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Added 11 mins ago
BM
Brand Ambassador - Plinko
Brand Momentum
Mississauga, ON
- Part-time
In-Store Product Sampler / Brand Ambassador (Event Activation Specialist)
Added 11 mins ago
BM
Brand Ambassador - Plinko
Brand Momentum
Hamilton, ON
- Part-time
In-Store Product Sampler / Brand Ambassador (Event Activation Specialist)
Added 11 mins ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
Nous sommes présentement à la recherche d’un(e) Spécialiste des opérations de flotte / Fleet Operations Specialist pour notre bureau à Ste-Sophie.
Added 11 mins ago
Senior HSEQ Advisor
CIMIC
Vancouver, BC
Support the establishment and mobilisation of new projects, including development of HSEQ Management Plans, risk registers, procedures and readiness activities.
Added 11 mins ago
M
Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Contract Management Senior Specialist you will play a critical role in driving vendor relationships, optimizing third‑party performance, and enabling strong business outcomes through…
Added 11 mins ago
R
Contracts Principal Specialist
RTX
Calgary, AB
- Full-time
We are presently seeking a highly skilled and detailed-oriented Contracts Principal Specialist to manage and oversee contracts/subcontracts across their lifecycle. In this role, you’ll…
Added 11 mins ago
E
Specialist, Valuation
EPCOR
AB · Edmonton, Alberta
- Full-time
A working knowledge of advanced risk management, commercial services and legal agreements would also be considered an asset
Added 11 mins ago
PG
Programmatic Specialist
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
The Programmatic Specialist is responsible in aiding activities such as campaign setup, campaign management, optimizations and performance reporting. The Programmatic Specialist is…
Added 11 mins ago
PG
Paid Social, Assistant
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Assist the Social Specialist and Social Supervisors in managing and executing approved Social Media plans
Added 26 mins ago
MR
Part-Time Sales Associate
Match Retail
Toronto, ON
- $22 CAD / hour
- Part-time
Provide expert knowledge on the luxury products and their features, offering tailored recommendations to suit each customer’s needs.
Added 41 mins ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
As a leading Canadian wealth management organization, Richardson Wealth offers the personal touch of a boutique firm while delivering big results. With offices across the country, we are…
Added 41 mins ago
TC
Advancement Communications Specialist
The Christian Reformed Church in North America
ON
- $26.31 CAD / hour
- Part-time
The Advancement Communications Specialist will work alongside the Communications Manager to execute day-to-day communications across drafting, digital production, channel management, and…
Added 41 mins ago
Social Media Coordinator
Northland Properties
Vancouver, BC
…hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 41 mins ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
…experience working with Building Automation Systems. As a System Specialist, you are a trusted advisor, team player, and frontline technical expert. You will perform project start-ups,…
Added 55 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Innisfail, AB
- Full-time
Strong knowledge and skills in behaviour management techniques.
Added 55 mins ago
SC
Service Ontario - Bilingual Customer Support Specialist (English & French)
Staples Canada
Toronto, ON · Scarborough, ON
- Part-time
…environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 55 mins ago
SC
Service Ontario - Customer Support Specialist
Staples Canada
Toronto, ON · East York, ON
- Part-time
…environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and…
Added 1 hour ago
NU
Wellness Program Specialist
Northeastern University
Vancouver, BC
- Full-time
The Wellness Program Specialist position will support the wellness of learners at Northeastern’s Vancouver campus. This is an 18 month term appointment. The Specialist will develop and…
Added 1 hour ago
GD
Specialist, Applications
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
We are seeking a highly skilled Applications Specialist to join our team and oversee a variety of critical tasks including IT installations, escalations support, rollouts, hardware…
Added 1 hour ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
Undertakes and completes a variety of complex audit projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Added 1 hour ago
PC
Bilingual IT Support Analyst
People Corporation
Laval, QC · QC - PC Laval
- Full-time
…conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment…
Added 1 hour ago
D
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
…objectives. Your projects and initiatives require in-depth, extensive knowledge of your line of work. You help solve highly complex problems that require comprehensive analysis and…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Nanaimo, BC · ON · Country Club Mall Wellington
- Full-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 1 hour ago
PG
Search Specialist
Publicis Groupe Holdings B.V
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Strong project management skills - ability to independently complete assigned tasks successfully and on-time.

CIBC

Client Engagement Associate

Nanaimo, BC, Canada
ON, Canada
Country Club Mall Wellington, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Country Club Mall Wellington

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and everyday banking needs. Additionally, you will identify opportunities for product sales and specialist referrals while guiding clients through digital banking tools.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a strong focus on client service, problem-solving, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Customer experience
Technology support
Communication
Active listening
Adaptability
Financial literacy

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Service
Sales
Digital Banking
Mobile Banking
Transaction Services
Relationship Management
Problem Solving
Financial Goals
Referrals
Retail Banking
Personal Banking
Business Banking
Technology Expert
Inclusive Environment

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