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Added 1 min ago
T
Personal Banking Associate- Mandarin and/or Cantonese Language Skills are Considered an Asset
TD
Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 min ago
T
Personal Banking Associate- Mandarin and/or Cantonese Language Skills are Considered an Asset
TD
Calgary, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 min ago
OL
Health Care Aide - Part Time 0.5 Evening
Optima Living
Calgary, AB
- Part-time
Supports the development of resident personal care or service plans.
Added 1 min ago
Management and Sales Trainee
Sherwin-Williams
Regina, SK
We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations
Added 1 min ago
Management and Sales Trainee
Sherwin-Williams
Winnipeg, MB
We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations
Added 1 min ago
MU
Assistant Professor (Clinical), Department of Medicine, Division of Respiratory Medicine, Pulmonary Oncology (C1-261015)
McGill University
Glen · MUHC-GLEN
- Full-time
…clinical work, teaching (clinical and didactic), research and…
Added 1 min ago
GS
Manager, Development – Toronto
Good Shepherd Centres
Toronto, ON
- $40.55 to $46.49 CAD / hour
- Part-time
Build and maintain relationships with current and prospective donors, foundations, corporate partners, faith communities, service clubs, volunteers, and other community stakeholders.
Added 1 min ago
AI
AWS Big Data Platform Engineer (Netezza to AWS Migration)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Implement platform security controls including RBAC, IAM, service accounts, privileged access, secrets/credentials, certificate management, logging, and vulnerability remediation.
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M
LOA Support Representative | 2 Openings
McKesson
Mississauga, ON
- Full-time
If you have excellent customer service and HR skills and a desire to ensure employee HR needs are cared for at the highest standards – we need you! Enhance your HR and coaching skills with…
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FV
Ophthalmic and Surgical Counsellor
Fraser Valley Cataract and Laser
Surrey, BC
- Full-time
Added 1 min ago
SC
Receptionist/Treasury Teller Permanent Full-Time
Sydney Credit Union
Sydney Indian Reserve No. 28A, NS · Sydney, Nova Scotia
- Full-time
…this role is responsible for delivering exceptional front-line service, managing treasury operations, and supporting branch administration with a strong focus on member satisfaction and…
Added 1 min ago
D
Manager
Desjardins
Montreal, QC
- Full-time
…sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative…
Added 1 min ago
FN
Finance Coordinator
Feed Nova Scotia
Dartmouth, NS
- Full-time
We are looking for a Finance Coordinator to join our Administration and Finance team. Reporting to the Director of Administration and Finance the Finance Coordinator works closely with the…
Added 1 min ago
KG
Talent Success Specialist
Kensington Grey
Toronto, ON
- Full-time
Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
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QW
Senior Platform Engineer (UiPath)
Quantum World Technologies Inc.
Canada
- Contract
Perform UiPath installation, upgrades, migrations, patching, and platform administration.
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QW
RPA Platform Engineer – UiPath | AWS | Windows/Linux
Quantum World Technologies Inc.
Toronto, ON
- Contract
Strong Windows Server and Linux administration experience.
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AI
RPA Platform Engineer with infrastructure exp
Apptoza Inc.
Toronto, ON
- Contract
Implement platform security controls including RBAC, IAM, service accounts, privileged access, secrets/credentials, certificate management, logging, and vulnerability remediation.
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R
Relationship Manager Commercial Financial Services- EN
RBC
Blainville, QC
- Full-time
…prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your…
Added 1 min ago
R
Relationship Manager Commercial Financial Services- EN
RBC
Montreal, QC
- Full-time
…prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your…
Added 1 min ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Banff, AB
- Full-time
…organizational development, employee relations, staff housing administration, occupational health and safety, and HR strategy across the…
Added 1 min ago
SR
Executive Assistant
Specialized Recruiting Group -London, Ontario
London, ON
- Full-time
Provide executive administrative support to the CEO, including scheduling, correspondence, financial administration, project coordination, and communication with internal and external…
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MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…resulting contracts. The role will support Member customer service, supplier relations, and issue resolution when…
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DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
…through strong teamwork, collaboration, and exceptional client…
Added 1 min ago
QM
Order Management & Customer Operations Coordinator
Quantum Management Services Ltd.
Bolton, ON
- $65,000 to $75,000 CAD / year
- Full-time
- Support the external sales team with order administration, product information, quotations and customer follow-up.
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R
Senior Relationship Manager, Commercial Financial Services- EN
RBC
Montreal, QC
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…

CIBC

Branch Assistant

Thornhill, ON, Canada

The expected annualized base salary range for this role is $49,000 to $54,000. · Full-time

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Job details

Pay: The expected annualized base salary range for this role is $49,000 to $54,000.
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

The expected annualized base salary range for this role is $49,000 to $54,000.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you'll succeed

Client engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
Relationship building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
Innovation - Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.
Administrative support - Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch management.

Who you are

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You have a degree/diploma in business; CSC is an asset.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Thornhill-123 Commerce Valley

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Customer Experience (CX), Customer Service, Office Administration, Prioritization, Reception Duties

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More about this job

Responsibilities

The Branch Assistant provides administrative and operational support to the branch manager and team while managing the reception area. They are responsible for delivering excellent customer service and ensuring compliance standards are maintained in client files.

Requirements

Candidates should possess a degree or diploma in business, with a Canadian Securities Course (CSC) certification considered an asset. Strong critical thinking, attention to detail, and a commitment to client-focused service are essential for this role.

Skills

Branch banking
Customer experience
Customer service
Office administration
Prioritization
Reception duties
Critical thinking
Relationship building
Problem solving
Compliance
Administrative support

Benefits

Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Branch Assistant
Banking
Brokerage
Customer Service
Administrative Support
Reception
Compliance
Relationship Management
High Net Worth
Operations
Business Degree
CSC
Financial Services
Client Engagement
Problem Solving
Professional Development
On-site

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