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Added 4 mins ago
AC
Admission Advisor
ABM College
Calgary, AB
- Full-time
Provide exceptional customer service while maintaining confidentiality, professionalism, and compliance with institutional policies and applicable requirements.
Added 4 mins ago
M
Customer Service Representative
MigMig
Vancouver, BC
- Part-time
As our Customer Success & Onboarding Specialist, you'll be the first voice our partners hear and the one they come back to. You'll bring new businesses onto MigMig, guide them from signup…
Added 4 mins ago
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Key Holder
WINS (Women In Need Society)
Calgary, AB
- Full-time
Must have a customer service focus with the ability to lead, motivate and supervise the team
Added 4 mins ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
Keep the customer service area clean and orderly
Added 4 mins ago
IR
Laundry Aide
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Laundry Aide performs the assigned duties in accordance with established work schedules, policies and procedures…
Added 4 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 4 mins ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB Financial
Calgary, AB
- Part-time
Proven customer service and/or sales experience.
Added 4 mins ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Lead the day-to-day operation of the complete Fairmont Gold experience, including Fairmont Gold Reception, Lounge and the end-to-end guest journey, ensuring exceptional guest satisfaction…
Added 4 mins ago
KB
Cashier
Kent Building Supplies
Clarenville, NL
- Part-time
Keep the customer service area clean and orderly
Added 4 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Incorporate customer and service feedback to continuously improve software and machine performance
Added 4 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
Added 4 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 mins ago
TD
Arborist Foreperson
The Davey Tree Expert Company
Colborne, ON
- Full-time
As a Foreperson you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 4 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 mins ago
TD
Arborist Climber
The Davey Tree Expert Company
Bracebridge, ON
- Full-time
…horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 4 mins ago
TD
ISA Certified Arborist
The Davey Tree Expert Company
London, ON
- Full-time
…horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 4 mins ago
E
Senior Clinical Leader, Long-Term Care
Extendicare
Sudbury, ON
- $100,000 to $136,000 CAD / year
- Full-time
Customer Service - Accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.
Added 4 mins ago
G
Coordinator, Health, Safety & Environment - Energy & Utilities
GTel
London, ON
- $58,760 to $73,450 CAD / year
- Full-time
Lead HS&E training requirements associated with new hire orientation (e.g., develop assignments, provide role-specific Orientation Training Sign-Off documents to supervisors, and…
Added 4 mins ago
IS
Engineer, Field Service
Irving Shipbuilding
Halifax, NS
- Full-time
Join our Field Service Engineering team as an Engineer, Field Service - Electrical, where you'll play a key role in supporting shipbuilding production through hands-on engineering analysis…
Added 4 mins ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 4 mins ago
TD
Arborist Foreperson
The Davey Tree Expert Company
Chippawa, ON
- Full-time
As a Foreperson you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 4 mins ago
TD
Arborist Foreperson
The Davey Tree Expert Company
Ottawa, ON
- Full-time
As a Foreperson you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 4 mins ago
KB
Hardware/Tools Associate
Kent Building Supplies
Lower Sackville, NS
- Part-time
This position will be focused on sales, customer service and product knowledge within the Paint department, but will also be cross-trained in other departments within the store.

CIBC

Background screening, Analyst

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Background Screening Analyst, you will join People, Culture and Brand’s Background Screening team. You will provides background screening verification for employees and contingent workers that involves researching, analyzing, documenting and advising the results to various lines of business through recommendations and reports. You will collaborate with internal and external partners to coordinate work efforts and ensure background verifications for candidates are completed within the required time frames achieving high levels of client satisfaction.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Relationship management - Build and maintain relationships with diverse groups (HR, Talent Acquisition, and third-party vendors) to ensure a smooth and efficient background screening process while also meeting pre-determined SLAs.
Problem-solving - Measure and monitor risk by identifying potential issues before they occur. Act with due diligence; ensure data integrity and recommend solutions to enhance current pre-employment screening processes. Exercise judgement when dealing with issues in a client-focused manner.
Analysis - Apply an investigative mindset and decision making skills while reviewing background screening files. Analyze the quality, relevance and validity of information gathered to formulate conclusions and assess risk to the Bank. Identify potential issues that may impact the hiring of potential employees and contingent workers to ensure compliance with CIBC’s Global Hiring Policy

Who You Are

You can demonstrate experience. In providing high levels of customer service while adhering to tight timelines. You are able to investigate situations in a subjective manner and make accurate recommendations understanding the impact. It’s an asset if you have experience with fraud investigations.
You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve. You listen and learn from the experiences of others. You build trust through respect and authenticity.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Communication, Group Problem Solving, Human Resources Policies, Office Administration, Operations Support, Prioritization

Apply About employer

More about this job

Responsibilities

Conduct and analyze background screening verifications for employees and contingent workers, documenting findings and advising business partners through recommendations and reports. Coordinate with internal teams and external vendors to meet service timelines, assess risk, maintain data integrity, and support compliance with the Global Hiring Policy.

Requirements

The role calls for experience delivering high-quality customer service under tight timelines, investigating situations objectively, and making accurate recommendations. Fraud investigation experience is an asset; no education requirement is specified.

Skills

Analytical Thinking
Communication
Group Problem Solving
Human Resources Policies
Office Administration
Operations Support
Prioritization
Relationship Management
Background Screening
Investigative Analysis
Risk Assessment
Data Integrity
Due Diligence
Decision-Making
Client Service
Fraud Investigations

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Background Screening
Employment Verification
Contingent Workers
Risk Assessment
Investigative Analysis
Due Diligence
Data Integrity
Fraud Investigations
Global Hiring Policy
Human Resources
Talent Acquisition
Relationship Management
Third-Party Vendors
Service-Level Agreements
Client Satisfaction
Compliance
Recommendations
Reporting
Problem-Solving
Decision-Making
Customer Service
Process Improvement
Prioritization
Hybrid Work

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