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Added 13 mins ago
Financial Consultant, 6-month Term
Assiniboine Credit Union
Winnipeg, MB
Full-time
Reporting to the Branch Manager, the Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 43 mins ago
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Full-time
Strong knowledge of SharePoint Online, Microsoft Teams, OneDrive, Power Automate, Power Apps, Microsoft 365 administration, and Entra ID.
Added 43 mins ago
Customer Experience Associate
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Part-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 43 mins ago
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…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
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Personal Banking Associate- Future Opportunities from Asper Career Fair 2026
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…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 43 mins ago
ersonal Banking Associate - 800 Boulevard René-Lévesque Ouest (Full-time, 37.5/week)
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Added 43 mins ago
Personal Banking Associate
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Winnipeg, MB
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Personal Banking Associate - St Eustache (Full-time, 37.5h/week)
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Associate, Credit Underwriting and Portfolio Management - Middle Market Canada
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Added 59 mins ago
Director, Long-term Care
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Halifax, NS
…Term Care (LTC), you will play a key leadership role in the Branch leadership team whose mandate is to lead, prioritize and drive Continuing Care initiatives that lead to better…
Added 1 hour ago
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Added 1 hour ago
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…Nurses may be entitled to a travel stipend as defined by the branch standard compensation…
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As the Home Care Client Service Coordinator for our Hamilton Home Care Solutions Branch, you won't just schedule people - you will be the vital link between patients, families, and…
Added 1 hour ago
Visiting Registered Practical Nurse
Bayshore
Hamilton, ON
…Nurses may be entitled to a travel stipend as defined by the branch standard compensation…
Added 1 hour ago
Branch Assistant
CIBC
Vancouver, BC
Full-time
Branch Banking, Customer Experience (CX), Customer Service, Office Administration, Prioritization, Reception Duties
Added 1 hour ago
Sr. Branch Administrator CIBC Wood Gundy
CIBC
Oakville, ON
Full-time
Operations/Administration – Oversee and manage day to day branch operations and administration including maintenance of office equipment and supplies, and coordination of office functions…
Added 1 hour ago
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Regina, SK
Under the direction of the Waste Minimization Specialist, prepares reports for and responds to inquiries for the administration, committees and council and to inquiries from the public,…

CIBC

Branch Assistant

Vancouver, BC, Canada

Pay: The expected annualized base salary range for this role is $49,000 to $54,000.
Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service to clients. You will also ensure the efficiency of the operations of the branch through a wide range of administrative activities.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

The expected annualized base salary range for this role is $49,000 to $54,000.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you'll succeed

Client engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
Relationship building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
Innovation - Make an impact by assisting in problem solving and finding solution and often going above and beyond in assisting to find a resolution.
Administrative support - Maintaining compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with branch management.

Who you are

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You have a degree/diploma in business; CSC is an asset.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-1285 W.Pender,Ste400

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Customer Experience (CX), Customer Service, Office Administration, Prioritization, Reception Duties

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More about this job

Responsibilities

The Branch Assistant will manage the reception area and provide administrative support to the branch manager and team to ensure operational efficiency. They are responsible for delivering excellent customer service and maintaining compliance standards in client dealings and files.

Requirements

Candidates must have a degree or diploma in business, with a Canadian Securities Course (CSC) certification considered an asset. Strong critical thinking, attention to detail, and a commitment to client-focused service are essential for this role.

Skills

Branch banking
Customer experience
Customer service
Office administration
Prioritization
Reception duties
Critical thinking
Problem solving
Relationship building
Compliance standards
Administrative support
Communication

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Branch Assistant
CIBC
Wood Gundy
Brokerage
High net worth
Administrative support
Client engagement
Relationship building
Compliance
Business degree
CSC
Customer service
Operations
Reception
Financial services

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