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Added 12 mins ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
…governance posture. In this critical role, you will act as a trusted advisor to senior leadership, independently challenging first-line business operations while integrating risk…
Added 12 mins ago
OF
Advisor Transition Coordinator
Optimize Financial Group
Toronto, ON
- Full-time
We are hiring an Advisor Transition Coordinator to join our Advisor Transition Team at our Toronto Head Office. In this role, you own the onboarding journey for experienced financial…
Added 12 mins ago
ZA
Financial Service Advisor - Newmarket Nissan Infiniti (26288)
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- Full-time
Finance & Insurance Manager career and employment opportunity awaits you.
Added 12 mins ago
Wealth Protection Advisor, Service (Hybrid)
First West
Penticton, BC
We are currently seeking a Wealth Protection Advisor (Service) to join our team. This is a hybrid role with an opportunity to work from one of our branches located in Kelowna, Penticton,…
Added 12 mins ago
Tangerine Growth Advisor - Tangerine
Scotiabank
Toronto, ON
Establish and maintain personal finance expertise by participating in ongoing professional development.
Added 12 mins ago
GS
AI Enablement Specialist/Senior
Guidewire Software
Toronto, ON
- Full-time
…and hands-on engagement, you will act as a trusted internal advisor to elevate company-wide AI…
Added 27 mins ago
AU
Executive Assistant to Provost
Adler University
Vancouver, BC
- Full-time
Serve as a trusted advisor and representative of the Provost’s Office, exercising independent judgment and discretion.
Added 27 mins ago
KF
Branch Ambassador - Lansdowne
Kawartha Financial Services
Peterborough, ON
- Part-time
Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being
Added 42 mins ago
IP
Senior Wealth Advisor
IG Private Wealth Management - Larouche Private Wealth Management
Timmins, ON
- Full-time
Larouche Private Wealth Management is seeking a Senior Wealth Advisor to join our growing team. We serve families, business owners and professionals across Northern Ontario, providing…
Added 42 mins ago
Specialist, Business Development
Miller Thomson
Toronto, ON
In this role you will drive business development for our Disputes Law Group, acting as a trusted advisor to partners and lawyers, shaping how the group's wins are told in the market, and…
Added 42 mins ago
Payroll & Benefits Coordinator
Calgary Drop-In Centre (the DI)
Calgary, AB
Serve as a trusted payroll and benefits advisor, delivering responsive support to employees and leaders, driving timely issue resolution, and expertly navigating complex payroll, benefits,…
Added 42 mins ago
R
Administrative Assistant
RBC
Calgary, AB
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 57 mins ago
C
Sr Financial Advisor
CIBC
BC
- Full-time
…providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service approach, taking responsibility for a…
Added 57 mins ago
Financial Advisor - Eglinton & Laird Branch
Scotiabank
Toronto, ON
Added 1 hour ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
As a trusted advisor, the IT Auditor is responsible for analyzing and assessing ATS’ IT landscape to ensure data, processes, and systems run accurately and efficiently while remaining…
Added 1 hour ago
AC
Allstate Sales Agent Trainee
Allstate Canada
Toronto, ON
- Full-time
…the more you can make. You’ll learn how to become a trusted advisor to your clients and make a real impact on their lives, all while building a rewarding career in…
Added 1 hour ago
VF
Member Advisor (Cherry Lane Branch)
Valley First
Penticton, BC
- $46,900 to $50,200 USD / year
- Full-time
We are currently seeking a Member Advisor to join our team at our Cherry Lane Branch in Penticton.
Added 1 hour ago
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VP, Accounting & Controllership (Husky)
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- Full-time
Modernizing the global finance operating model through standardization, simplification, automation, and continuous improvement.
Added 1 hour ago
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Counsel (Finance & AI Innovation)
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Montreal, QC
- Full-time
…support functions, from KYC, Back Offices, Risk, IT, Legal or Finance supporting our growing operations in the Americas and complementing our European and Asian operations platforms in a…
Added 1 hour ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
In this role you will drive business development for our Disputes Law Group, acting as a trusted advisor to partners and lawyers, shaping how the group's wins are told in the market, and…
Added 1 hour ago
RJ
Client Service Coordinator/Administrative Assistant
Raymond James Ltd.
Waterloo, ON
- Full-time
Answer incoming phone calls and emails; triage and delegate inquiries to the appropriate advisor or team member.
Added 1 hour ago
Member Advisor (Woodgrove Branch)
First West
Nanaimo, BC
We are currently seeking a Member Advisor to join our team.
Added 1 hour ago
Member Advisor (Cherry Lane Branch)
First West
Penticton, BC
We are currently seeking a Member Advisor to join our team at our Cherry Lane Branch in Penticton.
Added 1 hour ago
AVP, Claims (Operational Excellence)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Montreal, QC
Lead cross-functional initiatives and foster strong partnerships across Operations, Technology, Finance, Human Resources, and other enterprise functions to deliver strategic outcomes.
Added 1 hour ago
SW
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotia Wealth Management
Toronto, ON
- Full-time
by supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs

CIBC

Business Advisor - Bilingual

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an exceptional virtual client experience to support CIBC’s vision of being a leader in client relationships and increase client loyalty. You’ll help business clients meet their immediate and long term goals by understanding their business and financial needs and/or identifying opportunities to further deepen our relationship with them. You’ll support clients’ day-to-day business needs by ensuring cash management and simple credit needs are met and redirect or make a formal introduction to the appropriate internal partners (Imperial Service, Personal Banking) for transactional or maintenance requests where appropriate.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis. Details on your work arrangement will be discussed at the time of your interview.

All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM ET and Saturday from 10:00 AM to 7:00 PM ET. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally.

What you’ll be doing

Client Engagement - Engage with business clients and/or internal partners via phone and video conferencing who call into the Business Client Advice Center (BCAC) to understand and address their business needs or to fulfill a service request. Provide guidance, support and advice to business clients through discovery conversations in order to meet their short and long term needs and triage high value clients to the appropriate relationship team. Assess and recommend products based on suitability (cash management, lending and deposits including GICs) while identifying opportunities to cross-sell. Support the overall growth of Business Banking in both deposit and credit products.
Operational Effectiveness – Prepare concise analysis and recommendations in support of credit submissions, ensuring all information is accurate and in compliance with our lending due diligence policies. Accurately capture clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal dealings and dealings with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
Collaboration - Introduce high-value clients to Relationship Managers, Business Banking where appropriate, to support their business as it grows and becomes increasingly more complex to meet the corresponding cash management and lending needs. Introduce clients to Imperial Service partners, where appropriate, to further deepen client relationships and support more complex personal needs and planning. Build strong partnerships by working closely with key partners in Credit Risk Management and Retail Lending Services to resolve any challenges including credit and risk issues.
Digital Advocacy - Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank with ATM, Mobile, and SmartBanking for Business.

Who you are

You can demonstrate experience in a professional, fast-paced sales and service environment preferably in a financial services industry or Client Contact Centre.
You can demonstrate well developed knowledge of business banking products and services, credit analysis and credit risk management principles.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Quebec VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

Apply About employer

More about this job

Responsibilities

Provide exceptional virtual client experiences by understanding business needs and recommending suitable financial products like cash management and lending. Collaborate with internal partners to deepen client relationships and promote digital banking solutions.

Requirements

Requires experience in a professional sales and service environment, preferably within financial services or a contact center. Candidates must be fluent in French and English and possess strong knowledge of business banking products and credit risk management.

Skills

Client Needs Assessments
Client Service
Commercial Acumen
Customer Experience
Financial Products
Teamwork
Credit Analysis
Credit Risk Management
Sales
Relationship Management
Digital Banking
Cash Management
Bilingualism

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Advisor
Business Banking
Client Advice Centre
Credit Analysis
Risk Management
Cash Management
Lending
Deposits
GICs
Anti-money laundering
Digital Banking
Mobile Banking
SmartBanking
Relationship Management
Agent@Home
Virtual Client Experience
Financial Services
Sales
Customer Service
Bilingual

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