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Added 8 mins ago
AI
Junior EMR Implementation Specialist (BC)
Ava Industries
Abbotsford, BC · Lower Mainland, British Columbia
- Full-time
We are seeking a Junior Implementation Specialist to oversee the implementation of our EMR software at new clinic sites. You will guide clinics through the entire implementation process…
Added 23 mins ago
ZS
IVR Automation tester - French
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Candidates should be able to analyze execution results, troubleshoot failed automation runs, distinguish defects from environment issues, and support defect triage.
Added 23 mins ago
IS
IT Specialist
iN STUDIO
Toronto, ON
- Full-time
iN STUDIO is hiring an IT Specialist to own day-to-day IT support for our studio.
Added 23 mins ago
TI
Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
The IT Security Delivery Specialist is responsible for provisioning security rules in support of business objectives while following client Bank's standards across on‑premises and cloud…
Added 23 mins ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
…procurement processes to ensure technology capabilities effectively support business objectives and operational…
Added 23 mins ago
LN
Corporate Mechanical Maintenance Specialist
Logic NDT Solutions
Calgary, AB
- Full-time
The Corporate Mechanical Maintenance Specialist functions as a portfolio-wide Reliability and Asset Manager, shifting our multi-entity operations from reactive repairs to proactive asset…
Added 23 mins ago
T
Learning Module Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $7,556 to $9,062 CAD / month
- Full-time
The Learning Module Specialist is responsible for maintaining and enhancing TransLink’s Learning Management System as well as recommending and supporting improvement solutions. This role…
Added 23 mins ago
S
Customer Support Specialist
Stingray
Montreal, QC
- Full-time
Our Customer Support team is currently seeking a Customer Support Specialist who will impress Stingray Business clients by swiftly addressing queries and resolving Level 1 technical issues…
Added 23 mins ago
GR
Network Automation Specialist
Global Relay
Halifax, NS
- Full-time
The Network Automation Specialist is primarily responsible for building and integrating code required for deployments of automation, scripting, telemetry, and analytics solutions pertaining…
Added 23 mins ago
VC
Independent Dental Sales Agent - Maritimes
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 23 mins ago
VC
Independent Dental Sales Agent - British Columbia
Valsoft Corporation
Remote, Canada
- Contract
- Remote
We provide product training, samples, marketing materials, and lead support.
Added 23 mins ago
Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
As a Technical Specialist within Operational Resilience, you will help improve visibility into the health and performance of critical services, support faster issue identification and…
Added 38 mins ago
BC
Everyday Banking Specialist - Member Connect (Contact Centre)
Beem Credit Union
Burnaby, BC · Langley (District), BC · Langley, BC
- Full-time
The Everyday Banking Specialist is a trusted financial advisor with expertise in everyday banking, delivering exceptional member experience through a blend of transactional support,…
Added 38 mins ago
T
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!
Added 38 mins ago
UI
Heavy Vehicle Parts Specialist
UAP Inc.
Red Deer, AB
- $25.8 to $37.1 CAD / hour
- Full-time
Traction in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 38 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 38 mins ago
SD
Beauty Specialist, Hourly Part Time Evening
Shoppers Drug Mart
Paradise, NL
- Part-time
Always put the Customer first and provides superior customer service
Added 38 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Regina, SK
- Part-time
Always put the Customer first and provides superior customer service
Added 38 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kamloops, BC
- Part-time
Always put the Customer first and provides superior customer service
Added 38 mins ago
W
(CAN) Specialist, People (Calgary/Rocky View) 6 Month Contract
Walmart
Calgary, AB
- Full-time
Support the movement of associates within the organization by ensuring that all necessary documentation is completed in a timely manner and keyed in the HRIS, maintain employment files and…
Added 52 mins ago
AI
Airport Applications Specialist
Avanciers Inc.
Toronto, ON
- $18 to $20 CAD / hour
- Contract
Avanciers Incorporated is hiring a Airport Applications Specialist for one of our clients.
Added 52 mins ago
CO
Specialist - Corporate Safety
City of Medicine Hat
Medicine Hat, AB
- Full-time
We are currently hiring a Corporate Safety Specialist to support our organization. In this role, you'll help create safe, healthy, and resilient environments for employees, visitors, and…
Added 52 mins ago
LL
Service Supervisor - Acheson
Liebherr-Canada Ltd.
Acheson, AB
- Full-time
…Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation…
Added 52 mins ago
SP
Customer Success Specialist
Sirius Personnel
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- $60,000 to $70,000 CAD / year
- Full-time
…services to businesses and is looking for a Customer success Specialist to manage an existing portfolio of clients. In this role, you will work closely with customers, internal teams, and…
Added 52 mins ago
AI
Recruiter
American Iron & Metal (AIM)
Laval, QC
- Full-time
Reporting to the Senior Manager, Talent Acquisition, the Talent Acquisition Specialist will work closely with hiring managers to understand their staffing needs and will play a key role in…

CIBC

Client Engagement Associate

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Kanata-445 Kanata Ave

Employment Type

Regular

Weekly Hours

37.5

Skills

Branch Banking, Client Service, Customer Engagement, Customer Experience (CX), Identifying Opportunities, Product Knowledge

Apply About employer

More about this job

Responsibilities

The associate will provide first-line support by answering client questions, assisting with transactions, and guiding them through digital banking options. They are responsible for identifying sales opportunities, making specialist referrals, and strengthening client relationships to meet financial goals.

Requirements

The role requires a candidate who is goal-oriented, passionate about people, and digitally savvy with a strong sense of curiosity. Applicants must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations.

Skills

Branch banking
Client service
Customer engagement
Customer experience
Identifying opportunities
Product knowledge
Problem solving
Digital banking
Sales
Relationship management
Communication
Financial services

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Digital banking
Sales
Referrals
Problem solving
Mobile banking
Relationship management
Banking centre
Personal banking
Business banking
Transaction support
Technology expert

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