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Added 16 mins ago
LM
Digital marketing specialist
L'Antidote Médias
Québec, QC
- From $63,500 CAD / year
- Full-time
- On-site
Added 40 mins ago
SR
Administrative Assistant
STRIVE Recruitment Inc.
Burnaby, BC
- Full-time
STRIVE is a Vancouver-based recruitment firm offering recruitment solutions in the specialist areas of Accounting Finance, Construction, Corporate Administration, Operations, and…
Added 40 mins ago
C
Client Engagement Associate
CIBC
Trail, BC
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 40 mins ago
FC
Advertising Specialist
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
The Advertising Specialist will assist in execution of digital media advertising campaigns in support of Fidelity Investments Canada. Working closely with the Manager, Digital Advertising,…
Added 1 hour ago
KE
Website & Graphic Design Specialist
Keystone Environmental
Burnaby, BC
- Contract
You stay current with emerging design trends, digital marketing tools, and AI technologies, and you are always looking for innovative ways to improve communication, efficiency, and user…
Added 1 hour ago
CE
Airframe Materials & Processes (M&P) Specialist
Capgemini Engineering
Montreal, QC
- Full-time
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 1 hour ago
LC
Sr Process Specialist/Engineer
LNG Canada
Calgary, AB
- Full-time
The Senior Process Specialist provides technical leadership in process engineering, utilities systems, greenhouse gas management, and process safety to support the safe, reliable,…
Added 1 hour ago
R
Cybersecurity Governance & Policy Specialist
Raise
Vancouver, BC
- Full-time
Reporting directly to the Cybersecurity Governance & Performance Lead, the Cybersecurity Governance & Policy Specialist works closely and collaboratively with cross-functional stakeholders…
Added 1 hour ago
TG
Senior Specialist, TSX Listings
TMX Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $85,000 to $95,000 CAD / year
- Full-time
Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while…
Added 1 hour ago
C
Client Engagement Associate [Hourly]
CIBC
Sherwood Park, AB
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 1 hour ago
AT
CRM specialist (Temporary - 9 Months)
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Steinbach, MB
- Full-time
…achieve their goals. Whether you’re teaching a client how to use digital banking, onboarding a new client in an office, or referring a complex opportunity to a specialist, your expertise…
Added 1 hour ago
RB
Client Advisor - Casual
Royal Bank of Canada
London, ON
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 hour ago
RB
Banking Advisor
Royal Bank of Canada
Moose Jaw, SK
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 2 hours ago
R
Client Advisor Intern
RBC
Ajax, ON
- Part-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 2 hours ago
R
Client Advisor
RBC
Iqaluit, NU
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 2 hours ago
R
Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
The Manager, Seller Experience drives the vision and execution of the seller experience strategy, providing people leadership, strategic program ownership, and hands-on operational…
Added 2 hours ago
C
Client Engagement Associate
CIBC
Quebec, QC · Place CIBC
- Full-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 2 hours ago
C
Client Engagement Associate, 15h/week - Ville St-Georges
CIBC
Saint-Georges, QC · Ville St-Georges
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 2 hours ago
C
Client Engagement Associate, 15h/week - St-Eustache
CIBC
Saint-Eustache, QC · St-Eustache
- Part-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…
Added 2 hours ago
Airframe Materials & Processes (M&P) Specialist
Capgemini
Montreal, QC
…potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all…
Added 2 hours ago
CH
RN CARE MGR III
Covenant Health
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently ranked among…
Added 2 hours ago
FG
Software Developer | Banking & Capital Markets
FDM Group
Toronto, ON
- Contract
We are seeking hands-on developers with experience building and supporting enterprise applications within financial services. Potential projects include digital banking, payments…
Added 3 hours ago
XE
Senior Technical Support Specialist
XR Extreme Reach
Toronto, ON
- Full-time
The Senior Technical Support Specialist is a highly skilled, technically focused position who operates at the intersection of support, engineering, and automation. This role serves as a…
Added 3 hours ago
R
Banking Advisor
RBC
Moose Jaw, SK
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…

CIBC

Client Engagement Associate

Quebec, QC, Canada
Place CIBC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Place CIBC

Employment Type

Regular

Weekly Hours

37.5

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Teamwork

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and provide specialist referrals to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client engagement, problem-solving, and the ability to leverage technology to support client needs.

Skills

Customer service
Financial services
Transaction processing
Digital banking
Sales
Referral management
Problem solving
Relationship management
Mobile banking applications
Communication
Technology proficiency
Goal orientation

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Sales
Digital Banking
Mobile Applications
Transaction Processing
Relationship Management
Problem Solving
Referrals
Personal Banking
Business Banking
Technology
Inclusion
Professional Development

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