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Added 3 mins ago
TC
Head Office: Accounts Payable Clerk
The Canadian Brewhouse
AB · Greater Edmonton Metropolitan Area
- Full-time
We are looking for an Accounts Payable Clerk to join our Financial Services team and perform a variety of accounting and administrative tasks for multiple entities. Reporting to the…
Added 3 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant,…
Added 3 mins ago
Retail Brand Ambassador - St. Catherines
The Linq Agency
ON
As a Retail Sales Ambassador, you will represent leading financial brands in high-traffic retail locations, malls, and events throughout St. Catharines and surrounding communities. Your…
Added 3 mins ago
Retail Brand Ambassador - Guelph
The Linq Agency
Guelph, ON
As a Retail Sales Ambassador, you will represent leading financial brands in high-traffic retail locations, malls, and events throughout Guelph and surrounding communities. Your role is to…
Added 3 mins ago
Retail Brand Ambassador - Kitchener
The Linq Agency
Kitchener, ON
As a Retail Sales Ambassador, you will represent leading financial brands in high-traffic retail locations, malls, and events throughout Kitchener and surrounding communities. Your role is…
Added 3 mins ago
Retail Brand Ambassador - Niagara Falls
The Linq Agency
Niagara Falls, ON
As a Retail Sales Ambassador, you will represent leading financial brands in high-traffic retail locations, malls, and events throughout Niagara Falls and surrounding communities. Your role…
Added 3 mins ago
Retail Brand Ambassador - Burlington
The Linq Agency
Burlington, ON
As a Retail Sales Ambassador, you will represent leading financial brands in high-traffic retail locations, malls, and events throughout Burlington and surrounding communities. Your role is…
Added 3 mins ago
SD
Regional Pharmacy Director
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Windsor Area) monitors and achieves projected counts, sales and profit margins and optimizes…
Added 3 mins ago
SE
Vice President, Canadian Production
Source Energy
AB · Calgary, AB
- Full-time
Position Summary: Reporting to the President, Canadian Operations, the Vice President Canadian Operations will oversee the day to day operations which includes the frac sand mining and…
Added 3 mins ago
Payroll & Benefits Coordinator
Amica Senior Lifestyles
Toronto, ON
Reporting to the Payroll Supervisor, the Payroll & Benefits Coordinator will be responsible for managing the full cycle for up to 9 residences ensuring compliance, accuracy, timely and data…
Added 3 mins ago
M
Consultant, Property Tax Services / Conseiller(ère), Fiscalité foncière
MNP
Winnipeg, MB
- Full-time
Assist with the preparation of assessment appeals, valuation reports, client reporting, presentations and other deliverables.
Added 3 mins ago
B
Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
The above represents BMO Financial Group’s pay range and type.
Added 3 mins ago
B
Head, CBB Lending & Segment Operations
BMO
Toronto, ON · BMOPLACE
- Full-time
· Provides oversight of discretionary lending authorities and related controls, ensuring appropriate governance, monitoring, reporting, and escalation practices are in place.
Added 18 mins ago
TG
Project Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…stakeholders to support key project initiatives, assist with financial and expense reporting, and build polished presentation materials. This is an excellent opportunity for a curious…
Added 18 mins ago
AP
Senior Data Engineer
Alpine Peak Management
Toronto, ON
- Contract
We are seeking a hands-on Senior Data Engineer for a contract opportunity supporting key enterprise data initiatives within a financial services environment.
Added 18 mins ago
FC
Manager, Industrial Relations
Fluor Corporation
Leroy, SK
- Full-time
Manage record keeping, reporting, and documentation that may be required to meet corporate or regulatory requirements, including monitoring initiatives.
Added 18 mins ago
TM
Senior Mine Engineer
Trekor Metals Limited
Barriere, BC
- Full-time
Reporting to the Director, Yellowhead Copper Project, the Senior Mine Engineer will join an experienced project team advancing a large open pit mining project in British Columbia through…
Added 18 mins ago
D
Accounting and Administration Officer
Deloitte
Toronto, ON
- Full-time
Work closely with leaders to provide financial reports, support financial processes and participate in ad hoc projects as required
Added 18 mins ago
EJ
Tailored Branch Support Team Leader
Edward Jones
Mississauga, ON
- $77,000 to $127,000 CAD / year
- Full-time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors…
Added 18 mins ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
Collaborating to ensure we provide an integrated financial and business solution that meets our clients' needs
Added 18 mins ago
BT
Staff Accountant (CPA Student), Assurance & Advisory
Baker Tilly Canada
Dartmouth, NS
- Full-time
Added 18 mins ago
SR
Accountant, Real Estate
Swim Recruiting
Vancouver, BC
- Full-time
…variety of full-cycle accounting responsibilities including financial statement preparation, month-end close, CAM reconciliations and bank reconciliations, variance analysis, budgeting,…
Added 18 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
Fintel Connect is a performance marketing platform built for financial services. We connect banks, fintechs and credit unions with publishers to grow customer acquisition in a compliant,…
Added 18 mins ago
TU
Finance Analyst, Capital Financial Reporting
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
Capital Financial Reporting I Office of the Comptroller | VP Finance and Operations
Added 18 mins ago
KR
Valuations Senior Analyst
Kassen Recruitment
AB · Edmonton, AB
- $100,000 to $120,000 CAD / year
- Full-time
Contribute to projects involving financial systems, reporting improvements, and evolving business processes.

CIBC

Business Advisor - Bilingual

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an exceptional virtual client experience to support CIBC’s vision of being a leader in client relationships and increase client loyalty. You’ll help business clients meet their immediate and long term goals by understanding their business and financial needs and/or identifying opportunities to further deepen our relationship with them. You’ll support clients’ day-to-day business needs by ensuring cash management and simple credit needs are met and redirect or make a formal introduction to the appropriate internal partners (Imperial Service, Personal Banking) for transactional or maintenance requests where appropriate.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis. Details on your work arrangement will be discussed at the time of your interview.

All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM ET and Saturday from 10:00 AM to 7:00 PM ET. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally.

What you’ll be doing

Client Engagement - Engage with business clients and/or internal partners via phone and video conferencing who call into the Business Client Advice Center (BCAC) to understand and address their business needs or to fulfill a service request. Provide guidance, support and advice to business clients through discovery conversations in order to meet their short and long term needs and triage high value clients to the appropriate relationship team. Assess and recommend products based on suitability (cash management, lending and deposits including GICs) while identifying opportunities to cross-sell. Support the overall growth of Business Banking in both deposit and credit products.
Operational Effectiveness – Prepare concise analysis and recommendations in support of credit submissions, ensuring all information is accurate and in compliance with our lending due diligence policies. Accurately capture clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal dealings and dealings with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
Collaboration - Introduce high-value clients to Relationship Managers, Business Banking where appropriate, to support their business as it grows and becomes increasingly more complex to meet the corresponding cash management and lending needs. Introduce clients to Imperial Service partners, where appropriate, to further deepen client relationships and support more complex personal needs and planning. Build strong partnerships by working closely with key partners in Credit Risk Management and Retail Lending Services to resolve any challenges including credit and risk issues.
Digital Advocacy - Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank with ATM, Mobile, and SmartBanking for Business.

Who you are

You can demonstrate experience in a professional, fast-paced sales and service environment preferably in a financial services industry or Client Contact Centre.
You can demonstrate well developed knowledge of business banking products and services, credit analysis and credit risk management principles.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Quebec VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

Apply About employer

More about this job

Responsibilities

Provide exceptional virtual client experiences by understanding business needs and recommending suitable financial products like cash management and lending. Collaborate with internal partners to deepen client relationships and promote digital banking solutions.

Requirements

Requires experience in a professional sales and service environment, preferably within financial services or a contact center. Candidates must be fluent in French and English and possess strong knowledge of business banking products and credit risk management.

Skills

Client Needs Assessments
Client Service
Commercial Acumen
Customer Experience
Financial Products
Teamwork
Credit Analysis
Credit Risk Management
Sales
Relationship Management
Digital Banking
Cash Management
Bilingualism

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Advisor
Business Banking
Client Advice Centre
Credit Analysis
Risk Management
Cash Management
Lending
Deposits
GICs
Anti-money laundering
Digital Banking
Mobile Banking
SmartBanking
Relationship Management
Agent@Home
Virtual Client Experience
Financial Services
Sales
Customer Service
Bilingual

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