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Added 14 mins ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
Utilize specialist market knowledge to assist with the development and on-going
Added 14 mins ago
T
Container Security Engineer
TheCorporate
ON · Ontario, Canada
- Contract
Understanding of Public Key Infrastructure (PKI), managing public key and private key certificates in Cloud environment for Paas services and applications
Added 14 mins ago
GO
Junior Pension Benefits Specialist
Government of Prince Edward Island
Charlottetown, PE
- $73,379 to $90,129 CAD / year
- Full-time
The Department of Finance and Affordability is seeking a Junior Pension Benefit Specialist to join the Pensions & Benefits Section within the Pensions & Capital Management Division. The…
Added 14 mins ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
Utilize specialist market knowledge to assist with the development and on-going
Added 14 mins ago
RC
Gestionnaire de Comptes
Randstad Canada
Montreal, QC
- Full-time
Added 14 mins ago
OC
Environmental Specialist
Outright Consulting
Hamilton, ON
- Full-time
Prepare permit applications or renewals for all regulatory requirements.
Added 14 mins ago
UT
Senior Specialist Supply Chain Planning and Optimization-French # 26-27220
US Tech Solutions
Laval, QC
- $29.6 USD / hour
- Contract
Supply Chain Planning & Optimization Specialist
Added 14 mins ago
TS
Emergency Disaster Services Specialist
The Salvation Army in Canada
Halifax, NS
- Full-time
The Emergency Disaster Services (EDS) Specialist assists with the planning and delivery of the Emergency Disaster Services program within the Atlantic Division.
Added 14 mins ago
R
Banking Advisor- EN
RBC
Quebec, QC
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 28 mins ago
RL
Meter Programming and Test Data Technician - Day shift
Romet Limited
ON · Mississauga, ON
- Full-time
Must be computer literate - Microsoft applications, Exposure to MRP would be a
Added 28 mins ago
DC
Quality Systems Specialist
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
The Quality Systems Specialist supports the maintenance and continuous improvement of the SCIEX Quality Management System in accordance with ISO 9001, ISO 13485, FDA Quality Management…
Added 28 mins ago
4A
Product Sales Specialist
401 Auto
ON · Niagara, Ontario
- Full-time
…selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or…
Added 28 mins ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 28 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Amherstburg, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 43 mins ago
B
SOFTWARE ENGINEERING SPECIALIST - Technical Leader
BDC
Montreal, QC
- Full-time
The person joining the team will be part of a group responsible for supporting and improving several applications. These applications cover various key BDC processes across its different…
Added 43 mins ago
R
UI/UX Designer
RLDatix
Toronto, ON
- Full-time
…the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver…
Added 43 mins ago
A
FinOps Specialist – Multi-Vendor Data & Cost Analytics
Akkodis
Toronto, ON
- Contract
Position: FinOps Specialist – Multi-Vendor Data & Cost Analytics
Added 43 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Ottawa, ON
- $53,500 CAD / year
- Full-time
…results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance. Through…
Added 59 mins ago
Flight Centre - Corporate Benefits Consultant - Toronto, ON
Flight Centre
ON
Ready to take your travel career in a new direction? Join Flight Centre Corporate Benefits (FCCB), a specialist team connecting employees of corporate partners with expert leisure travel…
Added 1 hour ago
KS
Application Support Specialist
Kumaran Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an experienced Advisory Application Developer to design, develop, deploy, and support enterprise-grade applications in a cloud-native environment. The ideal candidate will…
Added 1 hour ago
Environment Inspector (Inspector (Specialist) 3)
The Government of Nova Scotia
Amherst, NS
Closing Date: 10-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)
Added 1 hour ago
A
SOC Specialist (L1/L2 - Secret Cleared)
Accenture
Ottawa, ON
- Full-time
…security skills to design, build and protect enterprise systems, applications, data, assets and people for Accenture and our clients. You are eager to put your skills to use by helping us…
Added 1 hour ago
C
Client Engagement Associate [Hourly] - Contract
CIBC
New Hamburg, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Peterborough, ON
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Ottawa, ON
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to…

CIBC

Client Engagement Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kanata-445 Kanata Ave

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Client Service, Customer Engagement, Customer Experience (CX), Identifying Opportunities, Product Knowledge

Apply About employer

More about this job

Responsibilities

The associate will provide first-line support by answering client questions, assisting with transactions, and guiding them through digital banking options. They are responsible for identifying sales opportunities, making specialist referrals, and strengthening client relationships to meet financial goals.

Requirements

The role requires a candidate who is goal-oriented, passionate about people, and digitally savvy with a strong sense of curiosity. Applicants must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations.

Skills

Branch banking
Client service
Customer engagement
Customer experience
Identifying opportunities
Product knowledge
Problem solving
Digital banking
Sales
Relationship management
Communication
Financial services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Sales
Referrals
Problem solving
Mobile banking
Relationship management
Banking centre
Personal banking
Business banking
Transaction support
Technology expert

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