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Added 1 min ago
Casual Security Guard
Securitas Canada
Winnipeg, MB
Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000…
Added 1 min ago
Senior Analyst, Fraud Strategy
Momentum Financial Services Group
Toronto, ON
…works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart - Canada’s largest non-bank branch network and a leader in financial solutions for…
Added 1 min ago
PT Sales Lead - Call It Spring Coquitlam
The Aldo Group Inc / Le Groupe Aldo Inc.
Port Coquitlam, BC
…hit sales targets, coaching associates, and making sure every customer has a great experience. When management isn’t on the floor, you take the lead and keep everything running…
Added 1 min ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
Minimum of two (2) years’ experience in human resources, including HRIS and payroll system experience.
Added 1 min ago
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Account Manager
Fiserv
Mississauga, ON
- Full-time
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and…
Added 1 min ago
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Assistant Director of Care (ADOC) - Full Time (FT) - Michener Hill
Extendicare
Red Deer, AB · LTC - Michener Hill NH (Michener Blvd.)
- Full-time
Reporting to the Director of Care, the Assistant Director of care (ADOC) is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and…
Added 1 min ago
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Senior Product Manager, Ad Audiences
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 1 min ago
S
Facilities Technician II
Sysco
Ottawa, ON · Sysco Ottawa
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 1 min ago
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Store Manager
Pandora
ON · Cookstown, ON
- Full-time
You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
Added 1 min ago
Designer, Motor Control
Dana Incorporated
Boucherville, QC
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both…
Added 1 min ago
S
Manager, IT Infrastructure
SGI
Regina, SK
- $109,052 to $145,411 CAD / year
- Full-time
This is an exciting opportunity for a collaborative leader who combines technical expertise with people leadership, and a passion for continuous improvement. You'll work closely with…
Added 1 min ago
H
Enterprise Account Executive - Toronto
HiBob
Toronto, ON
- Full-time
Working cross-functionally with Sales Engineering, Business Development, and Customer Success, you will own the end-to-end sales cycle - from strategic outbound prospecting to complex deal…
Added 1 min ago
ER
Planning Scheduling Manager
Entourage Ressources Humaines - Entourage Human Resources
QC · South Shore, QC
- Full-time
…priorities, materials, labour and capacity are aligned to meet customer…
Added 15 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Lasalle, ON
- $25 to $40 CAD / hour
- Full-time
Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
Added 15 mins ago
LH
Temporary Part Time Floor Leader - Conestoga Mall
Lush Handmade Cosmetics
Waterloo, ON
- Part-time
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the…
Added 15 mins ago
MC
Director, Advisor Experience
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The role: The Director, Advisor Experience leads Wealth field activation and sustained adoption by translating business priorities and enterprise programs into clear advisor and leader…
Added 15 mins ago
MC
Director, Distribution & Activation
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Factor us into your next career opportunity. We want you to grow with us and have an experience that’s different. This is a place where you can expect the unexpected.
Added 15 mins ago
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Journeyperson Welder (Acheson Shop)
North American Construction Group Inc.
Acheson, AB
- Temporary
1-2 years experience working on heavy equipment (CAT/Hitachi/Komatsu)
Added 15 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 31 mins ago
Coffee - Operator Coffee Bar
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Selkirk, MB
…to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you…
Added 31 mins ago
Department Sales Manager, Footwear
Sporting Life Group
Burlington, ON
As a leader on our shop floor, you’ll combine your love for footwear and operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding…
Added 31 mins ago
Front Line Leader - Fiberline
Global Cellulose Fibers
Grande Prairie, AB
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Added 31 mins ago
Senior CNC Machinist/Machine Shop Programmer - 5-Axis
Westerkirk
Calgary, AB
We are seeking a highly skilled Senior CNC Machinist/Machine Shop Programmer with advanced experience in 5-axis machining and Mastercam Programming to join our aerospace manufacturing team.…
Added 31 mins ago
E-Commerce Business Analyst
Mariner
NB
Progressive corporate experience functioning as an IT Business Analyst/Functional Analyst
Added 31 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
You have previous team management experience in a retail environment;

CIBC

Business Advisor - Bilingual

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an exceptional virtual client experience to support CIBC’s vision of being a leader in client relationships and increase client loyalty. You’ll help business clients meet their immediate and long term goals by understanding their business and financial needs and/or identifying opportunities to further deepen our relationship with them. You’ll support clients’ day-to-day business needs by ensuring cash management and simple credit needs are met and redirect or make a formal introduction to the appropriate internal partners (Imperial Service, Personal Banking) for transactional or maintenance requests where appropriate.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis. Details on your work arrangement will be discussed at the time of your interview.

All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM ET and Saturday from 10:00 AM to 7:00 PM ET. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally.

What you’ll be doing

Client Engagement - Engage with business clients and/or internal partners via phone and video conferencing who call into the Business Client Advice Center (BCAC) to understand and address their business needs or to fulfill a service request. Provide guidance, support and advice to business clients through discovery conversations in order to meet their short and long term needs and triage high value clients to the appropriate relationship team. Assess and recommend products based on suitability (cash management, lending and deposits including GICs) while identifying opportunities to cross-sell. Support the overall growth of Business Banking in both deposit and credit products.
Operational Effectiveness – Prepare concise analysis and recommendations in support of credit submissions, ensuring all information is accurate and in compliance with our lending due diligence policies. Accurately capture clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal dealings and dealings with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
Collaboration - Introduce high-value clients to Relationship Managers, Business Banking where appropriate, to support their business as it grows and becomes increasingly more complex to meet the corresponding cash management and lending needs. Introduce clients to Imperial Service partners, where appropriate, to further deepen client relationships and support more complex personal needs and planning. Build strong partnerships by working closely with key partners in Credit Risk Management and Retail Lending Services to resolve any challenges including credit and risk issues.
Digital Advocacy - Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank with ATM, Mobile, and SmartBanking for Business.

Who you are

You can demonstrate experience in a professional, fast-paced sales and service environment preferably in a financial services industry or Client Contact Centre.
You can demonstrate well developed knowledge of business banking products and services, credit analysis and credit risk management principles.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Quebec VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

Apply About employer

More about this job

Responsibilities

Provide exceptional virtual client experiences by understanding business needs and recommending suitable financial products like cash management and lending. Collaborate with internal partners to deepen client relationships and promote digital banking solutions.

Requirements

Requires experience in a professional sales and service environment, preferably within financial services or a contact center. Candidates must be fluent in French and English and possess strong knowledge of business banking products and credit risk management.

Skills

Client Needs Assessments
Client Service
Commercial Acumen
Customer Experience
Financial Products
Teamwork
Credit Analysis
Credit Risk Management
Sales
Relationship Management
Digital Banking
Cash Management
Bilingualism

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Advisor
Business Banking
Client Advice Centre
Credit Analysis
Risk Management
Cash Management
Lending
Deposits
GICs
Anti-money laundering
Digital Banking
Mobile Banking
SmartBanking
Relationship Management
Agent@Home
Virtual Client Experience
Financial Services
Sales
Customer Service
Bilingual

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