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Added 1 hour ago
LL
Branch Supervisor - Grande Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Achieve company objectives and targets and offer customers advice to ensure their satisfaction and thereby build a lasting relationship based on trust
Added 3 hours ago
CO
Senior Environmental Specialist -Landfill Systems Operator (Full Time)
City of Chilliwack
Chilliwack, BC
- Full-time
2026-91 - Senior Environmental Specialist -Landfill Systems Operator (Full Time)
Added 4 hours ago
AC
Assistant Vice President - Catastrophe Management Analyst
Aon Corporation
Toronto, ON
- Full-time
Are you a catastrophe management specialist who can turn modelling results into clear, confident advice for brokers and clients? Do you want to apply your insurance and reinsurance…
Added 5 hours ago
WO
Customer Service Specialist
Workplace Options
Toronto, ON
- Full-time
Exceptional organizational, relationship building and interpersonal communication skills
Added 5 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Aesop
Holt Renfrew
Vancouver, BC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 5 hours ago
IS
Customer Service Associate (Pittsburgh, PA, United States)
Industrial Scientific
Canada
- Full-time
…Pittsburgh, Pennsylvania. The primary responsibility of the Customer Relationship Specialist is to answer product questions and suggest information about other products and services,…
Added 6 hours ago
P
PepsiCo Beverages Full Time Field Customer Service Specialist
PepsiCo
Mississauga, ON
- Full-time
- Contract
The Customer Service Specialist (CSS) contributes to the success of PepsiCo Beverages Canada by providing exceptional customer service to various mid-format key customers. This includes…
Added 6 hours ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
The Events Specialist coordinates the day-to-day delivery of two signature events: the Compassionate Minds Luncheon in April and the Bottom Line Conference in October. Reporting to the…
Added 7 hours ago
RB
Client Advisor
Royal Bank of Canada
Regina, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 7 hours ago
LL
Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Achieve company objectives and targets and offer customers advice to ensure their satisfaction and thereby build a lasting relationship based on trust
Added 7 hours ago
T
Strategic Sourcing Specialist
TransAlta
Calgary, AB
- Full-time
Support supplier performance and relationship management for key strategic suppliers and OEMs, including governance, KPIs, commercial reviews, and continuous improvement.
Added 7 hours ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Added 7 hours ago
KB
Appliances Sales Specialist
Kent Building Supplies
Charlottetown, PE
- Full-time
The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances…
Added 7 hours ago
UO
Research Assistant, Psychiatry
University of Calgary
Calgary, AB
- Full-time
Excellent interpersonal, communication and relationship building skills including a high level of comfort interacting with children and parents in a clinical research setting
Added 7 hours ago
AC
Senior Technical Sourcing Specialist (Engineering Background)
Amphenol Communications Solutions
Markham, ON
- Full-time
Relationship Manager: Adept at building strong, collaborative relationships with suppliers and internal teams.
Added 7 hours ago
Senior Manager - Capital Markets
EY
Toronto, ON
Strong relationship builder with a broad network within the Capital Markets industry, EY’s global community, and key external stakeholders.
Added 8 hours ago
FH
Community Health Nurse - Licensed Practical Nurse, New Westminster
Fraser Health Authority
New Westminster, BC
- $32.84 to $44.96 CAD / hour
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 8 hours ago
PH
Registered Nurse Palliative Care
Providence Healthcare
Toronto, ON
- Part-time
The RN establishes a relationship in which the patient/client and family feels safe and respected. She/he advocates on behalf of the patient/client & family ensuring consideration of their…
Added 8 hours ago
PH
Registered Nurse Resource Team
Providence Healthcare
Toronto, ON
- Part-time
The RN establishes a relationship in which the patient/client and family feels safe and respected. She/he advocates on behalf of the patient/client & family ensuring consideration of their…
Added 8 hours ago
SM
Manager Granting
St. Michael's Hospital
Toronto, ON
- Full-time
Added 8 hours ago
SJ
Registered Practical Nurse - 6G Medicine and Transitional Care
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Establishing a therapeutic relationship with the patient;
Added 8 hours ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Added 8 hours ago
SM
Registered Practical Nurse (RPN) Family Practice Unit
St. Michael's Hospital
Toronto, ON
- Temporary
Establishing a therapeutic relationship with the patient.
Added 8 hours ago
SM
Registered Nurse Medical/Surgical ICU
St. Michael's Hospital
Toronto, ON
- Part-time
Establishing a therapeutic relationship with the patient;
Added 8 hours ago
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Registered Practical Nurse Orthopaedic and Amputee Rehab
Providence Healthcare
Toronto, ON
- Temporary
Establishes a relationship in which the patient/client & family feels safe and respected. She/he advocates on behalf of the patient/client & family ensuring consideration of their…

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-Kerrisdale Bkg Centr

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and everyday banking needs. Additionally, you will identify opportunities for specialist referrals and guide clients through digital banking options to help them reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client experience, problem-solving abilities, and a high level of digital literacy.

Skills

Client engagement
Problem solving
Financial services
Transaction services
Digital banking
Sales
Relationship management
Customer experience
Communication
Technology proficiency
Account management
Referral management
Financial goal support
Adaptability
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Sales
Transaction Processing
Relationship Management
Mobile Banking
Problem Solving
Referrals
Financial Goals
Banking Centre
Retail Banking
Personal Banking
Business Banking
Technology Expert

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