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Added 2 mins ago
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Director, Ethics
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SK · SK, Canada
- Full-time
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- $52,000 to $60,000 CAD / year
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Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
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Customer Service Experience Representative, Temporary
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- $52,000 to $60,000 CAD / year
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Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
Added 2 mins ago
AW
Customer Service Experience Representative, Temporary
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- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
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- $52,000 to $60,000 CAD / year
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Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook
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Customer Experience Associate
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Added 47 mins ago
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Associate, Commercial Banking
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- Full-time
You will join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management and credit management processes as well as providing…
Added 47 mins ago
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Added 47 mins ago
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Customer Service Experience Representative, Temporary
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- $52,000 to $60,000 CAD / year
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Customer Service Experience Representative, Temporary
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- $52,000 to $60,000 CAD / year
- Temporary
Act as the primary contact with the client with respect to the resolution of problems and complaints with deep empathy and a solution-focused outlook

CIBC

Associate, Commercial Banking

Kitchener, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You will join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management and credit management processes as well as providing transactional support for client specific financing solutions. This role will prepare you for a rewarding career as a Relationship Manager, Commercial Banking and strategic partner to some of Canada’s leading companies. You will be committed to delivering on flexible business solutions, dedicated business expertise and timely business advice to help clients realize their goals.

How you’ll succeed

Business development support – Assist Relationship Managers, Commercial Banking in coordinating activities through the sales cycle and liaising with other units of CIBC as necessary. Assist with the execution of business development initiatives and contribute to the achievement of growth targets by identifying business opportunities and developing financing solutions to meet the needs of the client.
Research & evaluation – Assist in evaluating business growth opportunities through comprehensive industry, client and prospect research. Prepare analyses in support of credit submissions including structuring and documentation.
Client experience - Proactively assess your clients’ needs and propose solutions to meet those needs. Interact with assigned clients to facilitate prompt responses to questions, enquiries or issues in order to provide “best in class” service. Apply acquired industry/company knowledge to the development of client/prospect proposals for financial and strategic solutions to meet client needs.

Who you are

You can demonstrate experience in financial statements and accounting principles including valuation techniques and cash flow analysis.
You have a degree/diploma in Business, Finance, Accounting, or related field.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kitchener-137 Glasgow St

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Banking, Business Development, Business Opportunities, Client Service, Customer Experience (CX), Lending, Portfolio Management

Apply About employer

More about this job

Responsibilities

The Associate will support the Commercial Banking team by assisting with client acquisition, relationship management, and credit management processes. They will also contribute to business development initiatives and prepare analyses for credit submissions to help clients achieve their financial goals.

Requirements

Candidates must have a degree or diploma in Business, Finance, Accounting, or a related field. Proficiency in financial statements, accounting principles, valuation techniques, and cash flow analysis is required.

Skills

Business Banking
Business Development
Client Service
Customer Experience
Lending
Portfolio Management
Financial Statements
Accounting Principles
Valuation Techniques
Cash Flow Analysis
Credit Management
Relationship Management
Data Analysis
Strategic Planning
Financing Solutions

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Business Development
Relationship Management
Credit Management
Financial Analysis
Accounting Principles
Cash Flow Analysis
Valuation Techniques
Client Acquisition
Financing Solutions
Strategic Partner
Industry Research
Credit Submissions
Data Analysis
Banking
Finance
Accounting
Sales Cycle
Client Experience
Business Growth

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