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Added 48 mins ago
Implementation Manager- Investment Software Implementation / Charles River Development - Officer
Charles River Development
Toronto, ON
Full-time
Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of client-specific…
Added 49 mins ago
Banking Centre Leader I
CIBC
ON · Durham
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 49 mins ago
Banking Centre Leader I
CIBC
Flesherton, ON
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 49 mins ago
Banking Centre Leader I
CIBC
Manitouwadge, ON
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 49 mins ago
Banking Centre Leader II
CIBC
Temiskaming Shores, ON · New Liskeard
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 49 mins ago
Community General Manager II
CIBC
Port Alberni, BC
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to…
Added 1 hour ago
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Full-time
…negotiating with insurance carriers, and maintaining long-term client relationships. The role also involves cross-selling additional services and ensuring client…
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Information Officer (Day/Evening)
University of Ottawa
Ottawa, ON · Stanton Residence
Full-time
Student Affairs, Client Relations, Client Services and Project Management
Added 1 hour ago
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University of Ottawa
Ottawa, ON · Tabaret Hall
Full-time
…ensuring smooth and efficient operations and an exceptional client experience. Coordinates elements of physical and material resources, including arrangements with third-party providers and…
Added 1 hour ago
Chief Administrative Officer
University of Ottawa
Ottawa, ON · Tabaret Hall
Full-time
Reporting to the Chief Information Officer, the incumbent is responsible for administrative, financial management, and leading multifunctional support divisions such as: administration,…
Added 1 hour ago
Deputy Director
Government of Alberta
Peace River, AB
Ministry: Public Safety and Emergency Services (PSES)
Added 1 hour ago
Wealth Operations Officer II
TD
Toronto, ON
Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 1 hour ago
Business Application Analyst III
TD
Toronto, ON
Full-time
Continuously enhance knowledge of business domains and their products/services
Added 1 hour ago
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Toronto, ON
Full-time
…application/technology change management within North American financial services…
Added 1 hour ago
Community General Manager, Imperial Service
CIBC
Sherbrooke, QC
Full-time
…Community, to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice…
Added 1 hour ago
Manager, Client Advice I
CIBC
Listowel, ON
Full-time
…the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our…
Added 1 hour ago
Manager, Client Advice I
CIBC
Kingston, ON
Full-time
…the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our…
Added 1 hour ago
Banking Centre Leader II
CIBC
Brockville, ON
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 1 hour ago
Banking Centre Leader I
CIBC
Melfort, SK
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 1 hour ago
Banking Centre Leader II
CIBC
Mitchell, ON
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 2 hours ago
Environmental Services Manager , Senior Living
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Full-time
Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services.
Added 2 hours ago
Development Officer, Gifts & Estate Planning
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Our client, The BC Cancer Foundation, is at the forefront of a transformative era in cancer research and care. As the fundraising partner of BC Cancer, they are driving bold initiatives…
Added 2 hours ago
Food Bank Coordinator
The Salvation Army Canada and Bermuda Territory
Whitby, ON
Part-time
…transition will be done in collaboration with the Community Services Program Coordinator, the Corps Officers and…
Added 2 hours ago
Banking Centre Leader III
CIBC
Vancouver, BC
Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 2 hours ago
Community General Manager, Imperial Service
CIBC
Charlottetown, PE
Full-time
…Community, to deliver on CIBC’s Purpose of helping to make our client’s ambition a reality. You will excel in understanding what is important for our clients and ensure we provide advice…

CIBC

Banking Centre Leader II

Cambridge, ON, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll think and act like an owner by helping clients and team members succeed, finding ways to fuel the right kind of revenue growth and taking accountability for results. You’ll make a difference by supporting new and existing clients as they secure their futures, own homes, and set up businesses. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client experience - Lead by example and show your team how to deepen client relationships, and meet client financial needs while providing a high standard of service. Go above and beyond to advocate CIBC within the community to develop new and existing client relationships. Encourage employees to quickly resolve client complaints, and to escalate when necessary.
Results oriented leadership - Create a culture of teamwork so clients are served by those best able to meet their financial needs. Monitor the Banking Centre’s business performance and put action plans into place to close any gaps. Work as one team with all partners to maximize market opportunities, and increase the Banking Centre’s overall performance. Manage and minimize risk to safeguard our bank, clients and shareholders.
People leadership - Lead and coach a high performing team of Leaders, Advisors, and Representatives to deepen client relationships and deliver the right kind of growth. Provide meaningful development opportunities for employees and advocate for CIBC within the community to recruit employees who share and demonstrate our values.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP).
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Cambridge-King and Argyle

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Financial Products, People Management, Performance Monitoring, Results-Oriented

Apply About employer

More about this job

Responsibilities

Lead a team of financial services professionals to deliver exceptional client experiences and drive business growth. Manage banking centre performance, coach team members, and foster strong community relationships to meet financial goals.

Requirements

Requires a valid Mutual Funds License (Canadian Securities Course or Investment Funds In Canada) and experience in coaching and team leadership. Candidates must be goal-oriented, accountable, and able to work flexible hours including evenings and weekends.

Skills

Banking operations
Business development
Client service
Community connections
Customer experience
Financial advising
Financial products
People management
Performance monitoring
Results-oriented
Coaching
Risk management
Team leadership
Relationship management
Recruitment

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking Centre Leader
Financial Services
Mutual Funds License
Canadian Securities Course
Investment Funds In Canada
Branch Compliance Officer’s Course
Conducts & Practices Handbook
Wealth Management Essentials
Certified Financial Planner
Risk Management
Performance Management
Business Growth
Team Coaching
Recruitment
Financial Planning
Banking Operations
Accountability
Leadership

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