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Added 2 mins ago
C
Client Engagement Associate
CIBC
Abbotsford, BC
- Full-time
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
Added 16 mins ago
CB
1 Full-time with benefits Sales Associate Position available
COBS Bread
St. Catharines, ON
- Full-time
COBS Bread is growing, and we're looking for a Full-time Sales Associate (30 hours per week) to join our team. We provide a fun work environment, comprehensive training, and excellent…
Added 16 mins ago
B
Associate, Sales and Customer Service
belairdirect
Montreal, QC
- Full-time
You have a high school or vocational school diploma AND three years of full-time work experience in Canada.
Added 16 mins ago
TT
Retail Store Associate Part Time Winners and HomeSense South Regina
The TJX Companies, Inc.
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- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 16 mins ago
CB
1 Full-time with benefits Sales Associate Position available
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St. Catharines, ON
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Added 31 mins ago
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Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
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Added 31 mins ago
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- Other
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Added 31 mins ago
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- Full-time
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Added 31 mins ago
GD
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Added 47 mins ago
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Warehouse Associate
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Mississauga, ON · NCS - Mississauga
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Added 47 mins ago
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Retail Sales Consultant (Full Time)
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Added 47 mins ago
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Associate Director, Operational Resilience
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- Full-time
The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide…
Added 47 mins ago
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Warehouse Associate-EN
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- Full-time
Prepare customer orders accurately and on time.
Added 1 hour ago
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Travel Registered Nurse (RN) – Long Term Care
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- $1,622.8 to $1,722.8 USD / week
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Added 1 hour ago
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Customer Experience Associate - Kirkland
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…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
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Compliance Associate Rotational Program
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Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
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Customer Experience Associate
TD
Cochrane, AB
- Part-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
M
Member Experience Associate - Evenings and weekends
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- Full-time
…flexibility is necessary then this role is for you! Your typical work day will be full of interaction and engagement with guests, which also means ensuring they receive the best experience…
Added 1 hour ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Halifax, NS
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Halifax location (1-1697 Brunswick Street, Halifax, NS, B3J 2G3). This…
Added 1 hour ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Part-time
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
Added 1 hour ago
Hydrocarbon Production Associate (nights)
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Coordinate the activities of full-time and temporary workers in your work area as assigned; ensuring training is conducted, SOPs are followed, resources are allocated correctly to meet…
Added 1 hour ago
MS
Retail Sales Consultant (Full Time)
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We are currently looking for 2 Full-Time Retail Associate to join our Brampton - Melanie Dr location.
Added 1 hour ago
CC
Business Developer
Canada Controls
Mississauga, ON
- $90,000 to $150,000 USD / year
- Full-time
This is a full-time position, working minimum 40 hours per week, Monday – Friday, and commuting on the road to meet with existing and new customers on an as needed basis.
Added 2 hours ago
SD
Beauty Manager, Hourly Full Time Day
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…we’re caring and supporting our customers in new ways every…

CIBC

Client Engagement Associate

Toronto, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-1500 Royal York Road

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Loyalty, Client Relations, Client Service, Communication, Customer Engagement, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Problem Solving, Standards Compliance, Teamwork, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions, everyday banking needs, and digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Digital literacy
Financial services
Transaction services
Sales
Relationship management
Communication
Customer experience
Teamwork
Adaptability
Interpersonal skills
Technical proficiency
Account management
Referral management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Referrals
Customer experience
Transaction processing
Relationship management
Problem solving
Technology
Retail banking
Business banking
Personal banking
Inclusion
Diversity
Professional development
Pension plan
Employee share purchase plan

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