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Added 7 mins ago
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Portfolio Assistant, Private Wealth
BMO
Burnaby, BC · STSQ
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 7 mins ago
M
Plan Design System Coder
Manulife
Halifax, NS · Kitchener, ON · Waterloo, ON
- Full-time
Manage multiple new plan setups, amendments, inquiries and rush requests while meeting established service and quality targets.
Added 7 mins ago
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Health and Welfare Implementation Manager
LifeWorks
Toronto, ON
- Full-time
Every benefits program we implement starts with a team that turns client goals into working technology. As Implementation Manager, you'll lead a team of implementation consultants and…
Added 7 mins ago
TW
Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
On behalf of our client, OK Tire & Auto Service, we are looking for experienced Automotive Service Advisors to join their teams at multiple locations throughout the Halifax Regional…
Added 7 mins ago
Senior Financial Advisor - 1st and Renfrew Branch - Vancouver, BC
Scotiabank
Vancouver, BC
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 7 mins ago
Sr Client Support Consultant
The Canada Life Assurance Company
Winnipeg, MB
Join our Institutional Investment Solutions team as an Sr Client Support Consultant, Client Support, where you'll play a key role in delivering exceptional service to pension plans,…
Added 7 mins ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
We are looking for an Administration Service Specialist to join our Group Medical Underwriting team on a 6-month contract. This position follows a hybrid work model, with employees working…
Added 7 mins ago
Director, Network & Security AI and Automation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…platforms, applications, and agents. The Director will improve service speed, consistency, reliability, and scalability while helping Canada Life adopt AI securely and responsibly at…
Added 7 mins ago
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Cook-Part-Time (PT) Timmins
Extendicare
Timmins, ON · LTC - New Timmins (St Jean Ave.)
- Part-time
recognize achievement. As a valued member of our team, you can expect:
Added 7 mins ago
E
Scheduling Coordinator
Extendicare
Toronto, ON · ParaMed Admin Office - Toronto (University Ave.)
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 7 mins ago
PG
Paid Social, Assistant
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
The Social Coordinator is an important member of a broader social team, which pursues and
Added 21 mins ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
As a member of the IT leadership team, the Director translates corporate strategy, operational risk, regulatory obligations, and business priorities into clear technology roadmaps and…
Added 21 mins ago
TC
Steam Cleaner/Painter
Toromont Cat
Winnipeg, MB
- Full-time
…record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around…
Added 21 mins ago
SV
Assistant Director of Wellness
Schlegel Villages
Waterloo, ON
- Full-time
Ongoing Team Member Appreciation incentives and generous rewards and recognition;
Added 21 mins ago
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Occupational Therapist - Community Rehabilitation
CBI Health
Edmonton, AB
- Full-time
…part of CBI Health’s Community Rehabilitation Services (CRS) team in Alberta, you will have the opportunity to work in a growing community-based service line, initially supporting clients…
Added 21 mins ago
C
Billing Quality Lead -Temporary Full Time
CarePartners
Mississauga, ON
- Full-time
- Temporary
We are currently looking for someone to join our team in the role of Billing Quality Lead in our Mississauga office. The ideal candidate will have a strong customer-service focused attitude…
Added 21 mins ago
VC
Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) - Long Term Care
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
…Long Term Care setting, both by working independently and as a member of an interdisciplinary team. Demonstrates expertise and leadership in nursing practice and coordinates the…
Added 21 mins ago
VC
Clinical Operations Supervisor (RPN/RN) - Long Term Care
Vancouver Coastal Health
Richmond, BC
- $52.39 to $66.65 CAD / hour
- Temporary
Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member within a complex multidisciplinary setting.
Added 21 mins ago
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Sales Representative - Mill Woods/Southgate Mall
Neo Financial
AB · Edmonton, Alberta
- $20 CAD / hour
- Contract
…the company’s long-term success. Regardless of role, every team member is expected to think like an owner and make decisions that move the business…
Added 21 mins ago
F
Sr. Content Designer
Felix
Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
- Remote
As a member of Felix’s R&D organization, you’ll work with product managers, designers, and lifecycle marketers to decide what we need to communicate, how to frame it, and which words will…
Added 21 mins ago
FT
Mechanic, Drayton Valley
Fountain Tire
Canada
- Other
At Fountain Tire, our associates are our number one asset. As a member of our team, you will get to enjoy many great benefits:
Added 21 mins ago
WO
Registered Practical Nurse – General Medicine (6)
William Osler Health System
Toronto, ON · Etobicoke
- Part-time
Demonstrated ability to work collaboratively as a member of an inter-professional team
Added 36 mins ago
Project Control Officer (PCO) & Process Governance
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons…
Added 36 mins ago
The Good Kitchen Team Member
Goodness Me! Natural Food Market
Burlington, ON
If the answer is yes, we want to hear from you! Goodness Me! is now hiring a part-time Good Kitchen Team Member for our Burlington store location.
Added 36 mins ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
…detail-oriented with exceptional organizational, analytical, and customer service skills. The ability to manage competing priorities and meet critical deadlines in a fast-paced environment…

CIBC

Client Engagement Associate

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Vancouver-400 Burrard St. Commerce Pl. Main Banking Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Client Service, Communication, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Leveraging Technology, People Management, Sales, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client engagement, problem-solving, and the ability to effectively leverage mobile banking technology.

Skills

Accountability
Client service
Communication
Customer engagement
Customer experience
Customer service
Digital literacy
Empathy
Financial services
Interpersonal communication
Leveraging technology
People management
Sales
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Sales
Digital banking
Mobile banking
Transactions
Referrals
Relationship management
Problem solving
Technology
Personal banking
Business banking
Inclusion
Professional development

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