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Added 3 mins ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
Develop new business opportunities and revenue streams across emerging markets.
Added 3 mins ago
MN
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Mosaic North America
Thunder Bay, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 3 mins ago
MN
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Mosaic North America
Cornwall, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 3 mins ago
MN
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Mosaic North America
Newmarket, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 3 mins ago
MN
Future ABR - Alcohol Sampling Brand Ambassador
Mosaic North America
Vancouver, BC
- Internship
\Working with ongoing business (will have casual shifts through the year, schedule provided in advance)\
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Forward Deployed Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing…
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Sr. Brand Manager (KT by Knix)
Knix
Toronto, ON
- From $110,000 CAD / year
- Full-time
…using data and insights to challenge assumptions and drive business…
Added 3 mins ago
MN
Analytics and Insights Analyst (CPG)
Mosaic North America
Mississauga, ON
- Full-time
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build…
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Technical Documentation & BOM Specialist
Actalent
Ottawa, ON
- $30 to $50 CAD / hour
- Contract
The role is based within the NPI Test engineering team, housed in a 425,000-square-foot campus in the Kanata North Business Park. The facility supports a collaborative environment with over…
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K
Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
…force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical…
Added 3 mins ago
MN
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Mosaic North America
Ottawa, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 3 mins ago
MN
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Mosaic North America
AB · Edmonton, AB
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 3 mins ago
Gestionnaire, accès au marché / Manager, Market Access
SERVIER MONDE
Laval, QC
Added 3 mins ago
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RQ11753 - Data Analytical Specialist/Scientist - Senior
Maarut
Toronto, ON
- Contract
of emerging Business Intelligence trends and directions
Added 17 mins ago
K
Facilities Maintainer/Maintenance Technician
Kinectrics
Tiverton, NS
- Full-time
Added 17 mins ago
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General Counsel
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
Partner with leaders across Operations, Manufacturing, Sales, HR, Finance, IT, Marketing, and Innovation to support business objectives while protecting the organization's interests.
Added 17 mins ago
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Senior Technical Lead - Remediation
AECOM
Halifax, NS
- $120,000 to $145,000 CAD / year
- Full-time
…options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase…
Added 32 mins ago
CC
Technical Support Analyst
Colas Canada Inc.
St. Albert, AB
- Full-time
Colas IS Support is the information technology arm of the North America business for Colas and is based in Denver, Colorado. Colas ISS strives to make Colas an industry leader through…
Added 32 mins ago
AC
Senior Actuarial Analyst, High Net Worth Pricing
Aviva Canada
Markham, ON
- Full-time
Are you passionate about uncovering insights within complex data and translating them into better business outcomes? Do you enjoy solving unique pricing challenges where every risk tells a…
Added 32 mins ago
AC
Senior Actuarial Analyst, Personal Pricing
Aviva Canada
Markham, ON
- Full-time
Are you passionate about using data to solve complex business challenges? Do you enjoy uncovering insights, testing new ideas, and turning analysis into action? Are you excited by the…
Added 32 mins ago
SP
Cement Technical Sales Representative
Stubbe's Precast
Canada
- Full-time
Stubbe’s is a family-owned and operated company that has been in business for over 40 years. At Stubbe’s, our continued focus is to provide unique, cost-effective, and lasting building…
Added 32 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 32 mins ago
SQ
Bilingual Financial Service Consultant- Insurance
Sunlife Québec
Montreal, QC
- Full-time
Work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Added 32 mins ago
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IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
Hands-on experience with at least one business firewall/SD-WAN platform (e.g., Fortinet, Meraki, Palo Alto, SonicWall, Ubiquiti), plus routing and VPN fundamentals.
Added 32 mins ago
Senior Advisor, Agency Oversight and Freedom of Information
Alcohol and Gaming Commission of Ontario
Toronto, ON
Post-secondary education in relevant fields such as Public Policy, Political Science, Law, Economics, Business Administration, Information Management, or equivalent senior experience with…

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-400 Burrard St. Commerce Pl. Main Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Leveraging Technology, People Management, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client engagement, problem-solving, and the ability to effectively leverage mobile banking technology.

Skills

Accountability
Client service
Communication
Customer engagement
Customer experience
Customer service
Digital literacy
Empathy
Financial services
Interpersonal communication
Leveraging technology
People management
Sales
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Sales
Digital banking
Mobile banking
Transactions
Referrals
Relationship management
Problem solving
Technology
Personal banking
Business banking
Inclusion
Professional development

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