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Added 4 mins ago
BC
Program Handover Manager
Bechtel Corporation
Toronto, ON
- Full-time
…Project Delivery team (comprising the customer; MX, the Technical Advisor, and Bechtel as the Delivery…
Added 4 mins ago
ZB
Systems Sr Designer
Zimmer Biomet
Montreal, QC
- Full-time
Drive organizational change through stakeholder engagement, training, communication, and change management activities.
Added 4 mins ago
GT
Conseiller·ère en communications
Groupe Touchette
Montreal, QC
- Full-time
The Communications Advisor partners with teams across the organization to advise on, develop, structure and deliver clear, consistent communications aligned with our priorities. You will…
Added 20 mins ago
OA
Parts Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Be part of a culture that celebrates you through employee recognition programs and engagement events
Added 20 mins ago
M
Co-op, Assurance and Accounting (January - April 2027)
MNP
ON · Pembrooke, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 20 mins ago
M
Accountant, Assurance and Accounting
MNP
ON · Pembrooke, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 20 mins ago
UO
Associate Director, Facilities Planning
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
- $10,459.67 to $15,675.58 CAD / month
- Full-time
Added 20 mins ago
DF
Independent Financial Services Advisor
Desjardins Financial Security Independent Network Markham
Markham, ON
- Full-time
Employment Type: Full-Time | Self-Employed, Independent Advisor | 100% Commission-Based
Added 20 mins ago
KC
Human Resources Business Partner
Kenaidan Contracting Ltd.
Toronto, ON
- Full-time
…development, performance management, compliance, culture, and employee engagement. As a trusted advisor to project leadership and a key liaison between the joint venture partner…
Added 20 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 49 mins ago
A
Senior Structural Engineer
AECOM
Halifax, NS
- $120,000 to $160,000 CAD / year
- Full-time
Serve as a senior technical resource and technical advisor to the team.
Added 49 mins ago
KS
Procurement Manager - Sourcing & Contracting
Kelly Services (Canada), Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Contract
…selection, commercial negotiations, contract execution, and engagement…
Added 49 mins ago
B
Head of HR, Agricultural Solutions Canada
BASF
Calgary, AB
- Full-time
…Human Resources Leadership Team, you will serve as a trusted advisor to senior leaders and act as a key link between global strategy and local execution. In this role, you will ensure…
Added 49 mins ago
TU
Associate Director, Facilities Planning
The University of British Columbia
Kelowna, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
Added 1 hour ago
M
Co-op, Assurance and Accounting (January - April 2027)
MNP
ON · Ontario, Canada
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 1 hour ago
A
Senior Change Management Advisor
Alithya
QC · QC, Canada
- Full-time
Added 1 hour ago
SM
Business Development Manager
Solutions Metrix
Montreal, QC
- Full-time
This is not a high-volume sales development role. Success means creating access, intelligence, engagement, and qualified pipeline in the accounts we most want to serve. You will work…
Added 1 hour ago
RT
Conseiller(ère) principal(e) – Stratégie et investissements numériques, Atlantique/ Principal Advisor – Digital Strategy & Investment, Atlantic
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Montreal, QC
- Full-time
Un engagement envers la sécurité pour vous-même et votre équipe.
Added 1 hour ago
O
Director, Strategic Business Development & Enterprise Sales
Objectway
Toronto, ON
- Full-time
Build credibility as a trusted advisor capable of connecting complex business challenges with practical, long-term solutions.
Added 1 hour ago
O
Principal Client Success Manager
OpenText
Waterloo, ON
- Full-time
…long-term partnership. In this role, you will serve as a trusted advisor to key stakeholders, helping clients align their business objectives with the capabilities of OpenText solutions…
Added 1 hour ago
Supervising Associate, Resource Management
EY
Toronto, ON
…and experience of professional staff and aligning them with engagement requirements. The Supervising Associate leads workforce planning, analyzes utilization and deployment data, supports…
Added 2 hours ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
…and successfully transitioning new advisors, strengthening advisor retention and engagement, and supporting the adoption of strategic initiatives across the business. The role will also act…
Added 2 hours ago
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Senior Strategist, Enterprise
BrainStation
Toronto, ON
- Full-time
Act as a trusted advisor to your clients, leading them through opportunity discovery and managing the day-to-day relationship across the life of an engagement
Added 2 hours ago
C
Associate Financial Advisor (contract)
CIBC
Oshawa, ON
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 2 hours ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
Serve as the senior day-to-day advisor to your clients, leading them through opportunity discovery, managing expectations and stakeholders, and ensuring each engagement delivers measurable…

CIBC

Business Advisor - Bilingual

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an exceptional virtual client experience to support CIBC’s vision of being a leader in client relationships and increase client loyalty. You’ll help business clients meet their immediate and long term goals by understanding their business and financial needs and/or identifying opportunities to further deepen our relationship with them. You’ll support clients’ day-to-day business needs by ensuring cash management and simple credit needs are met and redirect or make a formal introduction to the appropriate internal partners (Imperial Service, Personal Banking) for transactional or maintenance requests where appropriate.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis. Details on your work arrangement will be discussed at the time of your interview.

All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM ET and Saturday from 10:00 AM to 7:00 PM ET. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally.

What you’ll be doing

Client Engagement - Engage with business clients and/or internal partners via phone and video conferencing who call into the Business Client Advice Center (BCAC) to understand and address their business needs or to fulfill a service request. Provide guidance, support and advice to business clients through discovery conversations in order to meet their short and long term needs and triage high value clients to the appropriate relationship team. Assess and recommend products based on suitability (cash management, lending and deposits including GICs) while identifying opportunities to cross-sell. Support the overall growth of Business Banking in both deposit and credit products.
Operational Effectiveness – Prepare concise analysis and recommendations in support of credit submissions, ensuring all information is accurate and in compliance with our lending due diligence policies. Accurately capture clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal dealings and dealings with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
Collaboration - Introduce high-value clients to Relationship Managers, Business Banking where appropriate, to support their business as it grows and becomes increasingly more complex to meet the corresponding cash management and lending needs. Introduce clients to Imperial Service partners, where appropriate, to further deepen client relationships and support more complex personal needs and planning. Build strong partnerships by working closely with key partners in Credit Risk Management and Retail Lending Services to resolve any challenges including credit and risk issues.
Digital Advocacy - Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank with ATM, Mobile, and SmartBanking for Business.

Who you are

You can demonstrate experience in a professional, fast-paced sales and service environment preferably in a financial services industry or Client Contact Centre.
You can demonstrate well developed knowledge of business banking products and services, credit analysis and credit risk management principles.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Quebec VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

Apply About employer

More about this job

Responsibilities

Provide exceptional virtual client experiences by understanding business needs and recommending suitable financial products like cash management and lending. Collaborate with internal partners to deepen client relationships and promote digital banking solutions.

Requirements

Requires experience in a professional sales and service environment, preferably within financial services or a contact center. Candidates must be fluent in French and English and possess strong knowledge of business banking products and credit risk management.

Skills

Client Needs Assessments
Client Service
Commercial Acumen
Customer Experience
Financial Products
Teamwork
Credit Analysis
Credit Risk Management
Sales
Relationship Management
Digital Banking
Cash Management
Bilingualism

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Advisor
Business Banking
Client Advice Centre
Credit Analysis
Risk Management
Cash Management
Lending
Deposits
GICs
Anti-money laundering
Digital Banking
Mobile Banking
SmartBanking
Relationship Management
Agent@Home
Virtual Client Experience
Financial Services
Sales
Customer Service
Bilingual

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