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Added 4 mins ago
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Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
…flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that…
Added 4 mins ago
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Hardware Engineering Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
…flexibility, Ciena supports growth and well-being - on and off the job. Connect with a career that…
Added 4 mins ago
Data & Business Support Analyst
MCAP
Toronto, ON
…and data analysis services. This role may include creation of test plans, execution of tests, logging of defects, identification and resolution management of data integrity issues and…
Added 4 mins ago
C
Relationship Manager, Commercial Banking (Rural Sask & Agriculture)
CIBC
Saskatoon, SK
- Full-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 4 mins ago
C
Senior Private Banking Associate
CIBC
Mississauga, ON
- Full-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 4 mins ago
TN
Homemaker
Tla’amin Nation
BC · qathet, British Columbia
- Full-time
- Temporary
Job Status: Temporary Full Time (Leave coverage until incumbent returns)
Added 4 mins ago
RC
Production Assembler
Reliable Controls
Edmonton, AB
- Full-time
…inventory handling while working closely with Production, Quality, Test, and Engineering teams to support on-time delivery and continuous improvement. Reporting to the Operations Manager,…
Added 4 mins ago
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T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON · FCP
- Full-time
Create test scenarios and validation criteria.
Added 4 mins ago
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Cyber Controls Testing Analyst
BMO
Toronto, ON · YNG
- Full-time
Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing,…
Added 4 mins ago
EM
Production Assembler
Evertz Microsystems Limited
Burlington, ON
- Full-time
Read and follow Assembly Drawings, Test Procedures, and Bill of Materials
Added 4 mins ago
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Spécialiste Risque Électromagnétique / Electromagnetic Hazard Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 4 mins ago
Field Deployment Specialist - Canada
DarkVision
Calgary, AB
…personally responsible for the successful execution of each…
Added 4 mins ago
M
Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Develop, test, deliver, maintain and improve business applications across the full stack and throughout the software development lifecycle.
Added 4 mins ago
RI
IT Specialist - VMware
Raas Infotek
AB · Edmonton, AB
- Contract
…input to the IS Infrastructure project deliverables (schedules, test plans, test results, implementation plans, transition to operations, processes/procedures) and other documents as…
Added 4 mins ago
RI
VMware Specialist ( VCF 9.x)
Raas Infotek
AB · Edmonton, AB
- Contract
Provide input to the IS Infrastructure project deliverables (schedules, test plans, test results, implementation plans, transition to operations, processes/procedures) and other documents…
Added 4 mins ago
RM
RN Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
…their mother and family, and will only leave their mother if a test needs to be done or if there is a clinical need to more closely observe the…
Added 19 mins ago
Market Intelligence Strategic Insights Analyst
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
Added 19 mins ago
CUPE - Expression of Interest-Spare Head Bus Driver (WBG)
Nova Scotia Regional Centres for Education & CSAP
NS · Windsor, NS
Other duties as outlined in the job description
Added 19 mins ago
Reporting Analyst
Grainger Businesses
Thornhill, ON
…this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and…
Added 19 mins ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Design, develop, test, deploy, and support software throughout its lifecycle.
Added 19 mins ago
LM
Technicien(ne) ophtalmique (Opticien(ne) ou diplômé(e) sciences)
LASIK MD
Laval, QC
- Full-time
Vous êtes motivé d’apprendre à utiliser divers outils de diagnostic et de test.
Added 19 mins ago
D
Lab Assistant
Dynacare
Strathroy, ON
- Part-time
Accurately enter data, patient, and test information for Ministry of Health requisitions
Added 19 mins ago
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Lab Assistant
Dynacare
Newbury, ON
- Full-time
Accurately enter data, patient, and test information for Ministry of Health requisitions
Added 19 mins ago
Manufacturing Engineering Specialist
BWXT
Peterborough, ON
Communication with Quality Assurance will involve collaborative planning of manufacturing and test activities. These will also negotiate the application of QA requirements to jobs where QA…
Added 19 mins ago
Judicial Paralegal
Government of Alberta
Calgary, AB
The Job Description is provided for further details on this position.

CIBC

Change Enablement and Adoption Co-op

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Contact Centre Change Enablement and Adoption team supports continuous improvement, knowledge management, and process effectiveness across the Contact Centre. As a Winter Co-op Student, you’ll help keep team content, repositories, and reference materials current and easy to use. You’ll support Knowledge Central (KC) updates, maintain SharePoint and documentation standards for audit readiness, and assist with sales campaign and larger knowledge management initiatives. You’ll also explore opportunities to use Power BI and similar tools for signoffs and approvals, and support the design and testing of CIBC AI (CAI) agents to improve workflow efficiency. This is a great opportunity to build your skills in communications, content management, process improvement, and emerging technologies.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Important

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
You must be currently enrolled in post-secondary education and returning to full-time studies to be eligible. However, you do not need to be in a registered Co-Op program to be considered for a role.
Recruitment timeline: Applications review and Interviews – October/ November; Offers - November
Please include your resume (no more than 2 pages), a cover letter (no more than 1 page), and your most recent unofficial transcript with your application. These should all be uploaded into the Resume section of the application as one pdf document
This is a 12 month co-op opportunity.

How you'll succeed

Knowledge Management Support - Assist with creating, updating, and maintaining KC pages, job aids, process guides, and reference materials so content is clear, current, and easy for teams to use.
Continuous Improvement - Support quick-hit improvement opportunities and feedback-driven updates that strengthen team processes, documentation, and day-to-day effectiveness.
Content and Repository Maintenance - Help update the team repository and SharePoint environment to reflect the new team name, while ensuring document naming conventions are accurate, consistent, and aligned with audit requirements.
Project and Campaign Delivery - Contribute to larger initiatives requiring significant KC updates, including sales campaign content and other cross-functional business priorities led by internal partners.
Data and Workflow Innovation - Explore opportunities to use Power BI to support approvals and signoff tracking, and assist in the design and testing of CAI agents that improve workflow efficiency and reduce manual effort.

Who you are

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You can demonstrate experience in Microsoft Office 365, SharePoint, content/document management, and creating clear written materials. It’s an asset if you have experience with Power BI, knowledge management tools, process documentation, or testing digital and AI-enabled solutions.
You have/working towards a degree/diploma in business, communications, technical writing, information management, or a related field, and are currently enrolled in post-secondary studies.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-12-17

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Microsoft Office, Microsoft Power BI, SharePoint Management

Apply About employer

More about this job

Responsibilities

The role involves supporting the Contact Centre Change Enablement and Adoption team by maintaining knowledge repositories, documentation, and process guides. You will also assist in project delivery, data-driven workflow improvements, and the testing of AI-enabled agents.

Requirements

Candidates must be currently enrolled in post-secondary education and returning to full-time studies. Proficiency in Microsoft Office 365 and SharePoint is required, along with strong critical thinking and communication skills.

Skills

Microsoft Office 365
SharePoint
Content management
Process improvement
Knowledge management
Technical writing
Microsoft Power BI
Data analysis
Workflow efficiency
Critical thinking
Communication
Digital literacy
Audit readiness
Documentation standards
AI agent testing

Benefits

Competitive compensation
Banking benefit
Wellbeing support
Employee and family assistance programs
MomentMakers recognition program

Visa sponsorship

Not detected in the job text

Keywords

Change Enablement
Knowledge Management
SharePoint
Microsoft Office 365
Power BI
Process Improvement
Technical Writing
Audit Readiness
Artificial Intelligence
Workflow Efficiency
Content Management
Contact Centre
Data Analysis
Documentation
Co-op
Banking
Information Management
Digital Solutions
Critical Thinking
Communication

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