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Added 2 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
Enterprise CRM & Automation: Support clients using Salesforce and related platforms to improve lead generation, audience management, customer engagement, and pipeline efficiency.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…area, on HWY 33, next to the Pharmasave. We are looking for 2 full-time physicians to join this newly renovated family practice clinic. This clinic boasts a professionally designed space…
Added 3 hours ago
L
Murex specialist
Luxoft
Toronto, ON
- $6,000 to $11,000 CAD / month
- Full-time
Provide services in the domain of system integration, business intelligence and data flows through the full lifecycle of the MX.3: requirements analysis, configuration build, installation,…
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 3 hours ago
C
Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC
- Full-time
The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time.
Added 4 hours ago
EA
Workforce Management and Quality Assurance Specialist
Europ Assistance Canada
Toronto, ON
- Full-time
We are seeking a Workforce Management & Quality Assurance Specialist to support operational performance across our contact centre, claims, and assistance operations. This role is…
Added 5 hours ago
BT
Administrative Assistant
Baker Tilly Canada
Rocky Mountain House, AB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
C
Client Engagement Associate
CIBC
Port Mcneill, BC
- Full-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 8 hours ago
R
Workforce Management and Quality Assurance Specialist
Redion
Toronto, ON
- $75,000 to $80,000 CAD / month
- Full-time
We are seeking a Workforce Management & Quality Assurance Specialist to support operational performance across our contact centre, claims, and assistance operations. This role is…
Added 9 hours ago
TW
Senior Business Support Specialist
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a motivated and dependable team player to come on board as a permanent full-time Senior Business Support Specialist. In this role you will help deliver administrative…
Added 9 hours ago
C
Client Engagement Associate
CIBC
Ganges, BC · BC · Salt Spring Island-Ganges
- Full-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 10 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Laboratory department is currently looking for a Permanent Full-Time M.L.T Charge- Quality to join their healthcare team.
Added 10 hours ago
C
Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
Customer-First Mentality | Integrity: You connect naturally with people, and you love making them feel confident and empowered. You follow through every time because your word means…
Added 10 hours ago
C
Product Expert
Cabico&co
Sherbrooke, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 10 hours ago
C
Product Expert
Cabico&co
Magog, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 10 hours ago
C
Product Expert
Cabico&co
Coaticook, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 10 hours ago
C
2673 - Store Manager
Claire's
Timmins, ON
- $25 to $26 USD / hour
- Full-time
Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
Added 10 hours ago
C
Assistant Store Manager
Claire's
Calgary, AB
- $21 to $24 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 13 hours ago
TI
Parts Specialist
Torq Instrument Supply Inc.
Grande Prairie, AB
- Full-time
Role Description The Parts Specialist is a full-time, on-site role located in Grande Prairie, AB. This position is responsible for assisting customers and technicians in identifying,…
Added 14 hours ago
NB
Residential Mortgage Specialist
National Bank of Canada
Windsor, ON
- Full-time
Development Manager, you support clients through one of the most important
Added 16 hours ago
MD
Records Agent - Customer Svcs Specialist Int
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Customer Service Specialist, Intermediate
Added 16 hours ago
GC
Senior Manager Media and Business Development
geekspeak Commerce
Whitby, ON
- Full-time
…product data, content, photography, syndication and media. We support brands, retailers and distributors across Canada and the…
Added 17 hours ago
BT
Administrative Assistant
Baker Tilly Canada
Rocky Mountain House, AB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 20 hours ago
BS
Responsable des comptes recevables bilingue (français et anglais requis)
Bilingual Source
Montreal, QC · Greater Montreal, QC
- $55,000 to $70,000 CAD / year
- Full-time
…eastern Montréal, is looking for a Bilingual Accounts Receivable Specialist to manage customer accounts and support daily accounting…

CIBC

Client Engagement Associate

Ganges, BC, Canada
BC, Canada
Salt Spring Island-Ganges, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In this role, you'll assist with transactions, complete sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's success.

You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Ask thoughtful questions to understand client needs, explain relevant banking products and services, support the sale of products and services that meet their specific needs, and identify opportunities to connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, gather information, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Salt Spring Island-Ganges

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply About employer

More about this job

Responsibilities

You will serve as the first line of support in a banking centre, assisting clients with transactions and guiding them through digital banking options. Additionally, you will identify opportunities for specialist referrals and strengthen client relationships to contribute to the centre's success.

Requirements

You must be flexible to work banking centre hours, including evenings and weekends, and be willing to travel to multiple locations. The role requires a passion for people, strong problem-solving skills, and the ability to thrive in an on-site, fast-paced environment.

Skills

Client engagement
Problem solving
Financial services
Transaction processing
Sales
Digital banking
Relationship management
Communication
Technology proficiency
Customer service

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Digital banking
Mobile banking applications
Sales
Customer experience
Transaction services
Relationship management
Problem solving
Retail banking
Business banking
Financial goals
Referrals
Technology

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