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Added 13 mins ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Le spécialiste principal, Services techniques, fournit une expertise technique pour assurer la stabilité, la sécurité, la disponibilité et la performance de l'infrastructure et des services…
Added 28 mins ago
WC
Full Time Pharmacy Assistant - Courtenay
Walmart Canada
Courtenay, BC
- Full-time
…aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all…
Added 28 mins ago
E
Driver - Fort St John
Enterprise
Fort St. John, BC
- Internship
…offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more…
Added 28 mins ago
BM
Supervisor, Guest Services & Rentals - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Supervisor, Guest Services & Rentals is a hands-on leader responsible for supporting the daily operation of Guest Services and Rentals while delivering exceptional guest experiences.…
Added 28 mins ago
B
Facility Mechanic
BGIS
North Bay, ON
- Full-time
Assists in enhancing customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
Added 28 mins ago
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Driver - Part Time - Winnipeg
Enterprise
Winnipeg, MB
- Part-time
…offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more…
Added 28 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 58 mins ago
LL
Parts Planning Intern (6-Month Contract)
Liebherr-Canada Ltd.
Burlington, ON
- Internship
The Parts Planning Intern will support the parts planning team by monitoring and maintaining MyLiebherr customer accounts and accurately entering stock order data into the ERP system. This…
Added 58 mins ago
U
Warehouse Order Picker (Part Time)
UNFI
Concord, ON
- $20.54 CAD / hour
- Part-time
Pick customer orders in a warehouse environment and complete picking in a timely, efficient, and accurate manner.
Added 58 mins ago
B
Electrical Journeyperson CCQ
BGIS
Montreal, QC
- Full-time
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
Added 58 mins ago
SP
Sales Administration Associate
Spark Power ⚡
Mississauga, ON
- Full-time
…in supporting the sales organization through meticulous data management, analytical insight, and process coordination. This position is responsible for maintaining accurate and reliable…
Added 58 mins ago
WC
Field Sales Support Specialist
White Cap Canada
AB · Edmonton, AB
- Full-time
Provides support to field-based staff to support productivity. Manages all aspects of the order cycle as necessary to ensure customer satisfaction including prospecting, quoting,…
Added 58 mins ago
WC
Field Sales Support Specialist
White Cap Canada
AB · Edmonton, AB
- Full-time
Provides support to field-based staff to support productivity. Manages all aspects of the order cycle as necessary to ensure customer satisfaction including prospecting, quoting,…
Added 58 mins ago
Registered Veterinary Technologist
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Kamloops, BC
The BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a…
Added 58 mins ago
Booking Clerk, Cardiology - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase…
Added 1 hour ago
CL
Maintenance Services Representative
Campus Living Centres
Thunder Bay, ON
- Full-time
The Maintenance Services Representative must ensure that the entire building is in safe and good working order at all times. This includes a combination of preventative maintenance tasks,…
Added 1 hour ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 1 hour ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Manager, Speciality Pharma Nurse
Bayshore
ON
…under the direction of the Senior Operations Manager, Nursing Services BSRx is accountable for the day-to-day BSRx nursing and administrative operations, general oversight, and leadership…
Added 1 hour ago
MS
Sales Manager
Michaels Stores
Stoney Creek, NB
- Full-time
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Added 1 hour ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 1 hour ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
CCDC 5A – Construction Management Contract for Services
Added 1 hour ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 1 hour ago
VS
Administration Office Assistant (Part-Time) - Canterbury Place (2026-11051)
Verve Senior Living
Toronto, ON · North York, ON
- Part-time
…passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve…
Added 1 hour ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Aurora, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…

CIBC

Associate, Premium Edge

Toronto, ON, Canada

The expected annualized base salary range for this role is $56,500 to $77,000. · Full-time

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Job details

Pay: The expected annualized base salary range for this role is $56,500 to $77,000.
Job type: Full-time
Apply by: Dec 2, 2026
Experience: You can demonstrate experience in Sales and Relationship Management with 1-3 years of relevant experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As an Associate with the Premium Edge team, you will provide best-in-class service with high net-worth, self-directed investing clients. You will educate clients in a professional manner explaining relevant trading policies and procedures as required with your strong product and market knowledge; without entering into discussions that would influence a client's decision. You will also handle inbound trade execution requests, maintain critical accuracy and execute trades as per client instruction in accordance with CIRO-ID regulations and CIBC ISI policies and procedures.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

The expected annualized base salary range for this role is $56,500 to $77,000.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How You’ll Succeed

Quality Assurance - Handle customer inquiries through one-call resolution, providing correct information in an efficient manner. Arrange purchase and sell orders in accordance with client's instructions. Ensure all incoming client calls are answered with minimal wait time to ensure the business is meeting its service levels. Strive for zero trading errors, advise supervisors and error desk of any trading errors and adjust client accounts as required.  
Sales - Assist the Premium Edge team in maintaining service levels and the existing book of clients. Provide support to leadership in managing outbound sales programs and new initiatives. Achieve denoted sales and service levels as per scorecard. Bring forward new ideas, be proactive in seeking ways to enhance our client experience and maintain effective contacts and teamwork within the organization.
Call Management, Productivity & Compliance - Protect CIBC's interest by ensuring that all telephone and electronic orders are made by qualified clients by reviewing account history and coding limitations and by ensuring security check is completed on all calls. Review client accounts on the spot for credit violations, limitations and accurately processing all trade and non-trade related requests. Ensure correct follow up procedures are followed such as managing GOW requests, re-orgs, cash withdrawals, FX conversions, SRMs and all maintenance changes.

Who You Are

You’re a certified professional. You have current accreditation and good standing of the Canadian Securities Course (CSC), Conduct and Practices Handbook (CPH) and Derivatives Fundamentals and Options Licensing (DFOL) course (prior to Dec-2025) or CIRO Derivatives Exam (post Dec-2025). Additional accreditations (MBA, CFA) considered an asset.
You can demonstrate experience in Sales and Relationship Management with 1-3 years of relevant experience. Working knowledge of the markets, including current conditions and trends in the Canadian and U.S. stock and bond markets is preferred.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
Multi-lingual abilities are an asset. Fluent English required. Also Mandarin, Cantonese, and/or French fluency desirable.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2026-12-01

Job Location

Toronto-595 Bay St., 6th

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Calls, Communication, Customer Inquiries, Customer Relationship Management (CRM), Customer Service, Finance, Sales, Teamwork

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More about this job

Responsibilities

Provide best-in-class service to high net-worth clients by executing trades and educating them on policies while maintaining strict regulatory compliance. Support the team in managing outbound sales programs and new initiatives to meet service level scorecards.

Requirements

Candidates must hold current accreditations including the Canadian Securities Course (CSC), Conduct and Practices Handbook (CPH), and Derivatives Fundamentals and Options Licensing (DFOL). A minimum of 1-3 years of relevant experience in sales and relationship management is required.

Skills

Client service
Trade execution
Relationship management
Sales
Market knowledge
Compliance
Quality assurance
Communication
Problem solving
Financial analysis
Time management
Technical proficiency
Teamwork
Data accuracy
Regulatory knowledge

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Premium Edge
Banking
High net-worth
Self-directed investing
Trade execution
CIRO-ID
CIBC ISI
Canadian Securities Course
CSC
Conduct and Practices Handbook
CPH
Derivatives Fundamentals and Options Licensing
DFOL
MBA
CFA
Sales
Relationship Management
Stock market
Bond market
Compliance
Quality Assurance
Financial services
Investment

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