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Added 8 mins ago
SD
Front Store Supervisor, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Parry Sound, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 8 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 38 mins ago
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder Supply Chain Solutions
Montreal, QC · Anjou
Added 52 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 52 mins ago
C
Client Associate Wood Gundy
CIBC
Penticton, BC
- Part-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 52 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Orleans, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 52 mins ago
Financial Service Representative
Money Mart
Toronto, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 52 mins ago
Financial Service Representative
Money Mart
Milton, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 1 hour ago
CC
Retail Sales Associate
Canna Cabana
Saskatoon, SK
- Part-time
Ability to work any shift based on business needs, Monday to Sunday.
Added 1 hour ago
T
Personal Banking Associate - Le Plateau-Mont-Royal (18.75 hours)
TD
Montreal, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
T
Director Credit Execution, Commercial National Accounts
TD
Toronto, ON
- Full-time
…Diversified team. The Director guides and supports Associates and Associate Directors responsible for structuring credit proposals and analyzing the risks associated with lending facilities…
Added 1 hour ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
T
Personal Banking Associate - Guy & Sainte Catherine (30 hours)
TD
Montreal, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
T
Regional Manager, Private Banking
TD
Barrie, ON
- Full-time
The Regional Manager, Private Banking is responsible for providing sales leadership and oversight to a team of Private Banking professionals, with a focus on driving business performance,…
Added 1 hour ago
T
Personal Banking Associate Trainee - Montreal-Est
TD
Montreal, QC
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 hour ago
Associate, Term Funding & Capital Management
Scotiabank
Toronto, ON
Undergraduate degree in Finance, Business, Economics, Mathematics, Accounting, or a related field.
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Amherstburg, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 1 hour ago
B
Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
This role is responsible for delivering mission-critical solutions across real-time payment networks and modern banking ecosystems, including:
Added 2 hours ago
T
Personal Banking Associate (Part Time ,18.75h)- Chabanel, Montreal
TD
Montreal, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 2 hours ago
T
Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
T
Personal Banking Associate - Dorval (18.75 hours)
TD
Montreal, QC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 2 hours ago
T
Personal Banking Associate Trainee - Dollard-des-Ormeaux (Full time)
TD
Dollard-Des Ormeaux, QC
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 2 hours ago
C
Client Engagement Associate [Hourly] - Contract
CIBC
New Hamburg, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Peterborough, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 2 hours ago
C
Client Engagement Associate
CIBC
Ottawa, ON
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…

CIBC

Client Engagement Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kanata-445 Kanata Ave

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Client Service, Customer Engagement, Customer Experience (CX), Identifying Opportunities, Product Knowledge

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More about this job

Responsibilities

The associate will provide first-line support by answering client questions, assisting with transactions, and guiding them through digital banking options. They are responsible for identifying sales opportunities, making specialist referrals, and strengthening client relationships to meet financial goals.

Requirements

The role requires a candidate who is goal-oriented, passionate about people, and digitally savvy with a strong sense of curiosity. Applicants must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations.

Skills

Branch banking
Client service
Customer engagement
Customer experience
Identifying opportunities
Product knowledge
Problem solving
Digital banking
Sales
Relationship management
Communication
Financial services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Sales
Referrals
Problem solving
Mobile banking
Relationship management
Banking centre
Personal banking
Business banking
Transaction support
Technology expert

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