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Added 3 mins ago
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Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 3 mins ago
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Client Engagement Associate [Hourly]
CIBC
Orleans, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 3 mins ago
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Senior IT Audit Manager
BMO
Toronto, ON · FCP
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
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VALUATION SPECIALIST
BDC
Montreal, QC
- Full-time
As a Valuation Specialist, you will lead fair value assessments of private-company equity investments within BDC Capital’s Growth Equity Partners (GEP) and Venture Capital portfolios. You…
Added 3 mins ago
Sourcing Specialist
Purolator
ON · Mississauga, ON
Reporting to the Procurement Manager the Sourcing Specialist will:
Added 3 mins ago
IG
Project Manager - Finance
Infotree Global Solutions
Montreal, QC
- Contract
The Model Risk Governance Specialist is responsible for the following activities:
Added 3 mins ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 3 mins ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 3 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 19 mins ago
BT
Senior Tax Analyst
Baker Tilly Canada
Peterborough, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 19 mins ago
HM
Operational Specialist
Hunter Mercantile
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
Operations Specialist – Wealth Management & Portfolio Operations
Added 19 mins ago
GL
Customer Solutions Specialist
goeasy Ltd.
NB · Grand-Sault/Grand Falls, NB
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 19 mins ago
GM
Senior Quality Assurance Specialist
Galactic Minds INC
Toronto, ON
- Contract
Added 34 mins ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
Formulating and tracking outcome-focused KPIs (centering on First Contact Resolution) for specialist pods, equipping frontline leaders with diagnostic coaching insights that measurably…
Added 34 mins ago
Bilingual Trade Support Specialist (English & Mandarin)
Questrade Financial Group
Toronto, ON
We’re looking for our next Bilingual Trade Support Specialist. Could It Be You?
Added 34 mins ago
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Internal Controls Specialist SOX
Hays
MB · Manitoba, Canada
- $85 CAD / hour
- Contract
5+ years working in Internal Controls, preferably within a US listed SOX organizations or working with US SOX clients within a public accounting firm
Added 34 mins ago
GO
Junior Pension Benefits Specialist
Government of Prince Edward Island
Charlottetown, PE
- $73,379 to $90,129 CAD / year
- Full-time
The Department of Finance and Affordability is seeking a Junior Pension Benefit Specialist to join the Pensions & Benefits Section within the Pensions & Capital Management Division. The…
Added 34 mins ago
RC
Gestionnaire de Comptes
Randstad Canada
Montreal, QC
- Full-time
Added 34 mins ago
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Banking Advisor- EN
RBC
Quebec, QC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 34 mins ago
IG
Payroll Specialist
Insight Global
Dartmouth, NS
- $57,000 to $60,000 CAD / year
- Full-time
Added 49 mins ago
BL
Paid Media Acquisition and Growth Specialist
Blanc Labs
Toronto, ON
- Contract
We are looking for a Paid Acquisition/Media & Growth Specialist to own paid acquisition and conversion optimization for our direct-to-consumer marketing funnel for regulated…
Added 49 mins ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 49 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Amherstburg, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 1 hour ago
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SOFTWARE ENGINEERING SPECIALIST - Technical Leader
BDC
Montreal, QC
- Full-time
Added 1 hour ago
IC
Cloud Operations, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Reporting to the Leader, Cloud Operations, the Senior Specialist, Cloud Operations provides senior-level AWS platform engineering expertise to operate, support, and continuously improve…

CIBC

Client Engagement Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kanata-445 Kanata Ave

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Client Service, Customer Engagement, Customer Experience (CX), Identifying Opportunities, Product Knowledge

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More about this job

Responsibilities

The associate will provide first-line support by answering client questions, assisting with transactions, and guiding them through digital banking options. They are responsible for identifying sales opportunities, making specialist referrals, and strengthening client relationships to meet financial goals.

Requirements

The role requires a candidate who is goal-oriented, passionate about people, and digitally savvy with a strong sense of curiosity. Applicants must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations.

Skills

Branch banking
Client service
Customer engagement
Customer experience
Identifying opportunities
Product knowledge
Problem solving
Digital banking
Sales
Relationship management
Communication
Financial services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Sales
Referrals
Problem solving
Mobile banking
Relationship management
Banking centre
Personal banking
Business banking
Transaction support
Technology expert

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