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Added 14 mins ago
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Associate Specialist - Quotations
Wesco
Calgary, AB
- Full-time
As an Associate Specialist – Quotations, you will assist in developing proposals, bids, quotations, or other documents describing organizational products and services in response to…
Added 14 mins ago
PACT Service Coordinator - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
The PACT Service Coordinator is responsible for assessing, planning, development and coordination of treatment, rehabilitation and support services provided to program participants under…
Added 29 mins ago
KA
Client Success Specialist
Kaizen Automotive Group
Calgary, AB
- Full-time
…fast-paced environment. You'll build strong client relationships, support service delivery, and contribute to customer satisfaction and retention while working within a collaborative and…
Added 29 mins ago
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Patient Services Specialist
BonLook
Penticton 1, BC
- Full-time
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
Added 29 mins ago
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Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape…
Added 29 mins ago
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Customer Experience Specialist – Reviews & Social Care
Pergolux
Remote, Canada
- $58,000 to $65,000 CAD / year
- Full-time
- Remote
As a Customer Experience Specialist – Reviews & Social Care, you will own the monitoring, public response coordination, and resolution follow-through for customer feedback across our US…
Added 29 mins ago
A
IT Specialist
AccorHotel
Jasper, AB
- Full-time
…Regional Team and the broader Technology Services Team, the IT Specialist plays a key role in supporting day-to-day IT support, service requests, and ensuring alignment with company IT…
Added 44 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Toujours accorder la priorité au client et offrir un service à la clientèle de qualité supérieure.
Added 44 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Glengarry, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 44 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Ajax, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 44 mins ago
Warehouse Specialist
United Services Group
Brampton, ON
…in accordance with company policies and processes. Provide support to the Equipment Service Department with the replenishment of parts nationally and overall manage all Assets and…
Added 44 mins ago
Alterations Specialist
David's Bridal
Langley (District), BC · Langley, BC
…them and taking care of them with one of the highest customer service scores in…
Added 44 mins ago
VP
Spécialiste des ventes et de la formation – MD Formula | MD Formula Sales & Education Specialist
Victoria Park Medispa
Westmount, QC
- Full-time
…traitements et les produits les plus récents. Nous offrons un service à la clientèle inégalé dans un environnement professionnel, à la fine pointe de la technologie et sécuritaire. Nous…
Added 44 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Outstanding Location – Free on-site parking, nearby shopping and banking, and easy access to specialist support, labs, diagnostics, and hospital services.
Added 59 mins ago
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Client Advisor
RBC
Sudbury, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 59 mins ago
BI
Parts Specialist
Badger Infrastructure Solutions Ltd
Red Deer, AB
- Full-time
The Parts Specialist is responsible for picking parts requested by operations/fleet, receiving inventory requested via purchase order and putting away in proper location. You will also be…
Added 59 mins ago
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Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
insurance products manufactured by leading third-party insurance carriers to maintain a high quality of client service and support as part of the financial planning process. Key Focus
Added 59 mins ago
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Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Financial Empowerment, so they have the knowledge, tools, and support needed to make the most of their workplace financial…
Added 1 hour ago
BM
Brand Ambassador - Plinko
Brand Momentum
Mississauga, ON
- Part-time
In-Store Product Sampler / Brand Ambassador (Event Activation Specialist)
Added 1 hour ago
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Brand Ambassador - Plinko
Brand Momentum
Hamilton, ON
- Part-time
In-Store Product Sampler / Brand Ambassador (Event Activation Specialist)
Added 1 hour ago
BM
Brand Ambassador - Plinko
Brand Momentum
Vaughan, ON
- Part-time
In-Store Product Sampler / Brand Ambassador (Event Activation Specialist)
Added 1 hour ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
…stratégies d’affaires, en soutenant les employés, en offrant un service à la clientèle, en gérant les technologies, en stimulant la croissance ou en renforçant notre marque, votre…
Added 1 hour ago
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Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
As a Contract Management Senior Specialist you will play a critical role in driving vendor relationships, optimizing third‑party performance, and enabling strong business outcomes through…
Added 1 hour ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Underwriting Team Manager, Group Medical Underwriting, the Administration Service Specialist is responsible for providing administrative and operational support to the…
Added 1 hour ago
PG
Paid Social, Assistant
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Assist the Social Specialist and Social Supervisors in managing and executing approved Social Media plans

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-400 Burrard St. Commerce Pl. Main Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Leveraging Technology, People Management, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client engagement, problem-solving, and the ability to effectively leverage mobile banking technology.

Skills

Accountability
Client service
Communication
Customer engagement
Customer experience
Customer service
Digital literacy
Empathy
Financial services
Interpersonal communication
Leveraging technology
People management
Sales
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Sales
Digital banking
Mobile banking
Transactions
Referrals
Relationship management
Problem solving
Technology
Personal banking
Business banking
Inclusion
Professional development

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