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Added 14 mins ago
RO
Restaurant Shift Lead (MOD)
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
…Cirque Restaurant, Fernie Alpine Resort, reporting to the Cirque Service Manager. The ideal candidate will be a confident leader who thrives in a fast-paced hospitality environment, leads…
Added 14 mins ago
CR
Conductor
Cando Rail & Terminals
Toronto, ON
- Full-time
Actively participate with the team and provide excellent customer service while promoting a superior company image.
Added 14 mins ago
E
Automotive Detailer - Car Washer - Edmonton
Enterprise
Edmonton, AB
- Full-time
Added 14 mins ago
IH
Manager | Clinical Operations
Interior Health Authority
Penticton, BC
- Full-time
…data appropriately. Ensures effective use of resources in the service area. Monitors the budget(s), identifies variances, and takes corrective action as required to maintain expenditures…
Added 14 mins ago
IH
Adult Day Service Worker | Bus Driver
Interior Health Authority
Logan Lake, BC
- Part-time
Join Our Team as an Adult Day Service Worker | Bus Driver in Logan Lake and Ashcroft, BC!
Added 14 mins ago
IH
Building Operation Assistant
Interior Health Authority
Kelowna, BC
- Full-time
Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts…
Added 14 mins ago
E
Truck Vehicle Service Attendant - Burnaby
Enterprise
Burnaby, BC
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Vehicle Service Attendant. The starting rate of pay is $21.59 / hour and is located at 5249…
Added 14 mins ago
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Automotive Detailer - Car Washer Full-Time - Halifax Airport
National Car Rental
Enfield, NS
- Full-time
Added 14 mins ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
…company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard…
Added 14 mins ago
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M365 Intermediate Analyst
Interior Health Authority
Kelowna, BC
- Full-time
Added 14 mins ago
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Research Scientist II - Toxcology
Charles River Laboratories
Montreal, QC
- Full-time
Oversee and coordinate all aspects of study procedures, whether conducted within the department or in collaboration with external service groups;
Added 29 mins ago
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Infrastructure Specialist -VHF/VDL
SITA Switzerland Sarl
Montreal, QC
- Full-time
Apply ITIL v4 principles in service management; ITIL certification is considered a strong plus.
Added 29 mins ago
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Supervisor Route
First Student
Edmonton, AB
- Full-time
The Route Supervisor is responsible for overseeing and coordinating daily school transportation operations to ensure safe, efficient, and reliable service.
Added 29 mins ago
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Deli Clerk-13th Ave Food Store
Co-op
Medicine Hat, AB
- Part-time
…pizzas, and sandwiches - while delivering an exceptional customer service experience. The Deli Clerk also contributes to maintaining product freshness, proper merchandising, and ensuring…
Added 29 mins ago
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Class 1/3 Operators
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Sparwood, BC
- Full-time
The Class 1/3 Operator will work with the Sparwood BC Vacuum Truck Services team to provide exceptional service to our clients. Services provided include (but are not limited to): spill…
Added 44 mins ago
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Seasonal Retail Sales Associate-WHITE OAKS MALL
Bath & Body Works
London, ON
- $18.95 USD / hour
- Part-time
No-cost mental health and well-being support through our Employee Assistance Program (EAP).
Added 44 mins ago
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Indigenous Patient Navigator
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Kamloops, BC
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…directions of Provincial Health Services Authority, patient and employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously…
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CNC Repair & Maintenance Technician
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- Full-time
Maintain accurate work orders, service records, failure notes, parts usage, and preventive-maintenance documentation in the maintenance system
Added 44 mins ago
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Wind Technician, Cap-Chat
TransAlta
Cap-Chat, QC
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Added 44 mins ago
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Service Manager
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- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 44 mins ago
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Program Consultant, Mental Health
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
Bargaining Unit: PSAC Local 22000 (Public Service Alliance of Canada)
Added 44 mins ago
BA
AUTOMOTIVE TECHNICIAN, LICENSED RED SEAL
Birchwood Automotive Group
Steinbach, MB
- Full-time
Reporting Relationship: This position reports directly to the Service Manager.
Added 44 mins ago
NN
Stock Specialist (Part-Time) - Union
Nestlé Nespresso SA
Toronto, ON
- Part-time
Added 44 mins ago
WB
Advanced Lift Mechanic
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Whistler, BC
- Temporary
…lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 44 mins ago
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Server
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CIBC

Client Engagement Associate, 15h/week - Sherbrooke

Sherbrooke, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Sherbrooke-3050 BouldePortland

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support by assisting clients with transactions, answering inquiries, and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and provide specialist referrals to help clients achieve their financial goals.

Requirements

Candidates must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations within a reasonable distance. You should possess strong interpersonal skills, a passion for client service, and the ability to adapt to evolving banking technologies.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Referral management
Relationship management
Customer experience
Technology proficiency
Communication
Active listening
Adaptability
Goal orientation
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Sales
Transaction Services
Relationship Management
Mobile Banking
Problem Solving
Retail Banking
Business Banking
Referrals
Financial Goals
Technology

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