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Added 8 mins ago
WI
Early Talent Specialist
WSP in Canada
Laval, QC
- Full-time
Collaborate with business representatives, campus ambassadors and internal partners to deliver a consistent and inclusive candidate experience.
Added 8 mins ago
WI
Early Talent Specialist
WSP in Canada
Montreal, QC
- Full-time
Collaborate with business representatives, campus ambassadors and internal partners to deliver a consistent and inclusive candidate experience.
Added 8 mins ago
WI
Early Talent Specialist
WSP in Canada
Toronto, ON
- Full-time
Collaborate with business representatives, campus ambassadors and internal partners to deliver a consistent and inclusive candidate experience.
Added 8 mins ago
WI
Early Talent Specialist
WSP in Canada
Markham, ON
- Full-time
Collaborate with business representatives, campus ambassadors and internal partners to deliver a consistent and inclusive candidate experience.
Added 8 mins ago
A
Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
…leadership needed to deliver exceptional Guest experiences and business…
Added 8 mins ago
Technical Game Designer (Gameplay Bots)
Electronic Arts
Vancouver, BC
Join us for the opportunity to create groundbreaking games with some of the best developer talent in the industry.
Added 8 mins ago
LC
Sr Process Specialist/Engineer
LNG Canada
Calgary, AB
- Full-time
We are Canada’s first large-scale LNG export facility. With Phase 1 now operating, we’ve moved from project to business - and are preparing for a potential Phase 2 that could double our…
Added 8 mins ago
M
Administrative Assistant
MNP
Abbotsford, BC
- Full-time
…you’ll ensure the efficient and effective operation of our business. This role is based in our Abbotsford office with regular travel to the Chilliwack…
Added 8 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Full-time
Ensures staffing levels are adequate to effectively operate the business
Added 8 mins ago
SR
Wireless Sales Consultant
Staples Retail
Moncton, NB
- Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 23 mins ago
R
Software Developer
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Software Developer on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 23 mins ago
R
Cybersecurity Governance & Policy Specialist
Raise
Vancouver, BC
- Full-time
…cybersecurity policies, standards, and guidelines in alignment with business goals, regulatory obligations, and industry…
Added 23 mins ago
LI
Warranty Coordinator (18 Month Contract)
Leavitt Industrial Group
Langley (District), BC · Langley, BC
- Contract
High school diploma or equivalent required; post-secondary education in business administration or a related field is an asset
Added 23 mins ago
AI
Senior Power Platform Engineer
Aptino, Inc.
Quebec, QC
- Contract
The ideal candidate will design and deliver scalable, AI-powered business automation solutions leveraging Large Language Models (LLMs), conversational AI, machine learning, and enterprise…
Added 23 mins ago
CL
Appian developer
Cloudious LLC
Canada
- Contract
- Translate complex provider-domain requirements into optimized Appian designs by collaborating with product, business, and infrastructure teams.
Added 23 mins ago
PI
Senior Software Engineer, Accounts
PENN Interactive
Canada
- Full-time
…As a result, our stakeholders span the entire range of the business, and we must support them with whatever they are required to deliver without sacrificing the quality and performance we…
Added 23 mins ago
CC
Service Sales Representative - First Aid and Safety
Cintas Canada
Mississauga, ON
- Full-time
…skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated…
Added 23 mins ago
B
Logistics and Transport Coordinator
BRP
Valcourt, QC
- Temporary
Degree or background in Logistics, Transportation, Business Administration, International Trade, or an equivalent field.
Added 23 mins ago
B
Talent Acquisition Advisor
BRP
Valcourt, QC
- Full-time
Develop candidate pipelines using a variety of sourcing methods and become an expert in the business area you support (Global Fonctions). (let’s decode that a little, it really means go out…
Added 23 mins ago
BT
Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
Deliver high quality service and business advice to clients.
Added 23 mins ago
B
Talent Acquisition Advisor
BRP
Sherbrooke, QC
- Full-time
Develop candidate pipelines using a variety of sourcing methods and become an expert in the business area you support (Global Fonctions). (let’s decode that a little, it really means go out…
Added 23 mins ago
CC
Production Supervisor
Cintas Canada
Cambridge, ON
- Full-time
…limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for…
Added 23 mins ago
D
Analyst, Cyber Strategy
Deloitte
Ottawa, ON
- Full-time
…people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and…
Added 23 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Adaptability, Business Insights, Business Marketing, Competitive Intelligence (CI), Content Development, Creative Campaign Development, Curious Mindset, Disease Awareness Campaigns,…
Added 23 mins ago
MH
Senior Industrial Coater / Fireproofer
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Sherwood Park, AB
- Full-time

CIBC

Client Engagement Associate

Quebec, QC, Canada
Place CIBC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Place CIBC

Employment Type

Regular

Weekly Hours

37.5

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Teamwork

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and provide specialist referrals to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client engagement, problem-solving, and the ability to leverage technology to support client needs.

Skills

Customer service
Financial services
Transaction processing
Digital banking
Sales
Referral management
Problem solving
Relationship management
Mobile banking applications
Communication
Technology proficiency
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Sales
Digital Banking
Mobile Applications
Transaction Processing
Relationship Management
Problem Solving
Referrals
Personal Banking
Business Banking
Technology
Inclusion
Professional Development

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