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Commis aux opérations - Operations Clerk
Brenntag
Beauharnois, QC · Canada / Beauharnois
- Full-time
Gestion du courrier et des envois par service de messagerie : Trier le courrier entrant, distribuer les notes de service internes et coordonner les envois par messagerie, les expéditions de…
Added 6 mins ago
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Mover | Full Time - Vancouver
Burly Boyz Moving & Storage
Vancouver, BC
- $20 to $24 CAD / hour
- Full-time
All new team members complete paid onboarding covering our moving procedures and customer service standards. If you’re new to the moving industry, you’ll learn furniture protection,…
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Client Associate (IR licensed) Wood Gundy
CIBC
St. John's, NL
- Full-time
You’re a certified professional. You have current accreditation and are in good standing as an Investment Representative (IR) with Canadian Investment Regulatory Organization - Investment…
Added 6 mins ago
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Auto Body Parts Coordinator (Kitchener-Waterloo)
Boyd Group Services
Kitchener, ON
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
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Medical Clinic Receptionist - Burlington
Foundation Health Canada
Burlington, ON
- $18.5 CAD / hour
- Part-time
Previous experience in a medical office, healthcare setting, or customer service role is preferred.
Added 6 mins ago
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Pharmacy Assistant (Part Time)
Revolution Recruiting
Rothesay, NB
- Part-time
We’re currently looking for like-minded team members to join our movement, which is to provide the very best care and service to our clients.
Added 6 mins ago
RR
Pharmacy Assistant (Full Time)
Revolution Recruiting
Rothesay, NB
- Full-time
We’re currently looking for like-minded team members to join our movement, which is to provide the very best care and service to our clients.
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Project Manager - Industrial
Black & McDonald Limited
Remote, Canada
- Full-time
- Remote
Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
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Mechanical Estimator
Black & McDonald Limited
Ottawa, ON
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
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HVAC/R Technician - Commercial & Industrial Service
Black & McDonald Limited
Winnipeg, MB
- Full-time
Black & McDonald Limited is seeking a skilled HVAC/R Service Technician to join our growing Service team in Winnipeg, Manitoba. The successful candidate will perform service, maintenance,…
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Winter Jobs - Full or Part Time - Seasonal
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Part-time
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Health and Welfare Implementation Manager
LifeWorks
Toronto, ON
- Full-time
Exceptional customer focus, strong professional acumen, and a demonstrated aptitude for technology
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Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
With locations throughout Metro Halifax, their teams are committed to delivering quality automotive service, building lasting customer relationships, and creating a positive experience for…
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Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
…that builds brand awareness, grows our audience, and drives customer acquisition. The candidate will own social strategy recommendations, content planning, day-to-day channel execution,…
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Senior Financial Advisor - 1st and Renfrew Branch - Vancouver, BC
Scotiabank
Vancouver, BC
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
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Sr Client Support Consultant
The Canada Life Assurance Company
Winnipeg, MB
Demonstrated commitment to client service excellence, teamwork, continuous learning, and building strong professional relationships.
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Director, Network & Security AI and Automation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…platforms, applications, and agents. The Director will improve service speed, consistency, reliability, and scalability while helping Canada Life adopt AI securely and responsibly at…
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Executive Assistant - Toronto
EY
Toronto, ON
Excellent customer service and proven team player with strong written and oral communications skills
Added 21 mins ago
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Content Creator
Kaizen Automotive Group
Toronto, ON · Etobicoke, ON
- Full-time
…Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH…
Added 21 mins ago
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Account Executive - Leasing & Fleet Services
Kaizen Automotive Group
Leduc, AB
- Full-time
Building strong client relationships through proactive communication, exceptional service, and strategic account management.
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Steam Cleaner/Painter
Toromont Cat
Winnipeg, MB
- Full-time
Deliver exceptional customer service by ensuring internal and external customer requirements are met efficiently, professionally, and with a strong focus on quality.
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Junior Product Manager
Hypertec Group
Montreal, QC
- Full-time
Strong relationship-management and professional communication skills, with the ability to work effectively with large multinational vendors and internal stakeholders.
Added 21 mins ago
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Program Manager, Water Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Research and evaluate emerging technologies, industry practices, and process improvements that enhance water accountability, operational efficiency, asset performance, and customer service.
Added 21 mins ago
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Billing Quality Lead -Temporary Full Time
CarePartners
Mississauga, ON
- Full-time
- Temporary
…Mississauga office. The ideal candidate will have a strong customer-service focused attitude and will provide expertise and support on rejection related issues within an integrated patient…
Added 21 mins ago
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Cleaners in Toronto
HomeCleans
Toronto, ON
- $23 to $27 CAD / hour
- Contract
This role is for independent contractors who will be assigned cleaning jobs based on availability, location, and service needs.

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-400 Burrard St. Commerce Pl. Main Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Leveraging Technology, People Management, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client engagement, problem-solving, and the ability to effectively leverage mobile banking technology.

Skills

Accountability
Client service
Communication
Customer engagement
Customer experience
Customer service
Digital literacy
Empathy
Financial services
Interpersonal communication
Leveraging technology
People management
Sales
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Sales
Digital banking
Mobile banking
Transactions
Referrals
Relationship management
Problem solving
Technology
Personal banking
Business banking
Inclusion
Professional development

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