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Added 3 mins ago
M
Advisor, Rapid Transit Analysis
Metrolinx
Toronto, ON
- Full-time
Successful completion of a University Degree in a Engineering or Planning (or related) or an advanced/specialist technical certification, requiring an equivalent number of years of…
Added 3 mins ago
AC
Investment Specialist (Full Time, 14 Month Term) Winnipeg/Hybrid
Access Credit Union
Winnipeg, MB · Corporate Office (General)
- Full-time
The Investment Specialist I seeks to manage and grow the assigned wealth management portfolio by providing exceptional service to both existing and potential members through the sale of…
Added 3 mins ago
R
Banking Advisor
RBC
Thompson, MB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 mins ago
UO
Academic and Career Advisor
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
- $7,158.42 to $10,292.25 CAD / month
- Part-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 18 mins ago
C
Lake Country and Northern Ontario Opportunities (Multiple Locations)
CIBC
Barrie, ON · Chatham-Kent, ON · Dryden, ON · Forest, ON · Fort Frances, ON · Goderich, ON · Hearst, ON · Huntsville, ON · Kapuskasing, ON · ON · Kirkland Lake, ON · Listowel, ON · Manitouwadge, ON · Mitchell, ON · Moosonee, ON · Owen Sound, ON · Petrolia, ON · Port Elgin, ON · Red Lake, ON · Sarnia, ON · Sault Ste. Marie, ON · Sioux Lookout, ON · Stratford, ON · Strathroy, ON · Sudbury, ON · Temiskaming Shores, ON · Thunder Bay, ON · Timmins, ON · Walkerton, ON · Wingham, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 18 mins ago
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Client Engagement Associate
CIBC
Victoria, BC
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 18 mins ago
C
Client Engagement Associate - LaChute
CIBC
Lachute, QC
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 18 mins ago
C
Client Engagement Associate - Rouyn-Noranda
CIBC
Rouyn-Noranda, QC · Principale & Perreault
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 18 mins ago
HR Operations & Payroll Specialist
Klassen Group
Abbotsford, BC
Apply through this posting with your resume and a short note on why this role fits you. We review applications as they arrive and will be in touch with candidates who look like a strong…
Added 18 mins ago
L
Business Analyst, Requirement Specialist - Health and Welfare Administration
LifeWorks
Toronto, ON
- Full-time
Are you someone who speaks both "business" and "technology"? We're looking for a Business Analyst - Requirement Specialist - Health and Welfare Administration to help our clients transform…
Added 33 mins ago
PACT Service Coordinator - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
…team as the shift manager, team nurse, a team substance abuse specialist, vocational specialist or spiritual care provider. (See addendums to these job specialty…
Added 48 mins ago
A
Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
As a Technical Services Specialist, you’ll take on a more advanced, consultative role supporting Absorb’s clients through technical integrations, data solutions, and cross-system…
Added 48 mins ago
HH
Exercise Instructor
Halton Healthcare
Oakville, ON
- Part-time
ACSM Exercise Specialist certification or equivalent preferred or in progress
Added 48 mins ago
HH
Exercise Instructor
Halton Healthcare
Oakville, ON
- Contract
ACSM Exercise Specialist certification or equivalent preferred or in progress
Added 1 hour ago
Alterations Specialist
David's Bridal
Langley (District), BC · Langley, BC
Added 1 hour ago
CG
Talent Acquisition Specialist
Calian Group
Ottawa, ON
- Full-time
We are looking for a Talent Acquisition Specialist to support Calian’s corporate hiring needs by managing the full recruitment lifecycle. In this role, you will partner with hiring managers…
Added 1 hour ago
R
Client Advisor
RBC
Sudbury, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
SL
VP, Internal Audit, Global Asset Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
A track record of leading geographically diverse teams, attracting and developing talent, and building strong succession and specialist capabilities.
Added 1 hour ago
AC
Specialist, IFE Product and Operations - Temporary
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Specialist, IFE Product and Operations will provide operational and product end-end oversight of all software, media and campaign activities/decisions that impact the In-Flight…
Added 1 hour ago
RL
Grants Specialist
RightBlue Labs Inc
Remote, Canada
- Full-time
- Remote
We are looking for a Grants Specialist to manage and execute grant strategies across a large portfolio of active clients. This role focuses on client management, opportunity oversight, and…
Added 1 hour ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
Nous sommes présentement à la recherche d’un(e) Spécialiste des opérations de flotte / Fleet Operations Specialist pour notre bureau à Ste-Sophie.
Added 1 hour ago
R
Contracts Principal Specialist
RTX
Calgary, AB
- Full-time
We are presently seeking a highly skilled and detailed-oriented Contracts Principal Specialist to manage and oversee contracts/subcontracts across their lifecycle. In this role, you’ll…
Added 1 hour ago
E
Specialist, Valuation
EPCOR
AB · Edmonton, Alberta
- Full-time
We are hiring a full-time permanent Valuation Specialist position working out of Edmonton, AB. We welcome applications from internal and external candidates.
Added 1 hour ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
We are looking for an Administration Service Specialist to join our Group Medical Underwriting team on a 6-month contract. This position follows a hybrid work model, with employees working…
Added 1 hour ago
PG
Programmatic Specialist
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
The Programmatic Specialist is responsible in aiding activities such as campaign setup, campaign management, optimizations and performance reporting. The Programmatic Specialist is…

CIBC

Client Engagement Associate

Nanaimo, BC, Canada
ON, Canada
Country Club Mall Wellington, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Country Club Mall Wellington

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and everyday banking needs. Additionally, you will identify opportunities for product sales and specialist referrals while guiding clients through digital banking tools.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client service, problem-solving, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Customer experience
Technology support
Communication
Active listening
Adaptability
Financial literacy

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Sales
Digital Banking
Mobile Banking
Transaction Services
Relationship Management
Problem Solving
Financial Goals
Referrals
Retail Banking
Personal Banking
Business Banking
Technology Expert
Inclusive Environment

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