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TD
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- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added just now
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Personal Banking Associate- Mandarin and/or Cantonese Language Skills are Considered an Asset
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Relationship Manager Commercial Financial Services- EN
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Territory Sales Manager - GTA & Southwest Ontario
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Senior Relationship Manager, Commercial Financial Services- EN
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Added 14 mins ago
C
Branch Assistant
CIBC
Thornhill, ON
- Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 14 mins ago
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Branch Assistant (12 month contract)
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Toronto, ON
- Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 14 mins ago
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Branch Administrator-Technology
CIBC
Vancouver, BC
- Full-time
…Administrator-Technology, you will provide ongoing support to the Branch Manager and their team through managing the technology and hardware of the Wood Gundy branch and provide excellent…
Added 14 mins ago
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CIBC

Branch Administrator-Technology

Vancouver, BC, Canada

The expected annualized base salary range for this role is $56,500-70,700. · Full-time

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Job details

Pay: The expected annualized base salary range for this role is $56,500-70,700.
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high-net-worth clientele. As a Branch Administrator-Technology, you will provide ongoing support to the Branch Manager and their team through managing the technology and hardware of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through managing the technological dynamic of the branch.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

The expected annualized base salary range for this role is $56,500-70,700.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you'll succeed

Client engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
Relationship building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
Innovation - Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.
Administrative support - Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch technology.

Who you are

You have a degree/diploma in technology or IT.
Digitally Savvy - You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity, especially around technology.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

BC-Vancouver, 1055 Dunsmuir St., 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking Operations, Coaching, Customer Experience (CX), Office Administration, People Management, Performance Management (PM), Prioritization

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More about this job

Responsibilities

The Branch Administrator-Technology manages the branch's hardware and technology infrastructure while providing administrative support to the Branch Manager. They also ensure operational efficiency and deliver exceptional customer service to high-net-worth clients.

Requirements

Candidates must possess a degree or diploma in technology or IT and demonstrate strong critical thinking and problem-solving skills. The role requires a digitally savvy individual who is comfortable adapting to new tools and maintaining compliance standards.

Skills

Banking Operations
Coaching
Customer Experience
Office Administration
People Management
Performance Management
Prioritization
Hardware Management
Technical Support
Compliance
Critical Thinking
Relationship Building
Problem Solving
Client Engagement

Benefits

Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Technology
Hardware
Banking
Brokerage
IT
Compliance
Client Relations
Administrative Support
Problem Solving
Critical Thinking
Digital Literacy
Operations
Wood Gundy
Financial Services
Infrastructure

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