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Added 7 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Melville, SK
- Full-time
Basic Cardiac Life Support Certificate (BCLS)
Added 7 mins ago
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Nurse A - Registered Nurse General Duty Nurse
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Yorkton, SK
- Full-time
Basic Life Support Level C Certificate (BLS-C)
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Personal Finance Advisor
Desjardins
Bonaventure, QC · Carleton-sur-Mer, QC · Maria, QC · New Richmond, QC · Caisse Desjardins de la Baie-des-Chaleurs
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field
Added 7 mins ago
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Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Vancouver, BC
- Full-time
…employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition…
Added 7 mins ago
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Customer Service Representative
BMO
Elora, ON
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 7 mins ago
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Customer Service Representative
BMO
Orillia, ON
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
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Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Director, Utilities and Services, the Facilities Services and Trades Safety Supervisor provides leadership and coordination of Facilities Management trades operations,…
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AVP, GTO Strategy & Transformation
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Toronto, ON
- Full-time
…service, operations, digital channels, workforce productivity, and support functions. Current focus areas may include contact centre transformation, containment optimization, service…
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Project Supervisor (Homelessness Reduction) - 16 Month
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We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals…
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Customer Service Representative - Ouellette & Park, Windsor (18.75 hrs/week)
Scotiabank
Windsor, ON
Internal training to support your career growth and enhance your skills
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ScotiaMcLeod Investment Associate - Toronto
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Toronto, ON
Utilize your in-depth knowledge of products and services to identify new opportunities within the existing client base
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Clerk 2 - Primary Care
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…Practitioner), and directly reporting to the Director Health Services or Manager Health Services, the Clerk 2 - Primary Care provides clerical support to the department. The incumbent is…
Added 7 mins ago
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Guest Service Representative/Reservations Agent - The Wickaninnish Inn
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- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 7 mins ago
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Resource Planner
Grand River Conservation Authority
Cambridge, ON
- $46.92 to $56.31 CAD / hour
- Full-time
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HW
Client Services Associate
Harbourfront Wealth Management
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
…families, and foundations across Canada. We are seeking a Client Services Associate for a 12–18 month contract. The Client Services Associate plays a key role in supporting Client Portfolio…
Added 22 mins ago
Ticketing Services Coordinator
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Added 22 mins ago
Workplace Services LeadWest/Canada
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Customer Service Representative - Bridgewater
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Bridgewater, NS
- $18 CAD / hour
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Added 37 mins ago
EI
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- Full-time
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…population. In our efforts to ensure an inclusive, diverse and representative workforce, we will value, promote and encourage the hiring of staff from under-represented…
Added 37 mins ago
General Manager PWLCL
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…enhance the well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and…
Added 37 mins ago
Human Resources - HR Business Partner
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Toronto, ON
…From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us…
Added 37 mins ago
Customer Service Representative I
Kastle Systems
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At Kastle, the best Client Services Representative is genuinely excited to help customers. You will serve as a daily business contact for an assigned group of customers in a face paced…
Added 37 mins ago
AC
Sales Representative
Atlantic Connect Marketing Inc
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- Full-time
Join Atlantic Connect Marketing Inc. as a Sales Representative and be part of a team that values growth, success, and collaboration.
Added 52 mins ago
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Media Buying / Marketing Representative (French Services) (Telework/Hybrid)
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CIBC

Client Engagement Associate

Abbotsford, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

32950 South Fraser Way

Employment Type

Regular

Weekly Hours

37.5

Skills

Banking, Building Rapport, Client Loyalty, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Data Entry, Empathy, Financial Services, Microsoft PowerPoint, Teamwork

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking center, assisting clients with daily transactions and financial needs. Additionally, you will proactively connect clients with appropriate team members and introduce them to mobile banking technology.

Requirements

Candidates must be goal-oriented, passionate about building relationships, and capable of working in a fast-paced environment. Flexibility to work evenings, weekends, and at multiple banking center locations is required.

Skills

Banking
Building rapport
Client loyalty
Client service
Customer engagement
Customer experience
Customer service
Data entry
Empathy
Financial services
Microsoft PowerPoint
Teamwork

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Customer experience
Mobile banking
Relationship management
Problem solving
Accountability
Teamwork
Communication
Goal oriented
Data entry
Microsoft PowerPoint
Retail banking
Personal banking
Business banking

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