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Added 10 mins ago
Emergency Management Specialist
GHD Group Pty Ltd
Ottawa, ON · Nepean, Ontario
Join a global professional services leader. We are committed to solving the world’s biggest challenges in the areas of water, energy, and urbanization.
Added 25 mins ago
AO
Digital Design Specialist
Autism Ontario
Toronto, ON
- Full-time
The Digital Design Specialist will be responsible for building the educational content through multiple mediums that inspires and engages our community while improving access to learning…
Added 39 mins ago
SG
Structured Finance Loan Closing Specialist
Societe Generale
Montreal, QC
- Full-time
The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate…
Added 1 hour ago
BS
Bilingual Client Solutions Specialist (French and English Required)
Bilingual Source
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Our client is a promotional marketing and branded-merchandise company in Mississauga. They need a bilingual Client Solutions Specialist who can support corporate clients in French and…
Added 1 hour ago
E
Business Analyst Specialist I - Marketing & Risk Management
Enbridge
Calgary, AB
- Full-time
Provide client-facing analysis and support for enterprise ETRM applications and related processes, including incident triage, user support, access support, reporting, testing, and delivery…
Added 1 hour ago
CH
Vocational Rehabilitation Specialist
CBI Health
Barrie, ON · Richmond Hill, ON
- Full-time
Assess and plan. You will manage and prioritize a caseload efficiently and effectively. You will utilize a client-centered approach to identify employment barriers, goals, and service needs…
Added 1 hour ago
PH
Registered Nurse Resource Team
Providence Healthcare
Toronto, ON
- Part-time
…emotional, spiritual, cultural and social needs of the patient/client. The RN practices in collaboration with other members of the health care team and is accountable and responsible for…
Added 1 hour ago
QT
Spécialiste en assurance de la qualité (AQ) / Quality Assurance (QA) Specialist
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $65,000 to $80,000 CAD / year
- Full-time
Notre client est une entreprise de logiciels de sécurité publique établie à Montréal. Son équipe soudée et hautement expérimentée consacre depuis des décennies à la conception, au…
Added 1 hour ago
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Technical Applications Specialist
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Oakville, ON
- Temporary
The Technical Applications Specialist is responsible for providing clinical/technical applications support and troubleshooting (based on their specific and specialized training),…
Added 1 hour ago
R
Client Advisor
RBC
Melfort, SK
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
JT
Workforce Specialist, Job ID# 7080
JVS Toronto
Toronto, ON
- Full-time
The JVS Integrated Employment Services (IES), funded by MLITSD and managed by WCG, provides employment services to unemployed individuals of all ages, financial backgrounds and skills to…
Added 1 hour ago
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Sr.Consultant(e) en sémantique des données de santé/Senior Advisor Health Data Semantics
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- Full-time
IQVIA est un fournisseur mondial de solutions avancées d’analytique, de technologies et de services de recherche clinique destinés au secteur des sciences de la vie. Nous combinons les…
Added 2 hours ago
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Vocational Rehabilitation Specialist
HM Vocational Consulting
ON · Ontario, Canada
- Contract
Coordinating vocational rehabilitation services and monitoring client progress.
Added 2 hours ago
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Prépare les tests d’acceptation en usine (FAT) ainsi que la documentation à utiliser avec le client.
Added 2 hours ago
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Audit and Assurance Manager
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…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 hours ago
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Accounting Technician
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Senior Accountant, Publicly Traded Companies
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…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 hours ago
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Added 2 hours ago
Senior Relationship Manager
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Added 2 hours ago
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Added 2 hours ago
RC
Workplace Experience Support Specialist Senior
RSM Canada
Toronto, ON
- Full-time
The workplace experience support specialist senior provides best-in-class hospitality experiences for internal and external clients. Ensures the location is safe, well-maintained, and…
Added 2 hours ago
FR
GIS Applications Specialist
First Resource Management Group Inc.
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
First Resource Management Group Inc. (FRMG) provides sustainable forest management services to tenure-holding clients on over 10 million hectares throughout northeastern, northwestern, and…
Added 2 hours ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Davis Computer Research Centre
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton…

CIBC

Client Engagement Associate

Toronto, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-1500 Royal York Road

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Loyalty, Client Relations, Client Service, Communication, Customer Engagement, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Problem Solving, Standards Compliance, Teamwork, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions, everyday banking needs, and digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Digital literacy
Financial services
Transaction services
Sales
Relationship management
Communication
Customer experience
Teamwork
Adaptability
Interpersonal skills
Technical proficiency
Account management
Referral management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Referrals
Customer experience
Transaction processing
Relationship management
Problem solving
Technology
Retail banking
Business banking
Personal banking
Inclusion
Diversity
Professional development
Pension plan
Employee share purchase plan

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