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Added 8 hours ago
Bilingual Customer Care Representative
Performance Food Group
Milton, ON
Full-time
As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing…
Added 5 days ago
Bilingual Customer Care Representative
Agricorp
Guelph, ON
Full-time
Are you looking for a meaningful career? Agricorp is seeking a Bilingual Customer Care Representative to join our Customer Care Services team to connect Ontario Farmers with Agricorp…
Added 5 days ago
Bilingual (English & French speaking) Customer Care Representative
Agricorp
Guelph, ON
Full-time
Are you looking for a meaningful career? Agricorp is seeking a Bilingual Customer Care Representative to join our Customer Care Services team to connect Ontario Farmers with Agricorp…
Added 15 days ago
Bilingual Customer Care Representative
Core-Mark International
Milton, ON
Full-time
As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing…
Added 16 days ago
Bilingual Customer CARE Representative
Lincoln Electric
Toronto, ON
We are looking for a customer‑focused Bilingual Customer Care Representative to join our Customer Care & Distribution team. In this role, you will be at the center of the customer…
Added 27 days ago
Bilingual Customer Care Representative
Baxter International Inc.
Mississauga, ON
Full-time
As a Bilingual Customer Service Representative, you take pride in representing Baxter and our products. Your solid understanding of our broad product line and belief in the benefits and…
Added 27 days ago
Bilingual Customer Care Representative
Vantive
Mississauga, ON
Full-time
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful…
Added 27 days ago
Bilingual Customer Care Representative
Vantive
Mississauga, ON
Full-time
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful…
Added 13 days ago
Customer Care Representative (Bilingual)
Lineage Logistics
Montreal, QC · St. Laurent, Quebec
Full-time
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.
Added 2 months ago
Bilingual Customer Care Representative - Saint Laurent, QC (On-site)
Victaulic
Remote, Canada
Full-time · Remote
…700+ sales reps., Victaulic continues to innovate and exceed customer expectations worldwide. For more information, visit…
Added 5 months ago
Bilingual Customer Care Representative
Culligan Quench
Toronto, Ontario · Montreal, Quebec
Full-time
Reporting to the Senior Customer Care Manager, the Bilingual Customer Care Representative is responsible for delivering world-class customer service by efficiently handling customer…
Added 19 days ago
Représentant(e) du service à la clientèle – Bilingue, anglais/français (contrat de 3 mois) / Customer Care Associate – Bilingual, English/French (3 mo
Best Buy Canada
Vancouver, BC
Full-time
Customer Care Associate – Bilingual, English/French (3-month contract)
Added 24 days ago
CCR-Care Coordinator Floater
Lifemark Health Group
Toronto, ON
Full-time
Be bilingual in spoken and written English and French, as 50% of our clients are English-speaking and 50% are French-speaking
Added 2 months ago
Contact Center Sales Representative
MCI
Edwardsville, Nova Scotia
Full-time
…targets? We’re looking for a goal-oriented Contact Center Sales Representative to join our fast-paced BPO contact center. In this role, you’ll connect with prospective and existing…
Added 10 days ago
SagePlus Patient Navigator, Health Program Representative
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…perfect for someone who is passionate about helping others access care and build healthier…
Added 4 months ago
CONTACT CENTRE REPRESENTATIVE (HYBRID)
Green Shield Canada
Montreal, Quebec
At GreenShield, we’re creating better health for all Canadians. As a Contact Centre Services Representative (Customer Service Representative), you play a vital role in delivering on that…
Added 13 hours ago
Counter Sales Representative
Reliable Parts Ltd.
Winnipeg, MB
Full-time
Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity to advance…
Added 1 month ago
Retail Brand Image Advisor
Belron Canada inc
Montreal, QC
Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 6 days ago
Client Associate (IR Licensed) Mandarin Speaking CIBC Wood Gundy
CIBC
Vancouver, BC
Full-time
Fully bilingual. Mandarin and English speaking and writing.
Added 18 days ago
Bilingual Customer Service Representative (ENG/FR)
Loblaw Companies Limited
Winnipeg, MB
Full-time
Position Overview: We are currently seeking a highly motivated and bilingual (English / French) Customer Service Representative to join our team.
Added 5 days ago
Client Associate (IR Licensed) Mandarin Speaking CIBC Wood Gundy
CIBC
Vancouver, BC
Full-time
Fully bilingual. Mandarin and English speaking and writing.
Added 5 days ago
Associate
RBC
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in downtown Vancouver, is seeking a bilingual (Mandarin) Associate to support a fast-growing advisory team.
Added 6 days ago
Inside Sales - Clover Capital | French Bilingual
Fiserv
Mississauga, ON
Full-time
Bilingual proficiency in English and French is required; proficiency in additional languages commonly spoken in Canada, such as Mandarin, Cantonese, or Urdu is considered an asset.
Added 1 day ago
Bilingual Customer Experience Representative
Techtronic Industries Canada Inc.
Toronto, ON
Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
Added 1 day ago
Représentant (e) des ventes / Sales Representative
CGC Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
$65,160 to $86,880 CAD / year
Full-time
Sales Representative- Ottawa, ON and Gatineau, PQ region

CIBC

Client Associate (IR Licensed) Mandarin Speaking CIBC Wood Gundy

Vancouver, BC, Canada

Pay: The expected annualized base salary range for this role is $50,840 to $59,350.
Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Sep 14, 2026

Apply About employer

Applications open in a new tab.

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with high-net-worth clients to offer support, uncover business opportunities, and proactively improve the client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

The expected annualized base salary range for this role is $50,840 to $59,350.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How You’ll Succeed

Client Engagement - Focus on each client's experience and connect on a personal level to make every interaction meaningful. Anticipate client needs and communicate promptly with your team to build trust and deepen client relationships. Identify activities, processes, and opportunities to improve the client experience.
Business Development – Proactively identify business opportunities for your team. Work closely with Investment Advisors to support business development activities and assist in the building of investment plans based on the client’s profile, goals, and risk/reward tolerance.
Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities.

Who You Are

Fully bilingual. Mandarin and English speaking and writing.
You’re a certified professional. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID). It is an asset if you have Registered Representative (RR) licensing.
Financial Services and/or Brokerage industry experience and working knowledge of various quotation equipment is required.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Subject to plan and program terms and conditions

What You Need To Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-1055 Dunsmuir-2500

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Development, Business Documentation, Customer Experience (CX), Developing Proposals, Financial Products, Investment Portfolios, Marketing Activities, Transaction Banking, Work Collaboratively

Apply About employer

More about this job

Responsibilities

Support Investment Advisors in managing portfolios and developing new business for high-net-worth clients. Proactively engage with clients to improve their experience and identify new business opportunities.

Requirements

Must be fully bilingual in Mandarin and English and hold a current Investment Representative (IR) accreditation with CIRO-ID. Experience in financial services or the brokerage industry is required.

Skills

Analytical Thinking
Business Development
Business Documentation
Customer Experience (CX)
Developing Proposals
Financial Products
Investment Portfolios
Marketing Activities
Transaction Banking
Work Collaboratively
Mandarin Speaking
English Speaking
Client Engagement
Relationship Building

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day paid day off

Visa sponsorship

Not detected in the job text

Keywords

Investment Representative
IR Licensed
Registered Representative
RR Licensing
CIRO-ID
High-Net-Worth Clients
Portfolio Management
Brokerage Industry
Financial Services
Mandarin
English
Investment Plans
Business Development
Client Experience
CIBC Wood Gundy

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