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Added 7 mins ago
LI
Systems Testing/QA Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a Senior Systems Testing/QA Specialist for a 6-month onsite…
Added 7 mins ago
LI
Middleware Specialist
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Middleware Specialist for a fully onsite…
Added 51 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
As a Customer Account Specialist, you will provide a high level of customer service to our internal and external customers. You will process customer inquiries and orders via email and…
Added 51 mins ago
M
Cloud and AI Partner Solution Specialist
Microsoft
Goodwood, ON
- Full-time
…and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 1 hour ago
WS
Marketing Administrator
Wolf Steel Ltd
Barrie, ON
- Full-time
…DAM platforms. The Napoleon Marketing Administrator will also support key digital marketing activities such as eCommerce, SEM and email marketing. Provides key support for offline to online…
Added 1 hour ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Senior Learning & Development Specialist serves as a learning and development strategist and designer on the Employee Experience Team. This position is responsible for developing,…
Added 1 hour ago
ML
Sr. Specialist, International Recruitment (Licensed Canadian Immigration Consultant)
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
As the Senior Specialist, International Recruitment, you will lead Immigration and Global Talent Programs at Maple Leaf Foods. You will have responsibility to oversee our LMIA applications,…
Added 1 hour ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
Initial Intensive Support Period: Approximately 4–8 Weeks
Added 1 hour ago
FT
Employee Relations Specialist
Fountain Tire
Edmonton, AB
- Other
We’re seeking a dedicated Employee Relations Specialist to join our dynamic Human Resources team at our South Edmonton Corporate Head Office. This role is a key partner to our business,…
Added 1 hour ago
OH
Specialist, Palliative Care Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
As Specialist, Palliative Care Implementation, you will provide project management support for the Palliative Care Health Services Delivery Framework, initially focused on adults in…
Added 1 hour ago
U
Accounts Receivable/Accounts Payable Specialist
UPTIME
Surrey, BC
- Full-time
Reporting to the Controller, the Accounts Payable/Accounts Receivable Specialist will support the company's day-to-day financial operations, including invoicing, payment processing, account…
Added 1 hour ago
NB
Financial Advisor
National Bank of Canada
Saint-Bruno, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 2 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 2 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
ON · Ontario, Canada
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 2 hours ago
A
E-Commerce Specialist, Amazon
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Amorepacific Canada is seeking a detail-oriented, analytical, and proactive E-Commerce Specialist, Amazon to support the daily operations and continued growth of our Amazon business across…
Added 2 hours ago
CC
Asset Management Specialist (Contract)
Conestoga College
Kitchener, ON
- Full-time
Under the direction of the Executive Director, Facilities Management, the Asset Management Specialist manages and maintains facilities data, asset information systems, and technical…
Added 2 hours ago
SL
Brand Governance & Marketing Operations Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Facilitate internal Business Development (BD) requests and ensure smooth communication between external partner(s) and BD contacts to support event opportunities.
Added 2 hours ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 2 hours ago
RB
Mortgage Specialist
Royal Bank of Canada
Norfolk, ON
- Full-time
…motivation and entrepreneurial sales style allows you to drive the business results you…
Added 2 hours ago
LC
Business Relationship Manager - Waterloo
Libro Credit Union
Waterloo, ON
- Full-time
…Members by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with…
Added 2 hours ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 2 hours ago
PE
Marketing Manager
PRI Engineering
Toronto, ON
- Full-time
…Presidents and Practice Leads who supply the stories, the Proposal Specialist who turns our credentials into winning submissions, and the BD team whose pipeline your campaigns feed. You…
Added 2 hours ago
ST
ERP Training Specialist
Startec Thermal and Process
Calgary, AB
- Contract
Role Description The ERP Training Specialist is a contract role responsible for developing training on ERP (D365) software and related business processes to ~200 Startec team members.…
Added 2 hours ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
Lead, coach, and support a team of Corporate Travel Advisors.

CIBC

Client Engagement Associate

Gibsons, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Gibsons-Sunshine CoastHwy&Shaw

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support for clients by answering questions, processing transactions, and guiding them through digital banking options. Additionally, you will identify sales opportunities for basic banking products and provide specialist referrals to help clients reach their financial goals.

Requirements

Candidates should be goal-oriented, passionate about people, and possess strong digital literacy to assist clients with mobile banking applications. You must be flexible to work banking centre hours, including evenings and weekends, and be available to work at multiple locations within a reasonable distance.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Digital banking
Sales
Referral management
Relationship management
Technology support
Communication
Customer experience
Account management
Adaptability
Financial literacy
Interpersonal skills

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Client Engagement
Customer Experience
Digital Banking
Mobile Banking
Sales
Transaction Services
Relationship Management
Problem Solving
Personal Banking
Business Banking
Referrals
Account Management
Technology Support
Financial Goals
Banking Centre
Inclusion
Professional Development
Pension Plan
Employee Share Purchase Plan

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