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Added 14 mins ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Lead a high-performing team committed to service excellence, collaboration, and continuous improvement.
Added 14 mins ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
Solve client service problems before they escalate, and communicate concerns to the agency team where needed.
Added 14 mins ago
BA
Workplace Experience Coordinator
Brown and Beattie
Markham, ON
- Full-time
…You will help ensure our workplace is welcoming, organized, professional and running…
Added 14 mins ago
Quality Assurance - Quality Assurance Manager
Recruitment Team
Winnipeg, MB
…Pharmacists, skilled Technicians, HR, IT, Procurement, Warehouse and Customer Service…
Added 14 mins ago
Accounting Coordinator (Maternity Leaver Contract)
Hollywood Bowl Group
Oakville, ON
Strong communication and customer service skills.
Added 14 mins ago
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Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
Provide service to clients with existing policies as well as assist in new business generation.
Added 30 mins ago
VL
LSM - Full Time Concierge
Vantage Living Inc.
Salmon Arm, BC
- $22.75 USD / hour
- Full-time
…lifestyle. Lakeside Manor offers 110 beautifully appointed suites, a service package that considers your every need, plus a host of unique lifestyle choices. Whether you’re catching a movie…
Added 30 mins ago
VL
LSM - PT Weekend Concierge
Vantage Living Inc.
Salmon Arm, BC
- $21.5 CAD / hour
- Part-time
…supporting the leadership team in managing day-to-day operations, service planning and labour utilization. Assists with the coordination of various site services during site expansion…
Added 30 mins ago
TW
Wealth Associate or Senior Wealth Associate
Thrive Wealth Management
Regina, SK
- Full-time
Experience in customer service and/or providing administrative support
Added 30 mins ago
TW
Financial Advisor, Investments
Thrive Wealth Management
Saskatoon, SK
- Full-time
Added 30 mins ago
TW
Member Services Representative I - Two Positions
Thrive Wealth Management
Emerald Park, SK · Montmartre, SK · Vibank, SK
- Part-time
We’re looking for two motivated team-players who are member-service ambassadors to come on board as a permanent part-time and temporary part-time Member Service Representative supporting…
Added 30 mins ago
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Financial Advisor - Temporary
Thrive Wealth Management
Whitewood, SK
- Full-time
Added 30 mins ago
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Deposit Support Representative
Thrive Wealth Management
Regina, SK
- Part-time
…In this role, you are responsible for ensuring our Financial Service Representatives have all the resources, tools, and research support they need to champion our members’ financial…
Added 30 mins ago
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Financial Services Representative
Thrive Wealth Management
Lemberg, SK
- Part-time
We’re looking for an agile member-service ambassador to come on board as a part-time Financial Service Representative at our Lemberg Branch. You will be the first point of contact for…
Added 30 mins ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
2 years’ experience working in a fast-paced customer service role
Added 30 mins ago
TW
ON HOLD - Financial Services Advisor II
Thrive Wealth Management
Indian Head, SK
- Full-time
Experience working in a customer care/customer service role
Added 30 mins ago
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Financial Services Representative
Thrive Wealth Management
Regina, SK
- Part-time
We’re looking for an agile member-service ambassador to come on board as our Financial Service Representative in Regina. You will be the first point of contact for members and will provide…
Added 30 mins ago
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Member Advisor
Thrive Wealth Management
Macklin, SK
- Full-time
Don’t have banking experience? Not to worry; we have a great training program! This is an excellent opportunity for the customer service focused professional who has experience in retail,…
Added 30 mins ago
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(CAN) General Merchandise Associate
Walmart
Barrie, ON
- Part-time
Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, supporting purchase…
Added 30 mins ago
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Senior Financial Advisor
Thrive Wealth Management
Saskatoon, SK
- Full-time
Experience working in a customer care/customer service role
Added 30 mins ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
…working in a fast-paced environment and delivering exceptional service to come onboard as a Lending Operations Administrator II in a temporary, up to 18 months,…
Added 30 mins ago
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Branch Manager
Thrive Wealth Management
Saskatoon, SK
- Full-time
Ensuring your branch delivers financial service solutions that comply with both industry and operational policies, compliance requirements and legislation, while working towards strategic…
Added 30 mins ago
TW
Financial Advisor - Various Levels
Thrive Wealth Management
La Ronge, SK
- Full-time
Experience working in a customer service role
Added 30 mins ago
TW
Farm and Business Advisor
Thrive Wealth Management
Tisdale, SK
- Full-time
2 + years of progressive experience in sales, service and portfolio management within a farm and business banking environment.
Added 30 mins ago
TW
Wealth Specialist
Thrive Wealth Management
Regina, SK
- Full-time
Building and growing your book of business through a sustainable client book contact plan, building your professional brand and engaging with centers of influence.

CIBC

Banking Centre Leader (12-month)

Smithville, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll think and act like an owner by helping clients and team members succeed, finding ways to fuel the right kind of revenue growth and taking accountability for results. You’ll make a difference by supporting new and existing clients as they secure their futures, own homes, and set up businesses. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Go above and beyond to advocate CIBC within the community to develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.
Results oriented leadership - Create a culture of teamwork so clients are served by those best able to meet their financial needs. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work as one team with all partners to maximize market opportunities, and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
People leadership - Lead and coach a high performing team of Leaders, Advisors, and Representatives to deepen client relationships and deliver the right kind of growth. Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2028-04-26

Job Location

Smithville

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented

Apply About employer

More about this job

Responsibilities

Lead a team of financial services professionals to deliver exceptional client experiences and drive business performance. Manage team development, coach staff, and ensure the banking centre meets its operational and revenue goals.

Requirements

Requires a current Mutual Funds License and experience in coaching and team leadership. Candidates must be goal-oriented and capable of working flexible hours including evenings and weekends.

Skills

Banking operations
Business development
Client service
Community connections
Customer experience
Financial advising
Financial products
People management
Performance monitoring
Results-oriented
Coaching
Risk management
Leadership
Relationship management

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Banking Centre Leader
Financial Services
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
People Leadership
Client Experience
Risk Management
Revenue Growth
Coaching
Performance Management
Relationship Management
Banking Operations
Business Development
Customer Service

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