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Added 11 mins ago
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Senior Wafer Fab Utility Associate - Abbott Point of Care (Ottawa)
Abbott
Ottawa, ON
- $54,900 to $61,000 CAD / year
- Full-time
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and…
Added 11 mins ago
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AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
We are seeking a strategic, collaborative and product-minded leader to join our team as Assistant Vice President (AVP), Enterprise Digital Capabilities. This role is a key leader in…
Added 11 mins ago
R
Architecte principal national / Country Lead Architect
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 11 mins ago
RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
…leasing team that knows this market, and we want an experienced leader to run…
Added 11 mins ago
AW
Production Supervisor
Arrow Workforce Solutions
Markham, ON
- $70,000 to $80,000 CAD / year
- Full-time
This role requires a hands-on leader who can monitor production performance, coach employees, resolve operational challenges, and collaborate with cross-functional teams to improve…
Added 11 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
At iFinance, we're looking for a results-driven sales leader who thrives on accountability, performance, and continuous improvement.
Added 11 mins ago
MP
Pharmacovigilance Manager
Mint Pharmaceuticals
Mississauga, ON
- Full-time
Mint Pharmaceuticals is seeking an experienced Pharmacovigilance Manager to lead pharmacovigilance operations, ensure regulatory compliance, and strengthen our patient safety and quality…
Added 11 mins ago
P
Finance Director
Perennial
Toronto, ON
- Full-time
…record of building high-performing teams, optimizing financial operations, and enabling data-driven decision-making in a high-growth…
Added 26 mins ago
Corporate Paralegal
ASSA ABLOY
Mississauga, ON
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help…
Added 26 mins ago
General Counsel - Canada
ASSA ABLOY
Mississauga, ON
…risk, enable strategic initiatives, and support day‑to‑day operations in a fast‑paced, growing…
Added 26 mins ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
…leadership across Sales, Marketing, Applications, Commercial Operations, and Customer Support to drive sustainable growth and strengthen Waters' leadership position in the Canadian…
Added 26 mins ago
LH
Temporary Part Time Floor Leader - Avalon Mall
Lush Handmade Cosmetics
St. John's, NL
- Part-time
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the…
Added 26 mins ago
Director, CX Business Systems
Braze
Toronto, ON
…Customer/Technical Support business functions. This role demands a leader who can lead a high-performing BSA and TPM team, serve as a strategic technology partner to CX executive…
Added 26 mins ago
VG
Art Director
Voldex Games
Remote, Canada
- Full-time
- Remote
💡 This role is ideal for an experienced art leader who brings together strong artistic judgment, exceptional people leadership, and a deep understanding of art production. You’ll partner…
Added 40 mins ago
ON_FORKLIFT - FORK_LIFT_OPERATOR_ON
eCycle Solutions Inc.
Mississauga, ON
…with a fully integrated approach. We are a certified industry leader with a national footprint that focuses on data security and environmental sustainability while maximizing the value of…
Added 40 mins ago
Engineering - Water Engineering Technician
PUC People & Culture Team
Sault Ste. Marie, ON
A nationally recognized leader in the utility sector, PUC is dedicated to supporting the communities we serve through curiosity, innovation, and growth. More than ever, our focus is on a…
Added 40 mins ago
WC
Milton Shift Lead
Wingstop Canada
Milton, ON
- Full-time
Business Leader Moves: Driving the team to achieve shift targets, audit management & achieving high customer satisfaction ratings are your key focus!
Added 40 mins ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
At iFinance, we're looking for a results-driven sales leader who thrives on accountability, performance, and continuous improvement.
Added 56 mins ago
CG
Patient Food Service Supervisor, Part Time
Compass Group Canada
Hamilton, ON
- Part-time
Supervise daily patient meal service operations and ensure timely, accurate meal delivery to patients.
Added 56 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce…
Added 56 mins ago
AG
Game Facilitator
Activate Games
Calgary, AB
- Part-time
Handle any malfunctions with support of leader
Added 56 mins ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
Added 56 mins ago
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Product Manager, Pharmacy Automation (12 month contract)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
…respective platform. The role will report to the marketing leader for the BD Medication Management Solutions business. This role is accountable for the product positioning, customer…
Added 56 mins ago
T
IT Audit Manager II (ATH 1162)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 56 mins ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
Customer Master and Data Controls & Remediation Operations plays an important role in strengthening the quality, integrity and reliability of customer data supporting KYC operations.

CIBC

Business Advisor - Bilingual

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Advisor you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll provide new, existing and prospective clients with an exceptional virtual client experience to support CIBC’s vision of being a leader in client relationships and increase client loyalty. You’ll help business clients meet their immediate and long term goals by understanding their business and financial needs and/or identifying opportunities to further deepen our relationship with them. You’ll support clients’ day-to-day business needs by ensuring cash management and simple credit needs are met and redirect or make a formal introduction to the appropriate internal partners (Imperial Service, Personal Banking) for transactional or maintenance requests where appropriate.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis. Details on your work arrangement will be discussed at the time of your interview.

All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM ET and Saturday from 10:00 AM to 7:00 PM ET. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally.

What you’ll be doing

Client Engagement - Engage with business clients and/or internal partners via phone and video conferencing who call into the Business Client Advice Center (BCAC) to understand and address their business needs or to fulfill a service request. Provide guidance, support and advice to business clients through discovery conversations in order to meet their short and long term needs and triage high value clients to the appropriate relationship team. Assess and recommend products based on suitability (cash management, lending and deposits including GICs) while identifying opportunities to cross-sell. Support the overall growth of Business Banking in both deposit and credit products.
Operational Effectiveness – Prepare concise analysis and recommendations in support of credit submissions, ensuring all information is accurate and in compliance with our lending due diligence policies. Accurately capture clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal dealings and dealings with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
Collaboration - Introduce high-value clients to Relationship Managers, Business Banking where appropriate, to support their business as it grows and becomes increasingly more complex to meet the corresponding cash management and lending needs. Introduce clients to Imperial Service partners, where appropriate, to further deepen client relationships and support more complex personal needs and planning. Build strong partnerships by working closely with key partners in Credit Risk Management and Retail Lending Services to resolve any challenges including credit and risk issues.
Digital Advocacy - Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank with ATM, Mobile, and SmartBanking for Business.

Who you are

You can demonstrate experience in a professional, fast-paced sales and service environment preferably in a financial services industry or Client Contact Centre.
You can demonstrate well developed knowledge of business banking products and services, credit analysis and credit risk management principles.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
You're fluent in French and English to support business operations outside of Quebec, Canada.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Quebec VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Needs Assessments, Client Service, Commercial Acumen, Customer Experience (CX), Financial Products, Teamwork

Apply About employer

More about this job

Responsibilities

Provide exceptional virtual client experiences by understanding business needs and recommending suitable financial products like cash management and lending. Collaborate with internal partners to deepen client relationships and promote digital banking solutions.

Requirements

Requires experience in a professional sales and service environment, preferably within financial services or a contact center. Candidates must be fluent in French and English and possess strong knowledge of business banking products and credit risk management.

Skills

Client Needs Assessments
Client Service
Commercial Acumen
Customer Experience
Financial Products
Teamwork
Credit Analysis
Credit Risk Management
Sales
Relationship Management
Digital Banking
Cash Management
Bilingualism

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Advisor
Business Banking
Client Advice Centre
Credit Analysis
Risk Management
Cash Management
Lending
Deposits
GICs
Anti-money laundering
Digital Banking
Mobile Banking
SmartBanking
Relationship Management
Agent@Home
Virtual Client Experience
Financial Services
Sales
Customer Service
Bilingual

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