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Added 31 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Innisfail, AB
- Full-time
Classification: Classroom Behaviour Specialist
Added 31 mins ago
O
Associate Production Support Specialist
OpenText
Waterloo, ON
- Full-time
As an Associate Product Support Specialist, you will provide technical and account support to clients, troubleshoot complex issues, and contribute to the success of both the business and…
Added 31 mins ago
SC
Search Specialist
Starcom Canada
Toronto, ON
- $45,000 to $50,000 CAD / year
- Full-time
Wellness & Tech benefits to support what’s most important to you
Added 31 mins ago
M
Senior Advisor,Rapid Transit Insights
Metrolinx
Toronto, ON
- Full-time
…comprehensive technical analysis to develop strategic plans in support of corporate Metrolinx long-range transportation planning…
Added 46 mins ago
RT
Conseiller(ère) principal(e), Éthique et conformité (Triage et évaluation)
Rio Tinto
Montreal, QC
- Full-time
Added 1 hour ago
LI
Data Analytical Specialist/Scientist
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement) is seeking a Senior Data Analytical Specialist/Scientist to join their team in Toronto. The successful consultant will lead the development and delivery of…
Added 1 hour ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Systems Testing/QA Specialist to support the Labour and Transportation Cluster. The successful…
Added 1 hour ago
Corporate Air Escalations Specialist - Toronto, Vancouver, Montreal
Flight Centre
Quebec, QC
Are you passionate about airfares, ticketing, and solving complex travel challenges? As a Corporate Air Escalations Specialist, you will play a critical role in supporting high-level air…
Added 1 hour ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 1 hour ago
HQ
Applications Scientist, Structural Biology
High Q Technologies
ON · Ontario, Canada
- $80,000 to $110,000 CAD / year
- Full-time
Support grant applications with academic collaborators, including experimental design and preliminary data.
Added 1 hour ago
SI
Java Developer
Smart IT Frame LLC
Mississauga, ON
- Full-time
Seeking a Specialist with 7 years of experience in Java Frameworks to design develop and maintain scalable microservices based applications using Spring and Spring Boot
Added 1 hour ago
CH
Commercial Operations Specialist
Calculated Hire
Toronto, ON
- $27 CAD / hour
- Full-time
The Elevate program Deal Specialist role is an early‑career position within BMO’s Commercial and Corporate Lending Operations organization. This role supports the execution and ongoing…
Added 1 hour ago
L
Patient Financing Specialist
Lettuce
Toronto, ON
- Full-time
…You would be one of our earliest hires, helping shape how we support patients as we…
Added 1 hour ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
…the "why" behind the numbers? We are looking for a dynamic Specialist, Channel Compensation,who pairs strong financial and data skills with a strategic, big-picture mindset. In this role,…
Added 1 hour ago
SH
Social Media Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Working with our Social Media Specialist to understand areas of opportunity for copy and creative and making relevant changes for future calendars.
Added 1 hour ago
E
AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
Operational Scope: Support across global Hardware Platform Solutions (HPS) Design Centers and secure testing labs (including the Hardware Platform Solutions (HPS) Innovation Lab and local…
Added 1 hour ago
GL
Occupational Health, Safety and Environment Specialist
Gay Lea Foods
Teeswater, ON
- Full-time
Attend and support site Joint Health and Safety Committees
Added 1 hour ago
W
BIM Coordinator
WalterFedy
AB · Edmonton, AB
- Full-time
Act as Revit support specialist to all disciplines as needed, with focus on Mechanical Engineering
Added 1 hour ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 2 hours ago
P
M365 Specialist
Prophix
Toronto, ON · Etobicoke, ON
- $80,000 to $113,000 CAD / year
- Full-time
As an M365 Specialist, you are the single owner of Prophix's Microsoft 365 tenant, accountable for its security, compliance, and day-to-day health for employees across North America,…
Added 2 hours ago
CM
Physician Support Specialist
CASA Mental Health
AB · Edmonton, AB
- Full-time
the Physician Support Specialist, follows established policies and procedures; gathers and records all necessary information in the process of maintaining the physician’s patient records.…
Added 2 hours ago
UW
Specialist, Food Security (DTES, Vancouver)
United Way British Columbia
Burnaby, BC
- $89,416.6 CAD / year
- Full-time
As the Specialist, Food Security, you will support community-based food security programs in Vancouver’s Downtown Eastside (DTES), helping strengthen access to food and community…
Added 2 hours ago
SI
Java Backend Developer
Smart IT Frame LLC
Mississauga, ON
- Full-time
Seeking a Specialist with 7 years of experience in Java Frameworks to design develop and maintain scalable microservicesbased applications using Spring and Spring Boot
Added 2 hours ago
BG
Senior Service Retention Specialist
BMW Group
Richmond Hill, ON
- Full-time
The Service Retention Specialist role focuses on developing programs and strategies to foster customer retention and realize growth opportunities within the BMW and MINI service business.…
Added 2 hours ago
BH
Department Head – Technological Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Board invites applications for the following Secondary teaching position:

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-400 Burrard St. Commerce Pl. Main Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Leveraging Technology, People Management, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client engagement, problem-solving, and the ability to effectively leverage mobile banking technology.

Skills

Accountability
Client service
Communication
Customer engagement
Customer experience
Customer service
Digital literacy
Empathy
Financial services
Interpersonal communication
Leveraging technology
People management
Sales
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Sales
Digital banking
Mobile banking
Transactions
Referrals
Relationship management
Problem solving
Technology
Personal banking
Business banking
Inclusion
Professional development

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