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Added 9 mins ago
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Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Added 9 mins ago
Customer Experience Representative
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
We have exciting opportunities for full-time & part-time Customer Experienc
Added 9 mins ago
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Seasonal Event Server - Concorde Catering
Concorde Entertainment Group
Calgary, AB
- Part-time
…functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all company policies and regulations, as well as the…
Added 24 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 24 mins ago
GM
Field Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
- Full-time
Added 24 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom
Added 24 mins ago
IP
Outside Sales Representative
Intercity Packers Meat & Seafood
AB · Edmonton, AB
- Full-time
Intercity Packers is the largest meat/seafood distribution company in Western Canada and part of the Gordon Food Service (GFS) Canada group of companies, which has been recognized by Forbes…
Added 24 mins ago
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Financial Service Representative
CIBC
Delta, BC · Ladner, BC
- Full-time
Added 24 mins ago
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Regional Sales Manager
ApplyBoard
Kitchener, ON
- Full-time
Added 24 mins ago
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GLOBAL KNOWLEDGE , TRAINING AND DEVELOPMENT LEAD
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Global Knowledge Training and Development Lead plays a key role in enabling employees and service teams with the information, resources, and learning experiences needed to effectively…
Added 24 mins ago
Personal Support Worker
Halton Region
Oakville, ON · V - Post Inn Village Long Term, V -
Added 24 mins ago
Courier
Dynacare
Canada
Added 24 mins ago
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Local Class 1 Driver
Gordon Food Service
Nanaimo, BC
- Full-time
Are you a Class 1/AZ Driver who is physically fit, enjoys delivering excellent customer service, and working with a great team? Do you like being able to come home at the end of your shift…
Added 24 mins ago
Bilingual Customer Service Representative, Travel Insurance
Recrute Action
QC · Sherbrooke, Montréal, Quebec
Added 24 mins ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
Added 24 mins ago
Route Service Representative
Cintas
Sudbury, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 39 mins ago
Ticketing Services Assistant
City of Mississauga
Mississauga, ON
…Operations. Operationally, your role is to ensure the utmost customer service is being delivered well processing and distributing single and season/subscriber tickets and ticket inventory…
Added 39 mins ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
Added 39 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Penetanguishene, ON
- $45,000 to $49,000 CAD / year
- Part-time
Added 39 mins ago
CB
Customer Service Representative
Canadian Bearings
St. Catherines
- Full-time
…worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision…
Added 39 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Brantford, ON
- Part-time
Added 39 mins ago
Field Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
Added 54 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 54 mins ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 54 mins ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha

CIBC

Client Engagement Associate

Abbotsford, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

32950 South Fraser Way

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Building Rapport, Client Loyalty, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Data Entry, Empathy, Financial Services, Microsoft PowerPoint, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking center, assisting clients with daily transactions and financial needs. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking technology.

Requirements

Candidates must be goal-oriented, passionate about building relationships, and capable of working in a fast-paced environment. Flexibility to work evenings, weekends, and at multiple banking center locations is required.

Skills

Banking
Building rapport
Client loyalty
Client service
Customer engagement
Customer experience
Customer service
Data entry
Empathy
Financial services
Microsoft PowerPoint
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Mobile banking
Relationship management
Problem solving
Accountability
Teamwork
Communication
Goal oriented
Data entry
Microsoft PowerPoint
Retail banking
Personal banking
Business banking

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