner
Halifax, NS
We are seeking an experienced Senior Business Analyst to support enterprise technology and business transformation initiatives for a client in Halifax, NS.
Added 1 hour ago
NV
Senior System Analyst (ID#5592)
New Value Solutions
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
New Value Solutions (NVS), a national IT consulting firm, is seeking a Senior Systems Analyst specializing in Oracle Cerner Millennium and Oncology to support a client's Regional Digital…
Added 1 hour ago
B
Business Technology Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
…performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues…
Added 1 hour ago
P&
Systems Analyst
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
At least 2-5 years of experience as a System Analyst or in a similar role
Added 1 hour ago
C
Associate Business Systems Analyst, Fraud Operations
CIBC
Toronto, ON
- Full-time
You’ll join CIBC’s Fraud Operations team. As an Associate Business System Analyst, you will be responsible for investigating account transactions in order to determine possible fraud or…
Added 1 hour ago
W
Programmer Analyst II
Workiy
Fredericton, NB
- Contract
organization is seeking an experienced Programmer Analyst II to support,
Added 2 hours ago
Security Administrator
Giesecke+Devrient
Markham, ON
…policies and procedures of G+D Canada (the Security Management System) will protect personnel, property, and assets of the company, stakeholders and clients. The primary focus of this…

CIBC

Associate Business Systems Analyst, Fraud Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll join CIBC’s Fraud Operations team. As an Associate Business System Analyst, you will be responsible for investigating account transactions in order to determine possible fraud or unusual activity. You will take actions to mitigate losses on suspected fraudulent activity. You’ll maintain superior customer service level in dealing directly with both internal and external clients. Reconciliation Knowledge would be an asset in order to maintain accurate and consistent records. Ability to keep reports organized and up to date. Proficiency in creating daily summary reports using SharePoint and other relevant applications. Experience or familiarity with the chargeback process would be beneficial.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Investigation - Exercise decision making skills while reviewing customer’s profiles, transactions, banking history and cheque images to minimize loss and protect CIBC and our clients privacy. Analyze and investigate to identify suspected fraud activities and take appropriate action based on standard procedures.
Client Engagement - Interact directly with external CIBC clients by phone to understand issues and complaints relating to suspect or actual fraudulent activities, using standard processes to reach resolution.
Reporting - Document resolutions and the decisions made by updating the relevant databases to ensure correct outcome for each file investigated and prioritized.
Computer savvy - Navigate and focus on multiple software applications and dual monitors easily.
Efficiency - Understand that the client’s time is valuable and effectively complete client requests. Strong knowledge of the CIBC systems and products to allow quick resolution of problems.

Who You Are

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
Your influence makes an impact. You know that relationships and networks are essential to success.
You inspire outcomes by making yourself heard.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You can demonstrate experience in Microsoft Excel, Microsoft Outlook, COINS, PRM.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communication, Decision Making, Investigating, Microsoft Excel, Microsoft Outlook, Risk Management, Teamwork

Apply About employer

More about this job

Responsibilities

You will investigate account transactions to identify and mitigate fraudulent activity while maintaining high standards of customer service. Additionally, you will document resolutions in databases and create daily summary reports using relevant software applications.

Requirements

Candidates should have experience in fraud investigation, transaction analysis, and proficiency with tools like Microsoft Excel, Outlook, COINS, and PRM. Strong communication skills and the ability to manage multiple software applications simultaneously are essential for success in this role.

Skills

Fraud investigation
Transaction analysis
Customer service
Reconciliation
Reporting
SharePoint
Chargeback process
Decision making
Data analysis
Microsoft Excel
Microsoft Outlook
COINS
PRM
Communication
Risk management
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Business Systems Analyst
Transaction Monitoring
Reconciliation
SharePoint
Chargeback
Data Analysis
Microsoft Excel
Microsoft Outlook
COINS
PRM
Risk Mitigation
Customer Engagement
Banking
Financial Services
Reporting
Database Management
Investigation
Decision Making
Compliance

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