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Added 10 mins ago
G
Spécialiste en tests de logiciels / Software Test Specialist
Genetec
Sherbrooke, QC
- Full-time
Concrètement, nous travaillons sur un portail Web en libre-service qui diminue la friction et augmente l'efficacité des équipes de contrôle de sécurité. En automatisant les processus pour…
Added 10 mins ago
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Associate Veterinarian - North Oakville Animal Hospital
VetStrategy
Oakville, ON
- Part-time
Access to specialist support for complex cases
Added 10 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 11 mins ago
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Mortgage Specialist Associate
BMO
Vaudreuil-Dorion, QC
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…
Added 11 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Sarnia, ON
- Part-time
Paid training to build valuable customer service and sales skills
Added 11 mins ago
M
Senior Manager, GTO Strategy & Transformation
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Toronto, ON
- Full-time
In this role, you will support execution of GTO's strategy, transformation, AI enablement, workforce modernization, value realization, and governance agenda. You will conduct deep…
Added 11 mins ago
HS
Human Resources Generalist
Hercules SLR
NS · Dartmouth, NS
- Full-time
Collaborating with our HR team: Working alongside our Talent Acquisition Specialist and Benefits & HR Administrator to deliver consistent, responsive HR support.
Added 11 mins ago
D
Incident response Specialist
Dexian
Barrie, ON
- $100 to $200 CAD / hour
- Contract
Provides responsive customer service in support of cyber security.
Added 11 mins ago
ES
Office Administrator & Accounting Specialist
Engineering Search Firm Inc.
Toronto, ON · North York, ON
- $65,000 to $85,000 CAD / year
- Full-time
…detail-oriented and highly organized Office Administrator & Accounting Specialist to support its daily administrative, financial, and residential property management…
Added 11 mins ago
EC
Event Senior Technical Lead, The International Centre, Mississauga Full Time
Encore Canada
Mississauga, ON
- Full-time
…intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Operations Director, or Director of Event…
Added 11 mins ago
M
Residential Service Specialist - Residential
Morguard
Calgary, AB
- Full-time
Our Resident Services Specialists are committed to providing exceptional customer service to all residents and fostering a company culture of a "Great Place to Be". They thrive in a…
Added 26 mins ago
Senior Eddy Current Specialist
BWXT
Kitchener, ON
…nuclear innovation. We require a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are…
Added 41 mins ago
Data Center Asset Management, Specialist
Bell
Regina, SK
Bell is seeking an experienced Asset Management Specialist – Data Center Infrastructure – to lead the asset lifecycle governance for its national portfolio of data centers. Reporting to the…
Added 41 mins ago
AO
Digital Design Specialist
Autism Ontario
Toronto, ON
- Full-time
The Digital Design Specialist will be responsible for building the educational content through multiple mediums that inspires and engages our community while improving access to learning…
Added 41 mins ago
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Merchandiser (Slave Lake, AB)
Match Retail
Slave Lake, AB
- $30 CAD / hour
- Contract
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Added 41 mins ago
MR
Merchandiser (Kindersley, SK)
Match Retail
Kindersley, SK
- $30 CAD / hour
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Merchandiser (Fredericton, NB)
Match Retail
Fredericton, NB
- $30 CAD / hour
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Added 41 mins ago
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Merchandiser (Flin Flon, MB)
Match Retail
Elton, MB · Flin Flon, MB
- $30 CAD / hour
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We work with our clients, Nespresso, and service major retailers.
Added 41 mins ago
MR
Merchandiser (Labrador City, NL)
Match Retail
Labrador City, NL
- $30 CAD / hour
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We work with our clients, Nespresso, and service major retailers.
Added 41 mins ago
RH
Culinary Specialist - Full Time Opportunity
Rural Healthcare Innovations: Dundas Manor
Winchester, ON
- Full-time
…standardization, and addressing quality concerns proactively. The Culinary Specialist also works collaboratively with dietary services, nursing, clinical teams, and colleagues to support a…
Added 41 mins ago
RH
Culinary Specialist - Casual
Rural Healthcare Innovations: Dundas Manor
Winchester, ON
- Full-time
…standardization, and addressing quality concerns proactively. The Culinary Specialist also works collaboratively with dietary services, nursing, clinical teams, and colleagues to support a…
Added 41 mins ago
UH
Research Technician II
University Health Network
Toronto, ON
- Contract
This is a dual role. The successful candidate will serve as the lab's in vivo mouse specialist, managing our mouse colony and performing the transplantation, treatment and tissue-harvest…
Added 41 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Hamilton, ON
- $21 to $28 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 41 mins ago
UI
Automotive Parts Specialist
UAP Inc.
London, ON
- $21 to $28 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 41 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Pickering, ON
- $21 to $28 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…

CIBC

Client Engagement Associate

Toronto, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.

Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-1500 Royal York Road

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Loyalty, Client Relations, Client Service, Communication, Customer Engagement, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Problem Solving, Standards Compliance, Teamwork, Transaction Services

Apply About employer

More about this job

Responsibilities

You will act as the first line of support in a banking centre, assisting clients with transactions, everyday banking needs, and digital banking options. Additionally, you will identify opportunities for specialist referrals and promote basic banking products to help clients reach their financial goals.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations as needed. The role requires a strong focus on client experience, digital savviness, and the ability to work on-site full-time.

Skills

Client engagement
Problem solving
Digital literacy
Financial services
Transaction services
Sales
Relationship management
Communication
Customer experience
Teamwork
Adaptability
Interpersonal skills
Technical proficiency
Account management
Referral management

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Referrals
Customer experience
Transaction processing
Relationship management
Problem solving
Technology
Retail banking
Business banking
Personal banking
Inclusion
Diversity
Professional development
Pension plan
Employee share purchase plan

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