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Added 3 hours ago
C
Associate, Client Relations - Bilingual
CIBC
Montreal, QC
- Full-time
Content development - Develop and enhance high-quality institutional client materials, including asset class presentations, market commentaries, and ad hoc deliverables, in partnership with…
Added 3 hours ago
G
Deputy Quality Manager
GFT
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 3 hours ago
ML
Associate, HR Business Partner
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
The Associate, HR supports the delivery and execution of People & Culture programs for assigned client groups. Partnering closely with HR Business Partners and business leaders, this role…
Added 3 hours ago
E–
Bilingual Talent Acquisition Specialist
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
Our client, based in Edmonton, is known for its integrity, strong service and long-term relationships. This is an exciting opportunity for a curious, people-oriented recruitment…
Added 3 hours ago
IH
Health Equity Lead
Interior Health Authority
Kelowna, BC
- Full-time
Develops and leads quality improvement initiatives that inform the continuous development of evidence-based services across the health authority. Recommends and monitors key indicators,…
Added 4 hours ago
DH
Director of Sales & Marketing
Delta Hotels and Resorts®
Sherbrooke, QC
- Full-time
…market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces…
Added 4 hours ago
TS
Social Services Manager I - NU
The Salvation Army in Canada
Saskatoon, SK
- $52,520 to $66,000 CAD / year
- Full-time
…providers, coordinating housing referrals, networking, community development initiatives, and ongoing communication regarding client needs and support…
Added 4 hours ago
ND
Paid Media Strategist
NP Digital
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Applicants must reside and be authorized to work in Canada
Added 4 hours ago
RP
Marketing Operations Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Marketing Operations Manager to drive marketing technology, automation, analytics, and operational excellence across a growing organization. This role will be…
Added 4 hours ago
A
Project Management Manager – (SC&E)
Accenture
Montreal, QC
- Full-time
…digital technology moves into the core of industry in product development and manufacturing environments. You’ll help them transform their product, manufacturing and product related…
Added 4 hours ago
A
Supply Chain & Engineering – Manager, Warehousing Functional Lead (WMS & Distribution Center Operations)
Accenture
Toronto, ON
- Full-time
…(SIT), and user acceptance testing (UAT) - including test script development, defect logging and triage, regression testing, and go-live readiness certification in partnership with the…
Added 4 hours ago
A
Associate Creative Director, Copy - Pharma
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited…
Added 4 hours ago
T
Customer Experience Associate
TD
Cambridge, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 4 hours ago
RB
Branch Operations Manager
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership…
Added 4 hours ago
AC
Part-time Student Advisor, AC Online
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Reporting to Academic Manager, AC Online (ACO), the incumbent is the primary contact for a diverse online population of full-time students and fulfills multiple responsibilities related to…
Added 4 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 4 hours ago
SG
Senior Markets & Trading Risk Auditor
Societe Generale
Montreal, QC
- Full-time
…62 countries around the world. We have been supporting the development of our economies for more than 160 years by providing our corporate, institutional and individual clients with a broad…
Added 4 hours ago
GS
Développeur Fullstack .NET (Senior)
Groupe SII
Montreal, QC
- Full-time
Coordinate the different stages of the development lifecycle in collaboration with the project manager.
Added 4 hours ago
CÉ
Directeur·trice, Ventes et Opérations des magasins-Director, Sales and Store Operations
Corbeil Électroménagers
Laval, QC
- Full-time
…concrets, développe ses équipes de gestion et assure une expérience client constante et distinctive dans chaque…
Added 4 hours ago
BV
Business Development Manager - Environmental Services
Bureau Veritas
Vancouver, BC
- Full-time
The Senior Business Development Manager is responsible for driving profitable revenue growth and strengthening Bureau Veritas’ presence across British Columbia’s environmental testing, site…
Added 4 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 4 hours ago
L
Senior Product Manager based in Canada/USA (Full-time)
LCA
Remote, Canada
- $80,000 to $150,000 CAD / year
- Full-time
- Contract
- Remote
We’re now looking for a *Senior Product Manager *to lead high-impact client projects and bring new ideas to life. If you’re someone who thrives in fast-moving environments, loves connecting…
Added 4 hours ago
L
Senior Product Manager based in Canada/USA (Full-time) - Remote
LCA
Remote, Canada
- $80,000 to $150,000 CAD / year
- Full-time
- Contract
- Remote
We’re now looking for a *Senior Product Manager *to lead high-impact client projects and bring new ideas to life. If you’re someone who thrives in fast-moving environments, loves connecting…
Added 4 hours ago
TI
Human Resources Manager
The Influence Agency
Toronto, ON
- Full-time
We’re looking for someone who is located in or around the GTA with the ability to travel to our West End location three days per week
Added 4 hours ago
AF
Processing Operation Analyst III
ATB Financial
Calgary, AB
- Temporary
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.

CIBC

Associate, Client Relations - Bilingual

Montreal, QC, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Experience: You bring 3-5 years of investment industry experience, with exposure to major asset classes and across institutional client types.
Posting language: English
Posted: Nov 13, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Institutional Client Experience Team is dedicated to delivering a high-quality service experience to institutional clients through responsive support, strong execution, and thoughtful relationship management. As an Associate, Client Relations, you'll support the delivery of client materials and client servicing activities while helping ensure service standards, policies, and procedures are applied consistently. You'll work closely with Client Servicing Relationship Managers, Client Portfolio Managers, and Analysts to respond to client and consultant inquiries, prepare client reporting and servicing presentations, and coordinate deliverables across a range of asset classes. As a bilingual team member, you'll support English and French speaking clients, communicating clearly and professionally in both languages.

You'll also oversee trade instruction support related to client cash flow requirements and portfolio rebalancing needs, while contributing to compliance, due diligence, and operational processes alongside partners in Operations, Controls, and Portfolio Management teams. In this role, you'll help strengthen client relationships, support continuous improvement initiatives, and build the regulatory and operational knowledge needed to deliver an exceptional institutional client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

How you'll succeed

Client deliverables and reporting - Coordinate the preparation and completion of client deliverables, including account administration, client reporting, servicing presentations, and due diligence questionnaires, while ensuring service standards and internal procedures are consistently met.
Relationship support - Support Institutional Client Relations Managers in responding to client and consultant inquiries and in building strong, trusted relationships through timely, accurate, and professional communication.
Stakeholder communication - Communicate directly with external stakeholders, including English and French speaking clients and consultants, under the guidance of Client Servicing Relationship Managers to support day-to-day servicing needs.
Content development - Develop and enhance high-quality institutional client materials, including asset class presentations, market commentaries, and ad hoc deliverables, in partnership with Client Servicing Relationship Managers and Client Portfolio Managers.
Regulatory and Compliance support – Oversee and support Analysts in preparing KYC and AML packages, responding to compliance-related requests, and responding to audit inquiries.
Trade and cash flow coordination - Oversee and support analysts in drafting and submitting trade instructions to meet client cash flow requirements and portfolio rebalancing needs with accuracy and attention to detail.
Organizational, Operational and Regulatory expertise - Develop regulatory, organizational, operational and portfolio management expertise by working alongside partners in Operations, Controls and Portfolio Management teams to deliver best-in-class solutions while adhering to regulatory requirements.
Process improvement and automation - Take ownership of identifying opportunities to improve workflows, strengthen documentation, and support automation initiatives that enhance accuracy, efficiency, and the overall client experience.

Who you are

You have relevant experience. You bring 3-5 years of investment industry experience, with exposure to major asset classes and across institutional client types. It’s an asset if your experience includes institutional client servicing, supporting consultant relations, or client portfolio management activities.
You have a degree/diploma in Commerce, Business Administration, Economics or a related field. Completion of the Canadian Securities Course (CSC) and progress toward completing the Chartered Financial Analyst (CFA) or Canadian Investment Manager (CIM) programs is an asset.
You communicate with purpose. You have strong verbal and written communication skills and can present information clearly, professionally, and thoughtfully to our clients.
You can demonstrate experience in Microsoft Excel and preparing high quality institutional client materials in PowerPoint. It’s an asset if you have experience using Loopio, Upslide, or related tools to respond to DDQs and support timely presentation delivery, and market data or analytics tools such as Bloomberg, FactSet, Morningstar Direct, Databricks, and Power BI.
You give meaning to data. You enjoy investigating complex information and turning it into clear, meaningful insights for clients and internal partners. You apply sound judgment when working with detailed reporting, presentations, and deliverables.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You are organized, client-focused, and act independently. You independently manage multiple priorities and consistently stay on top of client deliverables and service delivery standards. It's an asset if you are familiar with monday.com and Salesforce.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You’re fluent in French and English to serve our clients in the community.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Non-Trader-1000 Gauchetière O

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Reports, Business Initiatives, Client Relations, Client Relationship Management, Client Reporting, Client Service, Customer Retentions, Process Improvements

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Associate will support institutional client servicing by coordinating deliverables, preparing reporting, and managing client inquiries. They will also oversee trade instructions and contribute to compliance, due diligence, and operational process improvements.

Requirements

Candidates should have 3-5 years of investment industry experience and a degree in Commerce, Business Administration, or Economics. Proficiency in English and French is required, along with strong skills in Microsoft Excel and PowerPoint.

Skills

Client relations
Institutional client servicing
Relationship management
Client reporting
Financial analysis
Regulatory compliance
KYC
AML
Trade instruction support
Portfolio rebalancing
Microsoft Excel
PowerPoint
Bilingual communication
Critical thinking
Process improvement
Data analysis

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Institutional Client Experience
Asset classes
Client servicing
Consultant relations
Canadian Securities Course
CFA
CIM
Loopio
Upslide
Bloomberg
FactSet
Morningstar Direct
Databricks
Power BI
KYC
AML
Trade instructions
Cash flow
Portfolio management
Monday.com
Salesforce
Regulatory compliance
Due diligence
Automation
Investment industry

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Work requirements

Jobs in Canada