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Added 1 min ago
T
Senior Cybersecurity Specialist Vulnerability Management
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
…supporting policies and standards, the Senior Cybersecurity specialist, Vulnerability Management is a resourceful and forward-thinking subject matter expert, providing senior level of…
Added 1 min ago
SR
Technical Support Specialist II
Stellar Recruitment Inc.
Vancouver, BC
- $40 to $50 CAD / hour
- Contract
…applications, Microsoft 365, Exchange Online, and other enterprise technology within established…
Added 1 min ago
H
Global Mining Practice Business Development Leader
HDR
Ottawa, ON
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 1 min ago
AC
Power BI Specialist
Amphenol Communications Solutions
Markham, ON
- Full-time
…end markets for the Company's products are communications and information processing markets, including cable television, cellular telephone and data communication and information…
Added 31 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Apply data analytics and emerging technology, including artificial intelligence, where they provide practical value.
Added 31 mins ago
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Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 46 mins ago
H
Global Mining Practice Business Development Leader
HDR
Saskatoon, SK
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 46 mins ago
SE
IT Generalist (On-Site)
Sherwood Electromotion Inc.
Concord, ON
- Full-time
Assessing a company’s information system and identifying gaps that need to be addressed
Added 1 hour ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
Develop business relationships with technology providers, contractors, specialist consultants and other teaming partners that extend HDR’s mining capabilities and market access.
Added 1 hour ago
GO
Web Solution Specialist
Government of Northwest Territories
Yellowknife, NT
- $106,158 to $126,809 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Web Solution Specialist to join Information Systems Shared Services within the Department of Finance in Yellowknife.
Added 1 hour ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
…$100000.00Salary/year, Job Category: IT and Innovation, The AI Enablement Specialist is the go-to person for helping Smart Circle’s teams get real value from Claude, ChatGPT, and the…
Added 1 hour ago
BA
People & Culture Coordinator
B+H Architects
Toronto, ON · B+H Canada Toronto
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 1 hour ago
C
Client Engagement Associate, 29h/week - Vaudreuil
CIBC
Vaudreuil-Dorion, QC
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 1 hour ago
SJ
People & Culture Coordinator
Surbana Jurong Group
Toronto, ON · B+H Canada Toronto
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 1 hour ago
R
Principal Specialist, Product Design
RTX
Waterloo, ON
- Full-time
Raytheon Waterloo is seeking a Principal Specialist, Product Design to be part of the team supporting legacy and Next Generation Airport Traffic Control (ATC) programs. The candidate will…
Added 1 hour ago
GR
Data Services Specialist
Global Relay
Vancouver, BC
- Full-time
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We…
Added 2 hours ago
EP
Intermediate IT Service Desk Analyst
Eupraxia Pharmaceuticals Inc.
Vancouver, BC
- Full-time
Post-secondary diploma or degree in Computer Science, Information Technology, or a related field. Completed or substantially completed ITIL v3/v4 Foundation certification.
Added 2 hours ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
Victoria, BC
- Full-time
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We…
Added 2 hours ago
IO
Inspection Specialist
Imperial Oil
Sarnia, ON
- Full-time
At Imperial, we work every day to responsibly develop Canada’s energy resources – applying technology and innovation to supply affordable, accessible and reliable energy while reducing…
Added 2 hours ago
EPL Digital Communications Specialist - Marketing and Communications Division
City of Edmonton
AB
You will collaborate closely with fellow specialists on the Marketing & Communications team, clients across EPL, Information Technology and external vendors to turn organizational…
Added 3 hours ago
A
BIM Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
Minimum 3 years of experience working with technical construction drawings and/or documents, including experience as a BIM Specialist or BIM Coordinator.
Added 3 hours ago
C
Lake Country and Northern Ontario Opportunities (Multiple Locations)
CIBC
Barrie, ON · Chatham-Kent, ON · Dryden, ON · Forest, ON · Fort Frances, ON · Goderich, ON · Hearst, ON · Huntsville, ON · Kapuskasing, ON · ON · Kirkland Lake, ON · Listowel, ON · Manitouwadge, ON · Mitchell, ON · Moosonee, ON · Owen Sound, ON · Petrolia, ON · Port Elgin, ON · Red Lake, ON · Sarnia, ON · Sault Ste. Marie, ON · Sioux Lookout, ON · Stratford, ON · Strathroy, ON · Sudbury, ON · Temiskaming Shores, ON · Thunder Bay, ON · Timmins, ON · Walkerton, ON · Wingham, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 3 hours ago
C
Client Engagement Associate
CIBC
Victoria, BC
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 3 hours ago
C
Client Engagement Associate - LaChute
CIBC
Lachute, QC
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 3 hours ago
C
Client Engagement Associate - Rouyn-Noranda
CIBC
Rouyn-Noranda, QC · Principale & Perreault
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-400 Burrard St. Commerce Pl. Main Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Leveraging Technology, People Management, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client engagement, problem-solving, and the ability to effectively leverage mobile banking technology.

Skills

Accountability
Client service
Communication
Customer engagement
Customer experience
Customer service
Digital literacy
Empathy
Financial services
Interpersonal communication
Leveraging technology
People management
Sales
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Sales
Digital banking
Mobile banking
Transactions
Referrals
Relationship management
Problem solving
Technology
Personal banking
Business banking
Inclusion
Professional development

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