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Added 44 mins ago
MJ
Golf, Turf & Agricultural Technician
Manufacturing Job Site
Upper Onslow, NS
- Full-time
Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned John Deere Golf & Turf equipment . May require some direction or guidance…
Added 5 hours ago
Red Seal Automotive Technician - CJDR Surrey
The Jim Pattison Auto Group
Surrey, BC
As a Red Seal Technician, your day will involve a combination of scheduled maintenance, mechanical repairs, electrical diagnosis, and troubleshooting. You will be responsible for completing…
Added 5 hours ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
…provide exceptional customer service and efficient repair and maintenance services. Leveraging your extensive leadership skills and knowledge of Parts, Service, and customer service…
Added 5 hours ago
AI
Licensed Automotive Technician - Moncton Chrysler
AutoCanada Inc.
Moncton, NB
- $32 to $51.63 CAD / hour
- Full-time
…Service technician, Service Warranty, Auto Repair Shop, Auto Maintenance, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket,…
Added 6 hours ago
PA
Service Advisor (Don Valley Volkswagen)
Performance Auto Group
Toronto, ON · North York, ON
- Full-time
Don Valley Volkswagen is looking for a Service Advisor to join their dynamic team!
Added 7 hours ago
AI
Service Advisor - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
- $30 to $50 CAD / hour
- Full-time
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and…
Added 7 hours ago
AI
Parts Advisor - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
- $25 to $30 CAD / hour
- Full-time
The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will…
Added 8 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Oakridge)
Moncler Group
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 8 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Vancouver)
Moncler Group
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 8 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Holt Renfrew)
Moncler Group
Mississauga, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 8 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Yorkdale)
Moncler Group
Toronto, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 10 hours ago
D
Internship, IT sector, Fall 2026
Desjardins
Montreal, QC · Levis, QC
- Full-time
…comprehensive knowledge of the business segment while acting as an advisor to assigned clients and…
Added 10 hours ago
AI
Account Executive - Mechanical / Electrical
Ainsworth Inc
Calgary, AB
- Full-time
Building Trust & Credibility: Become a trusted advisor by fostering strong relationships with key decision-makers. Actively listen to their needs, understand their unique challenges, and…
Added 10 hours ago
AI
HVAC/R Business Development Manager
Ainsworth Inc
London, ON
- Full-time
…accomplished Sales Professionals focused on HVAC/R preventative maintenance to join our growing team in London, ON. Along with experience in HVAC/R sales and service, the ideal candidate…
Added 10 hours ago
AI
HVAC/R Business Development Manager
Ainsworth Inc
Sudbury, ON · Greater Sudbury, ON
- Full-time
…accomplished Sales Professionals focused on HVAC/R preventative maintenance to join our growing team in Northern Ontario. Along with experience in HVAC/R sales and service, the ideal…
Added 10 hours ago
AI
Human Resources Manager - Ontario
Ainsworth Inc
Mississauga, ON
- Full-time
…effectiveness, compliance, and employee engagement. As a trusted advisor, the Human Resources Manager supports business leaders in fostering a positive workplace culture, leading…
Added 11 hours ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
Added 12 hours ago
EP
Field Service Technician - Laval
East Penn Canada: Backup Power Division
Laval, QC
- Full-time
The Industrial Field Service Technician is responsible for performing preventative maintenance and repair of industrial material handling equipment batteries and charger systems at East…
Added 14 hours ago
RD
Associate, Wealth Management - 18 month contract
RBC Dominion Securities
Mississauga, ON
- Full-time
…the team in maintaining, developing and growing an Investment Advisor's business by providing clients exceptional service in an efficient and professional…
Added 17 hours ago
M
Part-Time Seasonal Sales Support Advisor (Bloor Holt Renfrew)
Moncler
Toronto, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 17 hours ago
M
Part-Time Seasonal Sales Support Advisor (Oakridge)
Moncler
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 17 hours ago
M
Part-Time Seasonal Sales Support Advisor (Holt Renfrew)
Moncler
Mississauga, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 22 hours ago
SC
Funeral Director/Embalmer
Service Corporation International
MB
- Full-time
Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC,…
Added 1 day ago
R
Administrative Assistant
RBC
Timmins, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 day ago
EI
Conseiller technique/Service Advisor - Volkswagen L'Outaouais
Emplo Inc.
Gatineau, QC
- Full-time
We are currently seeking a Service Advisor to join our team.

CIBC

Business Banking Analyst – Virtual

AB, Canada
BC, Canada
ON, Canada
Ontario VIRTUAL, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 9, 2026
Experience: You have 1-2 years’ experience in a professional, fast-paced sales and service environment preferably in a financial and client service industry or Client Contact Centre.
Posting language: English
Posted: Oct 2, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a Business Banking Analyst, you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll support our Business Banking clients and internal partners directly (Imperial Service and Personal Banking) on all after-sales related activities including account maintenance requests, day-to-day service inquiries, and ad hoc administrative activities. You’ll work closely with the client to understand their business requests and needs while taking responsibility for execution and providing relevant recommendations. You’ll work with internal partners in order to facilitate solutions that proactively meet clients’ needs and will be responsible for validating Digital Business Onboarding (DBO) applications for all Business Banking, Personal Banking and Imperial Service segments.

At CIBC we enable the work environment most optimal for you to thrive in your role. You can effectively perform work activities remotely, and will only be required to be on-site on an occasional basis.

All employees are required to meet the Agent@Home program requirements and be able to attend your primary work location within two hours’ notice for any business-related purposes.

Agent@Home Program Requirements

Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps).
Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

The Business Client Advice Centre (BCAC) is open Monday to Friday from 8:00 AM to 8:00 PM EST and Saturday from 10:00 AM to 6:00 PM EST. You must be able to work flexible hours on a rotating basis to accommodate client and branch schedules. Hours could change to accommodate future branch hours and to support branches nationally.

How you’ll succeed

Client Sales Support - Interact with clients and/or internal partners via phone, email and video conferencing who call into the Business Client Advice Center (BCAC) to coordinate and execute changes to account information, signing authorities and existing Cash Management products. Demonstrate service excellence by being knowledgeable, resourceful and professional during all client interactions and record servicing activities in appropriate tool(s) accurately. Offer solutions, resolve and/or escalate client issues and concerns to leadership and/or appropriate parties without delays. Support any non-sales calling campaigns and administrative activities including call-outs to existing clients in support of initiatives, projects, and AML remediations among others.
Operational Effectiveness - Accurately capture and validate clients’ financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures. Exercise appropriate due diligence prior to making credit recommendations and similarly prior to completion of any product sales. Ensure that all internal interactions with clients reflect the standards prescribed by CIBC policies and procedures, including: Anti-money laundering, Reputational and Legal Risk, Code of Conduct, Risk Management, etc.
Partner Support - Support any non-sales calling campaigns and administrative activities including call-outs to existing clients in support of initiatives, projects, and AML remediations among others. Identify and recognize sales opportunities and refer them to the Business Advisor and/or appropriate internal partners.
Digital Advocacy – Promote and demonstrate the use of digital banking options by introducing the client to alternative ways to bank and describe the benefits by assisting the client in using ATM, Mobile, and SmartBanking for Business.

Who you are

You can demonstrate well developed knowledge of business products and services (lending, cash management solutions, GICs and banking centre services).
You have 1-2 years’ experience in a professional, fast-paced sales and service environment preferably in a financial and client service industry or Client Contact Centre.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ontario VIRTUAL

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Business Banking Analyst supports clients and internal partners with account maintenance, service inquiries, and administrative tasks within the Business Client Advice Centre. They are responsible for validating digital onboarding applications and promoting digital banking solutions to clients.

Requirements

Candidates must have 1-2 years of experience in a professional sales and service environment, preferably in finance or a contact center. Applicants must also meet specific home office requirements, including a secure workspace and a high-speed wired internet connection.

Skills

Business banking
Client service
Sales support
Account maintenance
Administrative activities
Digital banking
Cash management
Anti-money laundering
Risk management
Communication
Problem solving
Relationship management
Attention to detail
Time management
Technical proficiency

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Business Banking
Client Advice Centre
Account Maintenance
Digital Business Onboarding
Cash Management
Anti-Money Laundering
Risk Management
Customer Service
Sales Support
Banking Centre Services
Lending
GICs
Remote Work
Agent@Home
Financial Services
Administrative Support
Digital Advocacy
Client Relations
Compliance
Policy Adherence

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