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Added 6 mins ago
Customer Experience Associate - Broadway & Commercial Branch, Vancouver, BC(18.75Hours/Week)
Scotiabank
Vancouver, BC
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 6 mins ago
Senior Customer Experience Associate - Nordel Crossing, Surrey, BC(30Hours/Week)
Scotiabank
Surrey, BC
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 6 mins ago
SI
Wireless Sales Consultant
Staples Inc.
London, ON
- Part-time
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional…
Added 21 mins ago
HI
Personal Lines Account Manager, Retail
HUB International
Brantford, ON
- Full-time
Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
Added 37 mins ago
Seasonal Retail Sales Associate, Place Bourassa
Bell
Montreal, QC
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Added 37 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 37 mins ago
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Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
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Merchandiser, Hourly Part Time Day Greenlight Requisition
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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Expert in assigned areas of product inventory, product placement and expiry dates
Added 51 mins ago
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7733 - Seasonal Sales Help
Lids
Toronto, ON · Scarborough, ON
- $17.95 USD / hour
- Temporary
Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our…
Added 51 mins ago
SL
Visual Merchandiser (Full-Time)
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- Full-time
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
Added 51 mins ago
Starbucks - Barista
Days Hospitality Limited Careers
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…customers know exactly what they want and others want your expert opinion. Offering suggestions and perfect pairings for pastries and beverages will come easy to you after your training and…
Added 51 mins ago
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Wellness Team Member (Vitamins & Beauty)
Nature's Fare Markets
Langley (City), BC
- Part-time
…discover a holistic view to health. As a product knowledge expert, you know how to help customers understand what combination of vitamins and supplements work best for them to achieve their…
Added 1 hour ago
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MANGO - Seasonal Sales Associate - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
…retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading…
Added 1 hour ago
S
Chef
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Vancouver, BC · Alberni - Vancouver BC
- Full-time
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Added 1 hour ago
SI
Wireless Sales Consultant
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Added 1 hour ago
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Wireless Sales Consultant
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Customer Service Representative (Motivator ) - Markham McCowan and Bullock
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- Part-time
…achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is…
Added 1 hour ago
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Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
…diverse range of over 120 investment solutions and manages retail mutual funds and ETFs in Canada for over 1.9 investors. TDAM provides its investment management services to institutional…
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Représentant des ventes au comptoir
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…the latest technologies, including our EVE - Electric Vehicle Expert program, ensuring our partners stay at the forefront of the…
Added 1 hour ago
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- Full-time
Share expert level of product knowledge with entire store selling team
Added 1 hour ago
Team Lead - Business Banking - West New Brunswick
Scotiabank
NB · Fredericton, NB
Expert knowledge of the Bank’s Small Business products and services, including the supporting systems such as Salesforce, Sales Builder and other applicable systems.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Expert in assigned areas of product inventory, product placement and expiry dates
Added 1 hour ago
S
Team Lead - Business Banking - West New Brunswick
Scotiabank
Fredericton, NB
- Full-time
Expert knowledge of the Bank’s Small Business products and services, including the supporting systems such as Salesforce, Sales Builder and other applicable systems.

CIBC

Client Engagement Associate

Abbotsford, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

32950 South Fraser Way

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Building Rapport, Client Loyalty, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Data Entry, Empathy, Financial Services, Microsoft PowerPoint, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking center, assisting clients with daily transactions and financial needs. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking technology.

Requirements

Candidates must be goal-oriented, passionate about building relationships, and capable of working in a fast-paced environment. Flexibility to work evenings, weekends, and at multiple banking center locations is required.

Skills

Banking
Building rapport
Client loyalty
Client service
Customer engagement
Customer experience
Customer service
Data entry
Empathy
Financial services
Microsoft PowerPoint
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Mobile banking
Relationship management
Problem solving
Accountability
Teamwork
Communication
Goal oriented
Data entry
Microsoft PowerPoint
Retail banking
Personal banking
Business banking

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